ASP - America's Swimming Pool Company of Savannah is a part of the nation’s largest swimming pool maintenance and repair company, wants to be your trusted pool professional. We maintain a strong dedication to our customers, which has helped us establish a reputation that is second to none in the swimming pool industry. Our success is firmly rooted in our founder’s belief that providing exceptional service is our number one priority, no matter the circumstance.
I was promised that the project would be done immediately-the next day or so. The woman I spoke to had to talk to her boss. She was sure it would be done within the week. I called a second time when we heard nothing, and again was promised that the work would be done in a day or two. Then, radio silence. No one called, no one came. So unprofessional. If you can't or don't want to do the work, just tell us-don't promise service and then just evaporate into thin air. Could not recommend to anyone. Don't believe their promises!
Description of Work: We needed a pump installed for our swimming pool.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Rae F.
05/2019
1.0
pool cleaners
+ -1 more
I was never contacted. Found someone on Home Advisor
Description of Work: Leak in pool
Rating Category
Rating out of 5
Kim T.
08/2017
1.0
pool cleaners
+ -1 more
Very disappointed in ASP's willingness to accept responsibility and offer any settlement of the matter whatsoever.
Description of Work: POOR SERVICE AND DAMAGES! ASP maintained my pool on East Beach for 4 years. The home is a vacation rental, so cleanliness of the pool is very important to our guests. On a number of occasions, the property manager received complaints from guests that checked in on a Saturday about cleanliness of the pool. The pool was cleaned on Thursdays. When the property manager called the owner of ASP, she was told not to call his cell phone on the weekend and was referred to the office. When she called the office, the call always went to voicemail. This led to a number of unhappy guests, some of which posted negative reviews on the home. Add to the poor service was the fact that the chemicals were not maintained at the correct levels which led to having to replace the heat exchanger in the heater in the summer of 2016, then the entire heater again in 2017, 13 months later, at a cost of $4,200! Both the pool company that installed the heater and the manufacturer's rep of the heater agreed that the damage was due to improper chemical balance. You might think that after being a loyal customer for over 4 years that ASP might take some responsibility and agree to cover, at least some, of the cost of the heater replacements. Instead, they deny any responsibility and have offered nothing. If you are looking for a reliable pool company with integrity, my advice would be to look for someone else.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$12,800
Iris J.
07/2017
4.0
pool cleaners
+ -1 more
They did what they said they'd do
Description of Work: I used this company for pool maintenance summer 2016
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas I.
07/2017
5.0
pool cleaners
+ -1 more
Midway through the summer and the pool looks excellent.
Description of Work: Service pool weekly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara S.
04/2017
5.0
pool cleaners
+ -1 more
Always reliable. Excellent job keeping pool pristine. Very helpful and prompt when problems arise with pool equipment. We pay a monthly fee for cleaning, which includes chemicals. Repairs cost extra.
Description of Work: Weekly pool cleaning as well as minor repairs when needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Shawn S.
01/2015
5.0
pool cleaners
+ -1 more
It now is working great and much more quiet.
Description of Work: They replaced my pump and filter system.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,825
Matt M.
04/2014
4.0
pool cleaners
+ -1 more
unknown
Description of Work: They used a chemical called "Jack's Magic" to remove staining. It looks wonderful & was reasonable. Before the work was done our pool turned green and had no chlorine. They had come and turned the chlorine off, but didn't tell us. Not knowing, we turned it back on and this delayed the fix. When the treatment was completed, they told us not to add chemicals- that the pool was balanced. Once again it turned green and took a few days & treatments by us to fix. They were very nice & reasonable, but the follow through was lacking. I'd still try them again.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$500
David S.
04/2014
4.0
pool cleaners
+ -1 more
unknown
Description of Work: We have a contract for pool maintenance. They come weekly and do a good job of cleaning. But sometimes there are problems that they do not handle as smartly as I would like. Overall, they are the best of three companies we have tried.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Patrick Van H.
04/2014
5.0
deck cleaning, pool cleaners
+ 0 more
They do a good job. They send an email with a picture and chemical changes when they are done. We have a lot of oak trees that drop a lot of leaves and they are able to get them all out.
Description of Work: They come once per week to clean the pool, pool deck, and add chemicals.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
sara H.
03/2014
4.0
pool cleaners
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Barbara S.
03/2014
5.0
pool cleaners
+ -1 more
They are really good. They are not perfect, but compared to all the other that we have used, they are honest, and they document what they do. For instance, they test the water, and they tell you what the readings are and then they add the chemicals and email it to me. They keep records and I like that. They will be coming out today, and we pay monthly. They are not the cheapest.
Description of Work: We use ASP - America's Swimming Pool Co Savannah. They do the weekly cleaning of our pool.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Brad C.
03/2014
5.0
pool cleaners
+ -1 more
The audio file for the report ASP - America's Swimming Pool Co Glynn Co. is missing, please do the needful.
Description of Work: The audio file for the report ASP - America's Swimming Pool Co Glynn Co. is missing, please do the needful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debbie S.
03/2014
5.0
pool cleaners
+ -1 more
ASP has been providing weekly pool maintenance for our condominium association swimming pool on Saint Simons Island for several years. The employees are very conscientious when performing the weekly cleaning and in adjusting the pool chemicals to ensure complete compliance with the Glynn County Health Dept requirements. The company is very responsive to any concerns we have or problems we encounter. It is a pleasure doing business with ASP and I would recommend them to other associations and friends.
Description of Work: ASP Pools maintains our Saint Simons Island condominium association swimming pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Clegg I.
01/2014
5.0
pool cleaners
+ -1 more
These folks are incredibly professional and very friendly. I hired them to help me recover my pool, but they were so great that I opted to keep them on as my monthly maintenance folks. They send me an email after each cleaning with a picture of my clean pool, ph balance, what other things they did or found, and so forth. How cool is that? As you can tell, I really like these guys.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Carolyn W.
11/2013
5.0
pool cleaners
+ -1 more
They are exceptional in that they send an email and a picture after each visit. We appreciate that as we live in a different state and can't check on the property very often. They also include the chemicals in their standard monthly charge. Good service at a good price.
Description of Work: We used ASP - America's Swimming Pool Co Savannah.
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*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Deck Maintenance
FAQ
ASP - America's Swimming Pool Co Savannah is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
ASP - America's Swimming Pool Co Savannah accepts the following forms of payment: Check,MasterCard,Visa
No, ASP - America's Swimming Pool Co Savannah does not offer free project estimates.
No, ASP - America's Swimming Pool Co Savannah does not offer eco-friendly accreditations.
No, ASP - America's Swimming Pool Co Savannah does not offer a senior discount.
No, ASP - America's Swimming Pool Co Savannah does not offer emergency services.
No, ASP - America's Swimming Pool Co Savannah does not offer warranties.
ASP - America's Swimming Pool Co Savannah offers the following services: Swimming Pool - Weekly Maintenance, Openings, Closings, Winterization, & Safety Cover Installation