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TURNER BROTHERS HEATING & AIR

Heating and Air Conditioning

About us

We are a Dave Lennox Premier Dealer with products relating to the area of home comfort from the removal of humidity in your home to supply heating and cooling.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Heating & A/C, Indoor Air Quality, and Solar Solutions

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.830 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 30 reviews

Craig C.
07/2021
1.0
heating & air conditioning/hvac
  + -1 more
I hired Turner Brothers to do preventive maintenance on my heating and air conditioning system in Dec 2020, I paid the tech the same day now 6 months later Turner Brothers sent me a invoice for the service that day. Watch out for this business as they will try to double bill you 6 months later.
Description of Work: Preventive maintenance

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$211.47

Erica D.
09/2019
4.0
heating & air conditioning/hvac
  + -1 more
They were very good and were very pleased with the work. I will recommend them to others.
Description of Work: They did a air conditioning maintenance.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dianne B.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
We were working with Turner Bros. from a distance, but they were right on the job, got our new unit in just as promised and made sure everything was in good working order. Excellent!
Description of Work: We replaced an old heat pump in a rental house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Response from TURNER BROTHERS HEATING & AIR
Thank you for trusting us with you business!!!

Dagmar C.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
The technician was able to come to the house within a few hours if me calling. He quickly assessed the situation and discovered the drain leading to outside the house was clogged and opened up the section of pipe again. He also discovered that when my unit was placed they it was never plugged in an area it should have been and promptly fixed the area and gave me information in a preventative maintenance program the company provides to prevent this from occurring again. Overall two thumbs up for not only the quick turn around time but going above and beyond in educating me on my system!
Description of Work: Had a leaking A.C. unit in the house that had caused water damage and needed to be fixed to prevent further damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Margaret E.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Maryanne V.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jon P.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Performed semi-annual service and replaced part before imminent failure. Turner is the best!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Nancy S.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced our air conditioner's capacitor.
Rating CategoryRating out of 5
Yes, I recommend this pro

Wesley M.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We received a quote for replacing our air conditioner. The adviser was friendly, knowledgeable and helpful.
Rating CategoryRating out of 5
Yes, I recommend this pro

Margaret E.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They perform a yearly check of our air conditioning system. The Turner Brother's Engineer was very professional and we would recommend this company for your air conditioning needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Jon P.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Turner Brothers Preventative Maintenance Dept.(Matt & Darrell) performed preventative maintenance on 2 systems for cooling season, replaced 2 failing capacitors and will be back for pm in heating season per agreement. Small problem developed after and Service Manager (Bill) quickly responded and all is well. Best HVAC Company in Southeast Georgia based on my 48 year history in HVAC business!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$254

Michele C.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced A/C unit, some ducting in the attic and some other stuff, I'm not real sure of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

John R.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed 2 new heatpump/air conditioning systems and duct work for new 2nd floor system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Kenneth F.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Discovered a blown fuse was preventing the heat to operate. Came within 2 hours of my call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from TURNER BROTHERS HEATING & AIR
Thank you [Member Name], please let us know if we can do anything for you in the future. Martin Turner

Thomas L.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
There was no charge for the service. They are a local company and they have been there for a long time. The owners checked on the workmen all the time. The air conditioner lowered my electric bill about $100 a month. I've been using them for 1 1/2 years. They are squared away. They are a very good company. I will absolutely continue to use them.
Description of Work: I used Turner Brothers Heating & Air Conditioning to install a new air conditioner. They were last here to service it under the warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin L.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Last evening, the A/C unit stopped cooling. The air handler was still working, but the outdoor unit was not. I called Turner 30 minutes before they opened (730am). They called back within 15 minutes. Matt, the technician, called me within the hour to say he was on the way. 20 minutes later, he arrived. A few checks determined that the capacitor was bad. Matt replaced the capacitor, did several system checks following replacement. From the time of my initial call to replacement was 2 hours and 15 minutes. I can't say enough about the prompt, professional and courteous service. Although they were not the initial installer of this unit, I will use them for all of my A/C needs in the future.
Description of Work: Capacitor replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from TURNER BROTHERS HEATING & AIR
Thank you [remove member name] and I hope we always take care of you in a quick and timely manner.

