Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Fast Fix Window Repair and Installation

Windows

Reviews

1.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-3 of 3 reviews

Katarina O.
07/2018
1.0
replacement windows
  + -1 more
I was going to skip reviewing this company but I just got a text at 11:58 pm from this company basically cursing me out with expletives. Here's what happened with them: I basically just got burned by this company. After paying a deposit and being promised my window could be repaired in a week(well in time for the closing of my home) they basically became non responsive after the install date passed. They routinely ignored my calls , put me on hold until the line hung up, claimed an install was going to happen only to eventually claim the window had been broken days earlier. Finally after a last big promise to follow up with me within an hour - they never called back. When I called, my calls were repeatedly pushed directly to voicemail. When I asked someone to call for me from a different number - they picked up. I cut my losses , filed a dispute and moved on. Ironically they finally called immediately after I filed a dispute. They tried to claim that they actually had 30 days to deliver and that my window was somehow ready. I never signed anything agreeing to an installation within 30 days. The owner then claimed that he would file a complaint against me for disputing the non delivered service. And I quote - the owner actually told me " So you filed a dispute? That's stupid - now you won't have a window". I only went with this company because they claimed to be able to do things quickly. They are not quick, not professional, and ultimately not the kind of company that actually delivers. I'll also add - just google their BBB reviews. I wish I had because other people have posted very similar scenarios. Beware of this company! Final Note: the total cost would have been maybe 350 $ or so but we paid $150 up front and that was the amount we ended up disputing.
Description of Work: Replacement of a second floor window

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Ronald P.
02/2018
1.0
replacement windows
  + -1 more
They took out broken parts and good parts from existing windows and assured me they could locate the correct replacement parts. Long story but the short version is they lost the parts to my windows and stop returning my phone calls or text messages requesting their help returning my stuff! I would not recommend this firm to anyone!
Description of Work: Replace spiral balance shoes in numerous windows

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Dana R.
12/2017
1.0
replacement windows
  + -1 more
Horrible. I would not recommend them to ANYONE.
Description of Work: I called on Friday to make an appointment for and estimate on a window I needed replaced. The tech was supposed to come to my home on Saturday between 8am and 12 noon. No one showed up. I called at 12:22pm to ask if anyone was coming and the guy who answered the phone told me he would call the tech and that he didn't know why the tech hadn't called me already. He stated that he would call me right back. TWO HOURS LATER I still had not received a call back. I called again and my call was ignored (set to voicemail) I called once more 2 minutes later from my sons phone (different number) and the same guy from before answered. I asked why they didn't just tell No one was coming and he hung up on me. I wasted my entire day waiting on them and they knew they were not coming. Very unprofessional!!!

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    Roswell, GA 30076


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows

    FAQ

    Fast Fix Window Repair and Installation is currently rated 1 overall out of 5.
    No, Fast Fix Window Repair and Installation does not offer free project estimates.
    No, Fast Fix Window Repair and Installation does not offer eco-friendly accreditations.
    No, Fast Fix Window Repair and Installation does not offer a senior discount.
    No, Fast Fix Window Repair and Installation does not offer emergency services.
    No, Fast Fix Window Repair and Installation does not offer warranties.

    Contact information

    Roswell, GA 30076