Halcomb Plumbing

Halcomb came one day after I talked to them about my 2 plumbing problems. Their plumber was Brad and he arrived on time. He had picked up a garbage disposal in case a new one was needed so he didn't have to make a second trip. The second issue was having to replace a leaky pipe and fitting. Brad was efficient, courteous, and explained everything he was going to do in good detail.

The plumber was very polite and professional. He had to cut into the drywall and he took care to do minimal damage. I am very satisfied with the repair.

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They were supposed to show up between 10am-1pm and never showed. I called after 1pm to see if they were coming and no one answered so I left a message. They called me back while I was on the other line and left a message. I then called them back and was told the plumber had a sewer emergency and they would not be coming. I understand that situations arise, however, they had my contact information and could have easily called to let me know what was happening so I could have worked my busy day around it. Instead I spent 3 hours at home waiting for them to arrive. I then had to call them after 1pm to see where they were, only to find out they were not coming. Total lack of customer service and respect for my time.

good. Chris was great to keep trying to find solutions to the DIY messes my late dad, left behind.

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Halcomb Plumbing arrived earlier than scheduled and gave us a great price. We are a military family and depend on good companies to provide us fair service. We received the expected and above with Halcomb Plumbing. Thank you guys!!

Very Professional and great workers.i would use them again no questions asked.

They tracked down all of my down spouts and used cameras to discover their paths from the gutters to their exit. They dug out and replaced old black corrugated pipe that was completely clogged with new PVC. They are not cheap but they know what they are doing and are willing to do as much or as little as you need. I looked a long time before I found someone as professional.

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David showed up on time with an assistant. After the disposal was removed, David left the assistant to install the new faucet. The assistant indicated that he was having trouble getting the old faucet off. David eventually came back. After over two hours of trying to get the old faucet off, they sawed off the bolts in seconds. I was confused why that was not done ten minutes after the problem arose with the bolts. I was charged $300 to install the new faucet, which I was told was the standard price. That seemed high, but it was on me for not confirming the price beforehand. In any event. they finally left, after taking up the better part of my afternoon. On my way out the door that night, I started the dishwasher. As I left the house, I had a gut feeling that I should put a bucket under the sink in case there was a problem. I went back in and put a bucket under the pipes where the dishwasher drained, as the pipes had tied in to the old disposal. When I returned home, the bucket was one-third filled with water. Thank goodness for that gut feeling, or I would have come home to some mess. I called the next day, and David or the assistant (I cannot remember which,) came out that day or the next. I was assured the problem was fixed and paid the bill. I ran the dishwasher half empty a few days later, again with the bucket under the sink to play it safe. This time I stayed home and video-taped as the water flowed into the bucket in the dishwasher's drain cycle. David came out a few days later. He stated that he took time out from a bigger job far away from my house to come fix the problem once and for all. He was very apologetic. No problems after the third visit.