Margaret E.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Carried out required service and found out that a casket had blown that was replaced that day. Service agent was professional and completed the work quickly.
Description of Work: Carried out a yearly service on my air conditioning unit. Also replaced a blown casket.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

James W.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
The three gentleman were here and gone by 3 p.m. They were very professional.
Description of Work: They replaced the air handler inside and the AC outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,700

Jon P.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
First, I owned a heating and air conditioning company in MA for 38 years before coming to Georgia which gives me a unique perspective on this business. Turner did not install my original Trane heat pump systems as they were not my builder's choice at that time (2003) but later became his choice for his customers as well as himself in his new home. I initially called on them for service back in 2006 and they were prompt, efficient and thorough in servicing my relatively new systems. Since then they are my "go to" company for maintenance and emergency service. It's a family company and I'd rate it the best in Camden County. Their only drawback is they're not salesmen which most consumers will appreciate who have been pushed in to unnecessary purchases. I haven't used them in 2 years because I change air filters regularly and systems have had no problems.
Description of Work: Replaced evaporator coil in attic air handling unit after previously recharging with freon due to small leak (fix lasted 12 months). Coil was badly corroded and most probably a manufacturer (Trane) deficiency in the SE Georgia environment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from TURNER BROTHERS HEATING & AIR
Thank you [member name removed] and I hope we continue to serve you. Please keep us updated on how we are doing.

Jenniffer G.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
When the last cold snap hit my heating went out. With 3 children in the house I couldn't do without heat. I called Turner Brothers heating and air and they came right out. As much as they tried they couldn't repair my unit (It was installed when the house was built in 1991). Although they didn't have an opening until March 25th they told me that they wouldn't let my kids be without that long and fit me in on the 12th. They showed up on time, installed a whole new unit and had me warm again in no time. I will definitely recommend them to my friends and family.
Description of Work: Turner Brothers installed a new Central Heating and Air Unit including a new air handler, new copper tubing, a programmable thermostat and new drain lines. They also inspected the existing duct work and re-routed a couple we were having issues with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Response from TURNER BROTHERS HEATING & AIR
Thank you for your kind words. Please let us know if there is anything else we can do or if you have any problems.

Nancy S.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
We had just bought our house and the sellers hadn't lived up to their end on the inspection checklist. We called another company in town for AC repairs when ours went out within the first week of move in. After about $500 in repairs and three trips they told us it would need replaced. I didn't like the fact that the "other guys" did all the repairs and charged us multiple times BEFORE telling us that replacement was needed and not taking any off of the installment of a new system, so a neibor and friend referred us to Turner Brothers after they had helped them out on AC issues. We called them and they came out the next morning ( it is south Georgia and during the hottest part of summer). Anyway, they came and after realizing that it was a weird reading the tech called in 3 others to make sure he was seeing what he was seeing. (Leave it to us to have a freak problem). Anyway, they went ahead and took out our unit and got our house cooled and kept running tests on our old one to make sure that it really was un fixable. When that was decided they quoted us on new units gave us input on what for our home would be best ( which wasn't the most expensive) and gave us time to decide. They left us with the loaner and put the rental towards our bill in the end. We ended up deciding what we really wanted and they had let us have the time. These guys came in and were efficiant and friendly. I would use them again in a heartbeat! :)
Description of Work: Turner Brothers came out and checked out our AC and went above and beyond to see if it could be repaired. When it couldn't they were honest and got us a loner right away to use until we made our decision on what type of unit we wanted! I would recommend them anyday! They were friendly, patient and hard working!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Response from TURNER BROTHERS HEATING & AIR
Thank you for your kind comments. Please let us know if we can help you in any other way.

