TDS TELECOM

Internet Service, Phone Service - Landline, Phone Service - Cellular,

Reviews

3.612 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
42%
4
25%
3
0%
2
8%
1
25%


Rating CategoryRating out of 5
quality
3.7
value
3.5
professionalism
4.0
responsiveness
3.7
punctuality
3.6
Showing 1-12 of 12 reviews

Johnny R.
07/2021
1.0
internet service
  + -1 more
I only have internet with them. they are trying to bogart HBO and other streaming services by making you provide you TDA login information so the can secretly charge you/ not provide you with services. DO NOT TRUST THEM!!! Here is a list of the following employees and there employee ID# who did not do anything to help: Kaciyaon ID#0Qk Sonny ID# USRVHB HORRIBBLE PEOPLE. DO not let Sonny talk to you. He is rude and Condescending. and will try to get more money for the horrible TDS company by talking to you like you are an idiot. **** THEM
Description of Work: HORRIBLE... GOD FORSAKEN SERVICE. DO NOT USE IF YOU HAVE A CHOICE

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$72.83

Melanie P.
06/2020
1.0
internet service
  + -1 more
TDS Telecom is a FAILURE! Internet went out on the 15th, waited until the 17th a tech 2 hour late partially fixed it. Said he was leaving the ticket open & someone would be back tomorrow. NO SHOW. I called in and they did NOTHING, apparently the tech lied..... So now the might be back on the 21st! Failure, lies and the worst service on the planet. My internet has been out and required a technician visit like 15 times since the beginning of the year. COVID 19 and the kids needed the internet to do their schoolwork and my household needs the internet to make a living as well. So now 5 days that no work is being done because of the internet has cost our household $600 in income. Way to go TDS, holds us hostage as they are the only service Woodbine has in here, it should be against the law for them to have a monopoly on a crucial service like Internet.
Description of Work: Fix Internet Outage

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$225

Wanda D.
12/2015
5.0
internet service
  + -1 more
Great. This is a good deal since I was paying 100 for hughesnet inernet which is a ripoff. I was also paying 130 for dish tv service which is also a ripoff; it started low and kept increasing over time. This is too much for a single service.
Description of Work: The company provided home tv, internet, and phone service for 180.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$180

lisa W.
11/2015
5.0
internet service
  + -1 more
unknown
Description of Work: Had a plant sent to a close friend , for a funeral

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Regina H.
10/2015
4.0
internet service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Carmen O.
06/2015
2.0
landline phone service, internet service
  + 0 more
unknown
Description of Work: I recently moved to kingsland, ga and last month I decided to get internet in my apartment. I searched online for local offers and decided to go with TDS. I could have done it all online but I like to talk to the company at first to be sure that I want to deal with them. The gentleman who assisted me was nice enough, pushy as expected for a sales person. I can understand that, but what stopped me from going with them was when he blantonly lied to me about not offering internet by itself. He tried to force me to get a landline bundle and that would have about doubled my cost. I tried to explain to him that I had looked up thier offers on line and they advertise stand alone internet. He was adamant that I get a landline so I said no thanks, I'll take my business elsewhere. And I did.

Rating CategoryRating out of 5
value
4.0
professionalism
2.0


Alexis K.
03/2015
5.0
internet service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

James B.
01/2015
4.0
internet service
  + -1 more
well
Description of Work: everything

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$129

Robert N.
08/2014
4.0
internet service
  + -1 more
We have had TDS phone service for over 25 years and TDS internet service for probably a dozen years now. Internet service is available 99% of the time. I have had to reset the router in my house a few times. Only twice in the dozen years that we have had TDS have we had to call for help. The techs on the phone were knowledgeable, professional, and spoke english. We do not have the full bundle, so we pay more than our neighbor for internet service.
Description of Work: Provides internet service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$52

Kevin L.
08/2012
5.0
internet service, landline phone service
  + 0 more
I was impressed as the technician did not have to do anything. I should have had to call in a service request, but the technician took the five minutes to complete the task. Never even mentioned that it wasn't her responsibility. I was very happy.
Description of Work: Repair and redress outside service box attached to the house. The phone was cutting in and out as the house was re-sided. The wiring inside the service box was old and worn. The technician was in my yard preparing the lines in the neighborhood in preparation for the television service they are preparing to provide. The technician looked at the lines and re-dressed them and reconnected them. They have been working properly since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

April H.
05/2012
1.0
internet service, cell phone service, satellite tv service
  + 1 more
We have no choice for phone, internet , or cable. Their service is horrible. If it rains my internet and phone line is completely out. I can call for help when it's back up, but they never find anything so the problem is never fixed.
Description of Work: The only internet, cable, telephone provider for my area is TDS. If I had a choice I would go with any other provider. When it rains I have no phone or internet service. The internet service offered is 1mbs or 5 mbs and it's absolutely awful. They have great customer service but it doesn't matter when the product is awful. This issue more than likely dates back to when TDS layed cables for service and more than likely will never be corrected. My only hope is for any other company to offer service to our area.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$128

Paulette V.
03/2012
5.0
cell phone service, satellite tv service, internet service
  + 1 more
The tv service is through Dish and is horrible. They came an removed some dishes in my complex and cut my line. It took them two weeks to repair it. As far as the phone and internet they are great.
Description of Work: I use them for cable tv, home phone and internet service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$132

    Contact information

    103 MARTHA DR, Saint Marys, GA 31558


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service,
    Phone Service - Landline,
    Phone Service - Cellular,
    TV Service - Satellite

    FAQ

    TDS TELECOM is currently rated 3.6 overall out of 5.
    No, TDS TELECOM does not offer free project estimates.
    No, TDS TELECOM does not offer eco-friendly accreditations.
    No, TDS TELECOM does not offer a senior discount.
    No, TDS TELECOM does not offer emergency services.
    No, TDS TELECOM does not offer warranties.

    Contact information

    103 MARTHA DR, Saint Marys, GA 31558