Golden Isles Custom Homes LLC

Description of Work: Contracted with Golden Isles to completely remodel two small bathrooms in my vacation home. Since we did not live there fulltime, I hired John Hodor as a subcontractor. I had less expensive estimates to get the work done but needed somebody I could depend upon to make sure the work was done in the best possible way and in a reasonable amount of time. His estimate was two weeks. It took four months. We bought all of the tile and vanities and had them delivered. Because we are about to retire to this home on a permanent basis, we chose very high end and beautiful tile. The entire tile job in the main bathroom was a disaster. My 18 yr old son could have done better! Had them redo it...and in the process they chipped about 60 percent of the tile. They also marred the finish on the brand new bathtub, obviously never covering it during all the bathroom work. Grout lines are crooked, at least a half inch where the last tile meets the ceiling. In the master bath they installed the accent tile upside down. Not once, but twice!!! Tile was $25 a square. They covered the cost but it only delayed the entire project that much longer. Also noticing nail heads coming out of the new ceiling where I expect they did not screw the drywall in, they nailed it in. AND they didn't tape over it. Put in cheap wood trim and told me they didn't make the old trim I had anymore (lie). Which is another point. Rarely did we hear from anybody about materials being used. They installed the new style of wood trim rather than ask us about it first. Also picked out a door handle for a new pocket door that I never would have chosen. Can't change it now because of the custom hole their choice required. Felt we were completely taken advantage of because we were not around to monitor. Rather than Golden Isles working in our best interests they cheaped out completely on the tile work, which was paramount to our two bathrooms. Now we have to look at bathrooms that had the potential of being just beautiful and look at the shoddy workmanship ever time we're using them. My husband has had to redo some of the grout in the shower already. Just pitiful.