Mark N.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
To cool the finished room above the garage (FROG) Turner Brothers recommended a zoned AC system with an air handler that has a variable speed fan and a multi stage compressor outside. The new system far exceeds our expectations in its ability to cool the FROG. The room now stays within a degree of what the upstairs thermostat is set to. Our original AC system was 18+ years old and the air handler had been replaced once. At best guess it was a 10 SEER 3 ton system with unmatched parts. The system that Turner Brothers installed was a 19.2 SEER 4 ton unit. Our electric bill has dropped over 65% from what it had been the previous year.
Description of Work: In May 2012 we started looking for a new Heating and A/C unit for our home. We went into the process knowing that the cost would be substantial and that we would need at least three quotes. We had three separate companies provide us quotes for a new systems ranging from the basic 13 SEER system to the high end 19/20 SEER system from each company. The biggest concern we needed to address was cooling the finished room above the garage (FROG). Our first quote was from Turner Brothers Heating and Air. When I called they asked me when I would like someone to come out to the house; I provided a time and Mr. Turner arrived as scheduled. They provided us three quotes ranging from a low end 13 SEER system to a high end 19.2 SEER system. They provided us with several options to improve the cooling of the house and cooling in the FROG. After reviewing all of the quotes we asked Turner Brothers to come out again to discuss items that had been pointed out by some of the other contractors. Again, Turner Brothers arrived as scheduled and answered all of our additional questions. Mr. Turner added several changes to the work but the quoted price did not change. Turner Brothers scheduled the installation and his crew arrived on time. The job took 2 full days with final touch up work the morning of the third day. On day one the entire ducting system (old fiber board runs) was removed and the major components for the new unit were installed. AC was off for about 6 hours. By the end of the first day the new system was operational for part of the house. On day two the entire duct system was replaced with new metal ducting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Nathan F.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
I realized that my air conditioner had stopped cooling Friday evening around 7:00. I called Turner Brothers and was told that they were booked up all night, to try running water on the compressor outside, and to call back Saturday around noon. I called back on Saturday and was told that they would be there between 1:00 and 5:00 but would call me when they were on the way. At 1:30, I got a call that they were on the way. When they got there, they quickly diagnosed my problem as a blown capacitor, had a new one on the truck, and quickly got me running again. They do not charge any extra for after hours service calls, do not try to sell you anything extra, and are always upfront and honest. They give back to the community by donating time and money to non-profit organizations and overall are very active in the community. This was my third time using them and I won't use anyone else.
Description of Work: Replaced a run capacitor on the compressor/condenser.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from TURNER BROTHERS HEATING & AIR
Thank you for your comment. I hope we continue to meet and exceed your expectations. And thank you for allowing us to be your Service provider. Martin Turner

Kathleen B.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
I used them twice a year. I'm very pleased with their service. They do a good job and their reasonable. Family ran business and have done a nice job for me.
Description of Work: They check my systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol C.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
They are just fabulous and very nice people. Their prices are very reasonable and they always come out promptly and do a great job!
Description of Work: Any time we have a problem with out heating or air conditioning we call them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TURNER BROTHERS HEATING & AIR
Thank you for your Comment on Angie's list. And thank you for allowing us to maintain your system. I hope we continue to meet your needs as a Service Provider. Please call us anytime. Martin Turner
    • 1(current)
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Contact information

65 4TH ST, Saint Marys, GA 31558

www.turnerbrothers.net/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

TURNER BROTHERS HEATING & AIR is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

TURNER BROTHERS HEATING & AIR accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, TURNER BROTHERS HEATING & AIR offers free project estimates.
Yes, TURNER BROTHERS HEATING & AIR offers eco-friendly accreditations.
Yes, TURNER BROTHERS HEATING & AIR offers a 5% senior discount.
Yes, TURNER BROTHERS HEATING & AIR offers emergency services.
Yes, TURNER BROTHERS HEATING & AIR offers warranties.
TURNER BROTHERS HEATING & AIR offers the following services: Heating & A/C, Indoor Air Quality, and Solar Solutions

Contact information

65 4TH ST, Saint Marys, GA 31558

www.turnerbrothers.net/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed