ceramic tile, electrician, plumbing, remodeling, woodworking, home remodeling, interior painters
 + 5 more
Excellent! My two bathrooms were a total remodel. I had the design and Charles's team carried it out perfectly. I was very comfortable with all of his team in my home. They were very respectful of our time and space. I would recommend Charles's team to do any remodel that you may have.
Description of Work: Two bathrooms remodelled
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$22
Donna L.
07/2016
5.0
ceramic tile, electrician, plumbing, remodeling, woodworking, home remodeling, interior painters
 + 5 more
Excellent! My two bathrooms were a total remodel. I had the design and Charles's team carried it out perfectly. I was very comfortable with all of his team in my home. They were very respectful of our time and space. I would recommend Charles's team to do any remodel that you may have.
Work was clean and efficient. Everyone was very nice and kindly helped me with a few things not related to the job and very helpful to a senior citizen.
Description of Work: exterior painting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eva C.
02/2013
5.0
ceramic tile
 + -1 more
EBI Services Inc. did an excellent job. Well, all the workers and everybody were very friendly and very helpful to me and they just did an excellent job. The workmanship was good. What wasn't good, what needed for them to come back and be fixed, they came back with no problem.
Description of Work: They redid my kitchen and tile flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jill T.
09/2012
2.0
woodworking, house painters
 + 0 more
Charles was doing his own project at his home, so was not present for the much of the work Felt he was more interested in getting paid so he could cover his expenses for his own home remodel. He worked on the old storm windows while at his home, quality was o.k. (not great) VERY sloppy on the glazing. The windows were not primed on the trim so when I had the house pressure washed a year later, the paint came off. The paint job was messy on the double-hung windows, should have been cleaned up with a razor. They were in a hurry and irritated with the install of the storm windows (was not easy). So the windows went up and in with lots of dirt on the bottom since they were not careful - there is a planter where they had them touching. It's a dirty mess to anyone coming to my front door or when I look out the window. One of his workers did sub-par work, was condescending/argumentative and lazy. This worker put the lattice back up incorrectly (did not number the pieces, which would have made it easier). It was not put back together the way it started. The first time I used Charles, everything was great - that is why I wanted to use them again. This time was different and have hired others since then for any work needing to be done.
Description of Work: Rebuilt old storm windows, replaced missing glass, glazed, painted and installed. Also pulled lattice and screen from rear porch, after painting, added gnat screen and reset lattice.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$1,000
Response from EBI Services Inc
I was going to wait 2 years to respond to this, as the review was posted over 2 years after the work was completed. We have never not responded to an unhappy customer (on those rare occasions). What was not mentioned is the home owner NEVER contacted me after the work was completed. The old saying is "I can't fix what I don't know is broken."
Richard M.
07/2011
5.0
woodworking, house painters, interior painters, electrician
 + 2 more
He and his people showed up when they said they would, started the job and finished in a very short time. I ma pleased with him and I am using him again.
Description of Work: Holes repaired in walls, walls and ceilings primed and painted, electrical outlets replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Lawrence B.
06/2011
2.0
woodworking, handyman service
 + 0 more
This was my first project with him. It went well. It was completed in a timely manner and payment was collected when done. I was extremely satisfied. However, I've tried to get him to do additional projects. Some he has quoted and I have not done due to cost. One I asked him to do but never called back. I've asked for quotes on several projects and he promised to call back but never did. I've given up on using him. I have to say, if he does work for you, he's very good. He must be very busy though.
Description of Work: Deck
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
1.0
punctuality
4.0
$1,400
Response from EBI Services Inc
Again, not sure what this is about. I gave him several estimates on different projects, but never got the ok to do any. Even gave him advise on how to do some of the things himself, because cost was always a concern with regards to his projects. And, yes, to confirm what was stated. We stay BUSY, and probably are booked 3 to 6 weeks out at all times.
Imogene H.
02/2011
5.0
plumbing
 + -1 more
EBI Services looked at what I needed. He gave me a price. He called in advance to tell me he was going to be late. He came when he said and brought an actual plumber with him to help out. He did a very good job and only charged me what he initially said he would.
Description of Work: EBI Services came over to do some plumbing in my kitchen. They put in a new faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Deborah C.
08/2010
1.0
handyman service, remodeling, woodworking
 + 1 more
He said he would get back to me the following week with an estimate (after the Jul 4 weekend). I did not hear from him so I called him on July 15. Said he would get the estimate to me. I called again on July 26 since I still had no estimates. Said he would bring it by that afternoon or first thing the next morning. It's now Aug 8 and I still have nothing. I definitely would not recommend him.
Description of Work: I called Charles Taylor at the recommendation of my neighbor. He scheduled an appointment for July 1, 2010 and was almost 2 hours late, but he did call. He brought his children who proceeded to get into everything. I had a number of projects I want done - kitchen counter, sink, fixtures, paint cabinets, tile backsplash, vanity in bathroom, replace small built-in shelves in bedroom with drywall, replace floors, etc.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
2.0
Response from EBI Services Inc
I take full responsibility on this one. I was trying to complete a major addition on my house as the mortgage company was pressing me to finish, and had several other projects going, and had not learned the best policy of being honest and admitting we were too busy to look at anything else. I do apologize for this. And about bringing the kids, well, there again, had too much going on. Fortunately they are old enough to sit in the truck by themselves now.....
Elizabeth B.
06/2010
5.0
interior painters, woodworking
 + 0 more
They finished in one day and put everything back as it was. They made everything better.
Description of Work: They repaired a wood lot and replaced some shingles. This included repainting and new wood installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Elizabeth B.
02/2010
5.0
handyman service, woodworking, house painters, interior painters, plumbing, plastering, remodeling, pressure washing, home remodeling, sunrooms, wallpaper
 + 9 more
Charles always does as great job! EBI provides a multitude of home services. I have used this company many times over the last 2 years and have also recommended him to my neighbor. Charles is dependable, efficient and gets the job done at a reasonable price. What more can you ask for!
Description of Work: prepare and paint front door repair shutter repair screen door on porch
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Service Categories
Finished Carpentry and Woodworking,
Interior Painting,
Plumbing,
General Remodeling,
Electrical,
Ceramic Tile,
Exterior Painting,
Kitchen and Bath Remodeling,
Handyman Services,
Sunrooms and Patio Enclosures,
Pressure Washing,
Wallpaper
FAQ
EBI Services Inc is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 12:00 PM
EBI Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa