internet service, cable tv service, landline phone service
 + 1 more
The price is not good. We are not happy with the price. The quality is good. I am not too thrilled with them, they are okay. We had no problems when we dealt with them on phone. We will use them but if we find a lesser price from another company, we will not use them. We only had somebody come out once and they were professional. They could lower their prices and have more family friendly channels. For what we are getting $125 a month would be affordable.
Description of Work: We use Comcast for cable, landline and internet.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$203
John H.
08/2015
3.0
internet service, cable tv service, landline phone service
 + 1 more
I was with them for about eight to 10 years. Every time I turned around they wanted to up my bill. My last bill came in and it was $184 and there was a notice that it is going to go to $204. I said, I'm not paying $204 a month to watch TV and talk on the phone. I told Comcast to get all of their stuff out of my house and I called another company to get a new phone put in and I called another satellite company for satellite TV and I got rid of Comcast. My new bill will the stay the same. They gave me good service, picture quality, and internet connection, I didn't have any problem with that. The problem that I had, was for several years, I could call them around Christmas and they would lower my bill $20. This past year when I called them and asked for my standard discount at Christmas, they said that they couldn't do that and all of my options had run out and I would need to start paying the standard price. I got rid of them. I didn't like that. If you have a customer that has been with you eight, 10 years, you want to raise that bill up and loose that customer. Keep the bill like it was and keep the customer. I gave them that option. They charge too much money.
Description of Work: Comcast provided phone, TV, and internet service.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$180
paul C.
08/2015
3.0
cable tv service
 + -1 more
unknown
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$150
Tim W.
10/2014
1.0
cable tv service
 + -1 more
unknown
Description of Work: The 1st tech showed up a few minutes early. He was very nice & professional He ran into problems with running the car and called his supervisor who showed up sometime later. He in turned called for a third guy. From here it really went down hill fast. After nearly 4 hours, they still could not install the cable except to drill hole after hole and actually tore into a wall. I finally asked and then told them to leave. They left a broken wall and a lot of trash on the floor. I have complained to no avail
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
Julie P.
06/2014
1.0
cable tv service
 + -1 more
Awful see above
Description of Work: was basicly told that comcast reps don't want to deal with customers so they just tell you what you want to hear so you hang up.
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Service Categories
TV Service - Cable,
Phone Service - Landline,
Internet Service
FAQ
COMCAST is currently rated 2.7 overall out of 5.
No, COMCAST does not offer free project estimates.
No, COMCAST does not offer eco-friendly accreditations.