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PURE HEALTH CONCEPTS LLC

3.0(
4
)

Water Filtration and Softening, Home inspection, Mold Testing & Remediation,

... +3 more

About us

PHC is an Environmental Health Company that specializes in inspections of the home to ensure they are healthy and safe. The installation/servicing of Whole House Filtration systems, Reverse Osmosis Purification Systems, and Point of Use Water Coolers.

Business highlights

36 years of trusted experience

Services we offer

Indoor Air Quality Consulting, Mold,Lead, Radon, and EMF Inspections/testing, Indoor Air Sampling, Water Filtration & Purification

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.04 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.3
responsiveness
3.3
punctuality
4.3
Write a review
Showing 1-4 of 4 reviews
John S.
02/2014
5.0
We've always found Bill, and now his son, to be professional, prompt, and fair in his pricing. The equipment has always run properly, and Bill has always been responsive to time critical situations - we did have a leak caused by a buildup of gunk in one of the tubes of a reverse osmosis system we had under the sink. He came right out. Our experience with Pure Health Concepts has always been very positive.
Description of Work: We have a whole house water conditioning system, and this was the major service to change out the filtration materials, which happens every 5 years or so. Annual charges range from $60 to about $250 to clean the system and replace some filters. We also used Bill in the past to do some mold testing when we had a problem.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$570
Shannon C.
01/2012
1.0
home inspection
  + -1 more
See above
Description of Work: Over a year ago I had my crawlspace encapsulated. I was very pleased with the company that did the work so called them for a referral when I had a random odor in the house. It wasn't pets, I was changing my filters, etc. Pure Health was who they suggest I call as an environmental specialist. My experience was less than stellar and I feel like I was scammed out of $150. Here is why: - scheduling challenges, messages not returned. - Bill and his son inspected house, crawlspace and attic. - both had a list of suggestions as to what it could be. I ask them to send me a report so I could take action but that never happened. - Bill suggested I needed to work with a vendor he trusted for hvac, offered his son to do other work to finish sealing the crawlspace - I emailed Bill asking for his report with no response. Still no reply. - not sure what my $150 was for? Two guy to come to my house, waste my time and not offer a solution that was actionable. Very disappointing is an understatement!
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$150
Response from PURE HEALTH CONCEPTS LLC
Yes, I did come do an IAQ(indoor air quality) inspection on Member's house. She complained about an odor. I was referred to her by a company that did do a great job Encapsulating her Crawlspace. The issue was not the encapsulation, that took care of the moisture coming from the crawlspace floor(dirt). While doing my inspection I observed how she had her Air conditioning running, which she had her HVAC Fan set on "ON"24/7 instead of on AUTO. She did no like hearing that it was possible that she was making the issue worse! (Anytime you run your HVAC fan on "ON" it never turns off.. the problem is that the AC isn't on to Condition the air that flowing through the vents. What was happening is that she was creating a self inflicted smell caused from the fan pulling air out from the crawlspace (unconditioned=humid) on top of that she had Rat/Mice dropping everywhere in the crawlspace and an active sewer pipe leak as well as visible mold on the rafters. With all that said Her air quality was less than Par and by her actions(having the HVAC fan on "ON" she was bringing the smells/humidity up out of the crawlspace and into her living area. (40% of the air you breathe comes from the crawlspace) Being that her issues were related to the HVAC I recommended a competent company to come in at no charge and inspect her HVAC unit which was in the crawlspace. I recommended that she get the mold taken care of since that alone was potential cause of smell alone and to get the active leaking sewer fixed. If someone does not return my phone calls is not my fault. Sorry!
Lesley G.
03/2009
5.0
water softeners
  + -1 more
Very good.
Description of Work: General maintenance.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
DEBRA F.
03/2005
1.0
water softeners
  + -1 more
LIKE THE WATER. BILL, OWNER IS FULL OF HOT AIR. HE TALKS TOO MUCH. DOES NOT KNOW PLUMBING AT ALL. WE HAD LEAKS UNDER OUR KITCHEN SINK AS IT WAS INSTALLED IMPROPERLY. HAVE SOME ISSUES WITH OVERALL WATER FILTER SYSTEM FOR HOUSE AND WILL NOW USE OUR MASTER PLUMBER. HE WANTS TO BE INVOLVED IN ALL ASPECTS OF ONE'S HOME AS IT RELATES TO AIR QUALITY, WATER ETC, HAS HIS HAND OUT AND IS A TAKER-A PERSON WHO KNOWS A LITTLE ABOUT WATER, AIR ETC BRINGS OTHERS IN YOUR HOME AND ALWAYS WANTS A FEE!! WOULD NOT USE HIM.
Description of Work: REVERSE OSMOSIS AND OVERALL WATER FILTER SYSTEM FOR OUR HOME.
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$3,000
Response from PURE HEALTH CONCEPTS LLC
If I had known this was on here I would have responded to this unbelievable report a lot sooner than 6 years later. First of all I am no plumber. I install/service RO systems and Whole house water Filtration systems. As far as being involved in the aspects of your home, I treat everyone's home that I inspect as though it were my own and care about my clients and their health. As for Member goes, she didn't want to believe the findings that I had found about the poor health of her home. If you don't want to know the TRUTH about your home.. DON'T ASK.. As for that house and Member's husband, he is still to this day a great client. I care about my Clients. Bill Hudson - Pure Health Concepts

    Contact information

    P.O. Box 421785, Sandy Springs, GA 30328

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Water Filtration and Softening,
    Home inspection,
    Mold Testing & Remediation,
    Water Coolers,
    Radon Detection & Reduction,
    House Cleaning

    FAQ

    PURE HEALTH CONCEPTS LLC is currently rated 3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    PURE HEALTH CONCEPTS LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, PURE HEALTH CONCEPTS LLC offers free project estimates.
    No, PURE HEALTH CONCEPTS LLC does not offer eco-friendly accreditations.
    No, PURE HEALTH CONCEPTS LLC does not offer a senior discount.
    No, PURE HEALTH CONCEPTS LLC does not offer emergency services.
    Yes, PURE HEALTH CONCEPTS LLC offers warranties.
    PURE HEALTH CONCEPTS LLC offers the following services: Indoor Air Quality Consulting, Mold,Lead, Radon, and EMF Inspections/testing, Indoor Air Sampling, Water Filtration & Purification

    Contact information

    P.O. Box 421785, Sandy Springs, GA 30328

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed