DISCOUNT AUTO REPAIR,INC

My engine was running rough and starting to over heat a bit. After a recommendation from a friend I took it in to them to be looked at. They called me back the next day to say I had a cracked engine block that needed to be re-bored. However, they had to send the engine out to do that. Not knowing better, I said do it. The total cost would be about $1200 with a 1 year parts & labor warranty. I got it back and everything ran great for about a day. The next morning I'm driving to work when the temperature gauge shot from normal to red-line in a matter of a few seconds. I shut the engine off and pulled over. I had it towed back into the shop. They looked it over again and said I had over heated the engine (in those 2-3 seconds), and that caused the block to re-crack. This time it needed to be replaced....no re-boring option. Est. was $2500. I argued that it should be covered by the warranty. They said, "nope, you over heated it. The warranty is no good. You voided the warranty." Needless to say, I was beyond p***** off!! I told them to put it back together, and I had it towed somewhere else. They tried to charge me $150 for looking at it, and I told them what they could do with that particular bill as I wasn't paying. A buddy of mine at the time worked at Tire Kingdom and he looked it over for me. He said the engine block was fine. They replaced a few valves and the heat sensor. $250. Ran like a champ. I filed a grievance with the Better Business Bureau. STAY AWAY FROM DISCOUNT AUTO!!!!

I had three tires that desperately needed replaced or were going to blow out and one tire that was "ok," I went in to get four tires for my Chrysler 300 (which means pretty large tires for a car). I also wanted to check into getting a new rim for the tire that was"ok" since I didn't have any type of spare. They had the best price of anyone I could find (at $40.00 a tire) and when I went in they immediately greeted me and someone set out to help me. "Tino" went and found four matching tires, they weren't the exact size I had but they patiently went over the good and bad points of replacing the tires with one size smaller. While I waited on them I sat in the office and chatted with the owner and his wife. They were incredibly friendly and made me feel really comfortable. As a girl I often get taken advantage of on any type of auto work but they made sure I felt like I was treated fairly and just like any "knowledgeable guy." They didn't have a spare rim for me but instead they sold me an extra tire and gave me the rim for free! Unfortunately they don't do tire alignments but they worked with me to get me a fair price on an alignment at another shop. They were absolutely wonderful and I will be going back there for any other auto needs that I have!