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Arrow Exterminators Roswell - 387505

Pest Control, Finished Carpentry and Woodworking, Animal Removal,

About us

Family owned. Additional DBA - Arrow Exterminators. Additional contact name - Cindy Mannes. Additional e-mail - cmannes@arrowexterminators.com. Additional phone - (800) 354-9540. STEPS® Total Protection System from Arrow Exterminators. Full service pest, termite, mosquito and fire ant protection for your home. Roswell pest & termite control you can feel good about. Call for free evaluation.

Business highlights

61 years of trusted experience

Services we offer

Pest, termite protection, mosquito, fire ant & wildlife control.


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.953 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
9%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 53 reviews

LARRY S.
06/2017
5.0
pest control
  + -1 more
The price is fair and comparable. I've been using them for 30 years.
Description of Work: We used them for pest control/exterminating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Arrow Exterminators Roswell - 387505
Thank you for the A rating! We always enjoy hearing positive feedback from happy customers like yourself. Thank you for your business!

Marti J.
07/2015
5.0
pest control
  + -1 more
They do a good job. They come once a year. We have our termite bond with them. Here in the South, we have a problem with termites so all of our house would have to be termite bonded. They guarantee that your house would not be infected with any termites and they would repair any damage. I’ve had this contract with them for over 30 years. There is nothing I dislike about their service. They’ve been very good about suggesting things to do like to help keep the termites away from the house. They upgrade the service. They sometimes make the service better and sometimes it’s saving me money too. They’ve been good.
Description of Work: We have an annual treatment with Arrow Exterminators in Roswell. They did an annual termite treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Arrow Exterminators Roswell - 387505
Thank you so much for taking the time to post a positive review of our services. We always enjoy hearing positive feedback from happy customers like yourself. Should you need to contact me for any reason, please call me directly at 770-645-9402. Thank you for your business! Gary Strumlauf Service Center Manager Roswell Service Center

Amy M.
12/2014
5.0
pest control
  + -1 more
Fast response and accessibility.
Description of Work: We use arrow for our termite bond as well as quarterly pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Arrow Exterminators Roswell - 387505
At Arrow, your 100% satisfaction is our primary goal, and we really enjoy hearing positive feedback from happy customers like yourself. Thank you for your business and please feel free to reach out to me personally at 770-751-0118 or via email at rgordy@arrowext.com should you ever have any concerns. Thanks and have a great day! Randy Gordy, Service Center Manager North Point Service Center

Erica S.
09/2013
5.0
pest control
  + -1 more
We use them for indoor home pest control and for the mosquitoes out in the yard. I had no concerns, they were extremely prompt, the guys are always very professional, courteous and they're in uniform. They always call us saying that they are the pest control, our scheduling and all that stuff.
Description of Work: We used Arrow Exterminators Roswell for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul L.
10/2012
5.0
pest control, animal removal
  + 0 more
Overall they did a great job - I researched several firms and thought Arrow had the best prices
Description of Work: I use Arrow for termite control, mosquito control, and when I first bought my house to remove a couple of rats that had broken into the attic. Arrow did a great job trapping and removing the rats, patched the entry points, and checked to make sure there were no additional problems for weeks afterward.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Jason R.
07/2012
5.0
pest control
  + -1 more
Everything was fine; they took care of the problem.
Description of Work: I used Arrow Exterminators for termite control. They did only outside the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Rene W.
06/2012
5.0
pest control
  + -1 more
Mike is very thorough - he's polite and professional.
Description of Work: My service guy, Mike Kenney, is the best. He does my regular pest control and my misquito treatment. I am not sure I'd be as pleased with the company if not for him. The fellow who came out before him was not as professional and thorough.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Joan A.
05/2012
5.0
pest control
  + -1 more
I have been using them for 30 years. They're just great. I think they are personable and get the job done. They will come out whenever I need them and I'm very satisfied. I will continue to use their services.
Description of Work: They come out and do my termite and bug control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tawna T.
04/2012
5.0
pest control
  + -1 more
I think they've been good. They're definitely effective.
Description of Work: The company comes out quarterly for pest control and we have a termite bond with them. The $58.00 is for the quarterly service, and the termite bond is a little over $300.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$58

STEPHEN E.
04/2012
5.0
pest control
  + -1 more
This is a very conscientious service.
Description of Work: We have a yearly contract with them, with an exclusion. They're doing maintenance on the exclusion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DEBORAH K.
04/2012
5.0
pest control
  + -1 more
I’ve used them since we moved in our home in 1995. Everything has been good!
Description of Work: They provide pest control services. We also use them for termites.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurie M.
11/2011
5.0
pest control
  + -1 more
We just moved in to our new house and found that we had a few "guests" staying there with us. We discovered roaches, palmetto bugs, silver fish, spiders, etc... ugh! I called Arrow and they were able to set an appointment up within a few days. Marshall came out and inspected the house and provided an overall treatment plan. Within a couple of weeks, all bugs had disappeared and we haven't had any problems since. I have a dog and two children and Marshall was very sensitive to my concerns about using pesticides in the house. He answered all of my questions and I was impressed enough to sign up for quarterly service.
Description of Work: General pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$256.5

