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HOME DEPOT

Carpet Sales and Installation, Garage Doors, Hardware & Home Improvement Stores,

About us

NO SUBS USED. CHARGES PER JOB.

Business highlights

47 years of trusted experience

Services we offer

SALES, INSTALLATION & MAINTENANCE OF FLOORING, DOORS, CABINETS, COUNTERTOPS, FENCES, GARAGE DOORS, STORAGE BUILDINGS, WINDOW TREATMENTS, STAND-BY GENERATORS, WATER HEATERS, ROOFING, VINYL REPLACEMENT WINDOWS, VINYL SIDING, CENTRAL HEATING & COOLING SYSTEMS.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.424 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
17%
3
17%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.3
value
4.5
professionalism
4.5
responsiveness
4.4
punctuality
4.5
Showing 1-24 of 24 reviews

Mo R.
09/2013
3.0
home improvement stores
  + -1 more
They're very helpful. They seem like they know a lot about the products that I'm looking to purchase.
Description of Work: I go to Home Depot. Every time I go there, I purchase something.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$5

Mark D.
03/2013
4.0
home improvement stores
  + -1 more
My experience with them has been great. I always find what I am looking for. There is not always somebody around. If there is someone, they help me immediately. They can improve on increasing the number of staff. Their price is not bad. Their professionalism is very good.
Description of Work: I usually go to Home Depot for hardware supplies. My last visit was to get some paint stains and things like that.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$50

Lois S.
01/2013
5.0
Uncategorized
  + -1 more
Installed Genie 900-1/2 power lift, louder than expected sound wise, told that how it supposed to be job done and finished as I was told, clean up was great (not much) showed how to operate opener. The only concern was how loud the door sounded compared to old one, 21-year-old Stanley.
Description of Work: Technician, Jeremiah, from American All Do, assigned by Home Depot arrived on time and gave approximate time job would take - 45 minutes. Technician took a little longer because of my questions all answered, installed all things necessary and explained how to work opener.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$283

Jonathan A.
04/2012
5.0
decks
  + -1 more
Salesperson was very knowledgeable and responsive. I go to this location fairly often, as they have always been very helpful. I look forward to going back soon!
Description of Work: I bought a grill and some lumber to get my back porch ready for spring / summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$700

Bonita S.
06/2011
5.0
appliance sales
  + -1 more
They were very helpful with the measurements. The people there help you with your orders. I would use them in the future.
Description of Work: I used Home Depot to buy the windows In December.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

FEZEKA S.
04/2011
5.0
carpet installation
  + -1 more
Home Depot was absolutely magnificent at working with us to price a new carpet. Yvonne the sales lady at the Roswell, GA Home Depot is a fantastic person to work with. She helped me pick a carpet based on what I needed. She scheduled the measurement and did a great job following up. Not too much and not too little. Just enough to let me know that they wanted my business and were willing to work with us. We ended cleaning our carpets but if we decide to replace I would definitely consider using them.
Description of Work: We requested an estimate for replacing all the carpet on our second floor. This included 4 bedrooms, hallway and 2 walk in closets. The quote was $5000.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn E.
01/2011
5.0
water heater repair
  + -1 more
We purchased the water heater from Home Depot. We scheduled the appointment to have it installed installation. The contractor that did the work did a wonderful job. They were very courteous and knowledgeable. They were very careful and thorough when they installed the water heater. They were very neat as well. There price was right in line with everyone else. We were very pleased and I would use them again.
Description of Work: They installed a 40 gallon water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Margie G.
08/2010
5.0
carpet installation
  + -1 more
The carpet is a good quality, it is durable, and the price is outstanding.
Description of Work: I bought carpet off of a huge role from Home Depot and had our builder install it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

JAMES & MARGARET T.
06/2010
4.0
home remodeling
  + -1 more
Plusses: knowledgeable staff, esp. in the Remodeling dept. (Mark, Shallowford Rd.), decent prices, good range of options (expensive to cheap, different types/models), available instantly or on short notice (5 days). Minuses: door came off $800 vanity after 3 months, plumber said their in-store quality is not the same as for regular name-brand products. Except for the vanity we were pleased.
Description of Work: Bought vanities, countertops, faucets, tub, shower fixtures, and towel racks from HD for complete bathroom remodel.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Dave L.
07/2009
1.0
decks
  + -1 more
I am totally shocked at Home Depot. We called to get an estimate for rebuilding our deck. Their contractor is Arcadeck. A Steve Sharpe came to house for the estimate. This was to be our third and last estimate. The first two contractors agreed that our 20 year old joists and columns were in very good condition and that we did not have to replace them. We told Mr. Sharpe to base his estimate on just replacing the deck surface. He immediately, without even seeing the deck became very indignant. His immediate words were, "I would never think of doing a project on 20 year old lumber. I am sorry we wasted each others time." He packed up the samples he was going to show us and left immediately. He could not have been in the house more than 15 minutes. The next day I called up Home Depot and reported the incident and asked if they had another contractor who was less insulting. They said that Arcadeck is their only contractor for decks. End of phone call and not even an apology. We have a very large deck. The project is in the $25,000 range. We have selected a contractor and will report to Angies List on that experience when we complete the project.
Description of Work: Replace decking, and rails and rebuild a staircase.

Rating CategoryRating out of 5
punctuality
2.0


JENNIFER C.
06/2008
5.0
carpet installation
  + -1 more
Removed the old carpet and put in new carpet in my upstairs and my stairs. There was a problem with the carpet that did not get discovered tell it got laid and there where inspectors sent out and it was the carpet company. They were sent a new roll of carpet this happened for three time before they got the good carpet and removed the new old carpet and were able to finally after 3 months put in the new carpet with no flaws. They were always on time and keep me informed the hole time.
Description of Work: Put in new carpet in the top floor of the house and one stair case.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

SHANNON G.
04/2007
5.0
carpet installation, flooring contractor, home improvement stores
  + 1 more
They experienced and they knew what they were doing. They made sure all the seams matched up. Overall, we were very satisfied with this company and we would recommend them.
Description of Work: They installed approximately 350 square feet of carpet in my house. I removed the old flooring myself prior to the installation of the new carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

C C.
10/2006
3.0
appliance sales
  + -1 more
The Home Depot had the best price. I bought the appliances and was told that the soonest delivery date was in 10 days. I would recommend that you ask for the delivery date upfront. The delivery service was provided by GE and was HORRIBLE! Three guys arrived and unpacked the machines on the street and strapped them to a dolly. They proceeded down my rock stairs bouncing the machine all around instead of walking the longer smooth path that I directed them to take. Also, I don't think they knew how to install the machines beyond plugging them into the wall. One guy was fumbling around with the vent hose for about 20 minutes before he finally said he was done. Glad to get them out of my house, I checked the machines and the vent hose fell off the dryer with a slight touch and the pipe and vent to the outside was pulled out of the wall destroying the weather seal. Huge headache, but I have learned to watch service people every second like small children so they don't break anything.
Description of Work: New washer and dryer purchase, delivery and installation.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$1,100

NACINE B.
06/2006
1.0
cabinet refacing
  + -1 more
I called Home Depot Roswell based on your ratings. I was greeted on the phone by someone who could only send an email about my request to speak to someone. I have never been called as of yet. It has been 3 weeks.
Description of Work: No work performed, see overall experience comments.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


PAIGE J.
02/2006
5.0
carpet installation
  + -1 more
The carpet sales people were very helpful in the ordering process. Installation was scheduled within two weeks on special order carpet. The workers showed up on time and got the job done in a few short hours. It is perfect. They cleaned up and left not a spot of anything anywhere, including sweeping up my front porch, front walk and driveway of all carpet fibers.
Description of Work: They tore up of my old carpet in the upstairs bedrooms and playroom. They installed new carpet in those rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

PAIGE J.
02/2006
5.0
cabinet refacing, home remodeling
  + 0 more
We had a little bit of a difficult time with the sales person who was determined she knew better than we about getting glass front doors and having children in the house. Fortunately, to do cabinet refacing all you need is the card of the contact for this area and you don't have to deal with the in-store person. The woman who came out to measure and present samples was extremely professional. She arranged her visit completely around my schedule and showed up on time. The custom doors were cut and ready within a couple of weeks. The guy who came to install them went above and beyond. He installed anti-slam devices and also installed the handles we had already purchased elsewhere.
Description of Work: We had our kitchen cabinets re-faced with custom glass panel cabinet doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

03/2003
3.0
carpet installation
  + -1 more
WORK WAS NOT DONE SATISFACTORILY. KEPT GETTING BUMPS IN CARPET, NOT STRETCHED PROPERLY
Description of Work: INSTALL CARPET AND PAD

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


03/2003
5.0
garage doors
  + -1 more
SHE HAD WANTED IT ONE WAY AND, WHEN FINISHED, SHE REALIZED SHE WANTED IT DONE ANOTHER WAY. IN THE PROCESS, THEY DAMAGED A SWITCH IN THE GARAGE, BUT WERE MORE THAN HAPPY TO REPLACE IT AND MAKE THINGS RIGHT, SO SHE WAS VERY PLEASED WITH THE OUTCOME.
Description of Work: THEY TOOK DOWN OLD GARAGE DOORS AND REPLACED THEM WITH NEW ONES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

03/2003
4.0
carpet installation
  + -1 more
THEY WERE OVERALL GOOD, BUT NOT THE CHEAPEST. THEY MET THEIR SCHEDULES.
Description of Work: THEY INSTALLED HARDWOOD FLOORS AND CARPETING.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

KAARIN L.
03/2003
5.0
garage doors
  + -1 more
THEY WERE, I WAS PLEASED WITH EVERYTHING. THE INSTALLERS WERE VERY QUICK AND EFFICIENT.
Description of Work: INSTALLATION OF THE GARAGE DOOR OPENER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

03/2003
4.0
garage doors
  + -1 more
unknown
Description of Work: THEY TOOK OUT THE OLD DOOR AND PUT IN A NEW DOOR.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

DAVID & ELIZABETH B.
03/2003
3.0
carpet installation
  + -1 more
unknown
Description of Work: CARPET INSTALLATION

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


HERBERT M.
12/2002
5.0
garage doors
  + -1 more
THEY DID A VERY GOOD JOB. VERY PROFESSIONAL. VERY EXPENSIVE, BUT VERY GOOD WORK. THEY SEEMED TO BE VERY COMPETENT AND PROFESSIONAL. HE WORKED QUICKLY.
Description of Work: THEY REPLACED A BROKEN SPRING AND ADJUSTED A DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

12/2002
5.0
garage doors
  + -1 more
VERY PROFESSIONAL. CAME ON TIME, DID WHAT THEY WERE SUPPOSED TO DO.
Description of Work: HAD PROBLEMS WITH DOOR NOT OPENING WHEN SUPPOSED TO. REPLACED LIGHT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1580 HOLCOMB BRIDGE RD, Roswell, GA 30076

    www.homedepot.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Garage Doors,
    Hardware & Home Improvement Stores,
    Cabinet Refacing and Refinishing,
    Kitchen and Bath Remodeling,
    Appliance Sales and Installation,
    Decks and Porches,
    Water Heaters,
    Flooring Sales and Installation

    FAQ

    HOME DEPOT is currently rated 4.4 overall out of 5.
    HOME DEPOT accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, HOME DEPOT does not offer free project estimates.
    No, HOME DEPOT does not offer eco-friendly accreditations.
    No, HOME DEPOT does not offer a senior discount.
    No, HOME DEPOT does not offer emergency services.
    No, HOME DEPOT does not offer warranties.
    HOME DEPOT offers the following services: SALES, INSTALLATION & MAINTENANCE OF FLOORING, DOORS, CABINETS, COUNTERTOPS, FENCES, GARAGE DOORS, STORAGE BUILDINGS, WINDOW TREATMENTS, STAND-BY GENERATORS, WATER HEATERS, ROOFING, VINYL REPLACEMENT WINDOWS, VINYL SIDING, CENTRAL HEATING & COOLING SYSTEMS.

    Contact information

    1580 HOLCOMB BRIDGE RD, Roswell, GA 30076

    www.homedepot.com