Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Icon Restoration

Homebuilders, Water & Smoke Damage

About us

Additional phone - (706) 883-8055. Additional email - kevinf@iconhelp.com.

Services we offer

Fire & water damage restoration.

Amenities

Free Estimates
Yes
Warranties
Yes

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Showing 1-1 of 1 reviews

Robert S.
04/2011
2.0
home builders
  + -1 more
The experience was horrible. He lied to me in several occasions and changed the color of the roof without permission. He just changed the grey roof to black. I was able to show these to a jester that came out and these guys were representing them to try and arbitrate his problems. I showed them the proof that my roof was grey in 2002, 2005 and 2008. When we changed the color of the house we picked out the color and went to the association, looked through color change in the house from white to blue, grey and green. We had matching shutters after going through the whole process. His boss showed up to solve the problem so he said either they repaint the house or do the roof. I choose to repaint the house, so the house is red color now. We use to live in a rental house which the insurance company provided to get his work done. They told us it would take five months and took a year long. They dragged the fee on everything. We told him what to do from the very beginning. The whole house stands about thirty six flat and it takes the power off the motor and pulls up all the air to the open windows. We have a lot of windows but there is absolutely no wind. We kept telling him we wanted that thing back in the house which he didn't do. When the first guy came out to charge a new quote they had to put a furnace in the attic and a furnace in the basement because they don't have those connecting different floors anymore. Now it is that time of the year we want to use the thing and we turn it on, it stays on five minutes and shuts off for five minutes. There is something wrong with it and I think the motor is overheating. We wanted three light tubes installed in the three bathrooms because there are dark spaces. This genius decided to put one in the center bathroom without measuring anything. When we went to buy attic stairs he just got something without measuring it. We are still in connection with them to fix that. Things were stolen, like the people who painted the garage floor claimed they used the garage floor paint but the second time we parked the car in the garage the type pulled up the pain which should not happen if they use correct garage floor paint. All they did was go to the store, grab some grey paint and slop it around the floor. The paint is just coming up in random areas. Structurally they built the house and it's not falling down or anything. They did a lot of things correct and some of the contractors are excellent but I don't know who they are. The air conditioner and the plumber did an excellent job. He put in a piece of rubber with two pipes cross and another pipe because he had to put the sprinklers the basement. I had a time cleaning the little hallway but they screwed it up with the light. The main guy from Icon is a disaster.
Description of Work: I used Icon Restoration in 2010 to rebuild our house after the fire.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


    Contact information

    1291 Minhinnette Dr, Roswell, GA 30075

    www.iconhelp.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Homebuilders,
    Water & Smoke Damage

    FAQ

    Icon Restoration is currently rated 2 overall out of 5.
    Yes, Icon Restoration offers free project estimates.
    No, Icon Restoration does not offer eco-friendly accreditations.
    No, Icon Restoration does not offer a senior discount.
    No, Icon Restoration does not offer emergency services.
    Yes, Icon Restoration offers warranties.
    Icon Restoration offers the following services: Fire & water damage restoration.

    Contact information

    1291 Minhinnette Dr, Roswell, GA 30075

    www.iconhelp.com