Mary Anne W.
08/2011
5.0
pest control
  + -1 more
This was our quarterly pest control service inside and out for a 7,000 square foot house and heavily wooded yard.
Description of Work: We have been using Arrow Roswell for almost ten years. We had requested our initial technician, Steve, who is incredibly awesome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Donna E.
09/2010
5.0
pest control
  + -1 more
They were good. They were nice and straightforward. They were on time. Their treatment has definitely been effective. I would use them again in the future if I needed to.
Description of Work: Arrow Exterminating came out about a month ago and put in termite dust.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Susan F.
09/2010
5.0
pest control
  + -1 more
Jesse, our serviceman, is very personable and thorough. He is always on time and respectful of my property. They are reasonable and they do a good job. We never have any bugs.
Description of Work: They take care of our pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

James A.
12/2009
5.0
pest control
  + -1 more
It shows that they are vested in making sure there is no pest in the house. They were understanding that we were in the new house and the landscaping work was going on so they didn?t nickel and dime with it at all. They came out and replaced the bay traps and put them at the new locations depending on how the landscaping was done and did not complaint whatsoever. We had them in our last house and we have them in our new house. Both their sales side and the maintenance side are top notch. Their sales side includes working with you through the quote and initiation process. Their maintenance side includes checking the traps every month and working with you to understand your pest needs. They are hurt because of their price but they are way ahead of their competitors when it comes to quality, punctuality and professionalism. We got rid of the other pest control company in the new house and brought arrow in. That?s how loyal we are to them. We have seen them across multiple divisions.
Description of Work: I had my yard landscaped by a landscaping company who damaged 15 bay traps so Arrow Exterminating Inc came out today and replaced all the 15 bay traps for no service fee.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Suzanne L.
10/2009
5.0
woodworking
  + -1 more
They came out promptly to give an estimate and took measurements to get accuracy on the materials. They repainted everything and did extensive repairs and somewhat more than the original estimate at no extra charge. Very sound construction, eautifully done. They cleaned up completely and they were very professional.
Description of Work: We had rotting wood in the chimney area and they repaired the whole chimney. They replaced the soffits and remolded things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$595

Nancy O.
08/2009
5.0
pest control
  + -1 more
They did the typical pest control routine. They did the outside and inside of the house. They did and excellent job. I have a yearly contract with them.
Description of Work: Arrow Exterminators handle the pest control in our house. They were here this morning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SARAH B.
03/2009
5.0
pest control
  + -1 more
They seem friendly. They seem expensive. The mosquito treatments are about $70, but I am told they are effective. You cancel anytime, so I'm not locked into a contract. I will continue to use them.
Description of Work: We signed up for quarterly pest control around the house, summer treatments for fire ants and a monthly spray to keep mosquito's out of our yard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

ANDY H.
12/2008
4.0
pest control
  + -1 more
We had used this company with good results in the past. I like that they are visible in the neighborhood. We have not been alerted of any termite activity in the past 6 months.
Description of Work: We have this company use the Centricon system to keep termites from our home.

Rating CategoryRating out of 5
quality
4.0
value
4.0

Yes, I recommend this pro

Steve Person S.
09/2008
5.0
pest control
  + -1 more
I like that they warranty their work. We did see a few bugs after they treated our house, so we gave them a call. Without any questions they came out to spot treat again without charge.
Description of Work: I had them take over a termite center and treat my home every three months just for regular pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Karen C.
03/2008
4.0
pest control
  + -1 more
They've done what they are supposed to do. Their customer response is pretty good and they're good about getting back to you if you contact them. They have the same technician come out to do the pest control every time. We will continue to use them for future service. The approximate cost listed is for every visit; this does not include any termite service that they do.
Description of Work: We use them for inside and outside pest control. We have a contract with them to come out four times a year and they'll come out in between visits if we see any pests.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Peter W.
09/2007
5.0
pest control
  + -1 more
Their job is very well done. They do their job quickly. The bugs seem to show up one or two days before they are due to come and spray the house. They are very professional and courteous and I feel that they are very good at their job.
Description of Work: I have a service agreement with them where every three months they treat the inside and outside of my 1400 square foot home for spiders, ants and other general bugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Mark F.
09/2007
5.0
pest control
  + -1 more
I really like their service. I thought they did just fine last time they were out. I really like their products and they are always very courteous. I have always paid them a reasonable price each time they come out. I am happy with them.
Description of Work: I had my home treated for general pests inside and out by Arrow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GARLAND S.
09/2007
5.0
pest control
  + -1 more
I have had only positive experience with them. The same guy comes regularly. I like him because he already knows my routine and when I'm home, he always calls the night before to let me know he is coming. He does a good job as well. The price is only for the pest control service, because I can't remember how much I pay for the termite protection.
Description of Work: They come every month and spray the inside and outside of my 3800 square foot house for many kinds of bugs. They come to check the termite protection I have installed around the house once a month too. They do a full inspection once a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60
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Contact information


Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Finished Carpentry and Woodworking,
Animal Removal,
Insulation,
Handyman Services

FAQ

Arrow Exterminators Roswell - 387505 is currently rated 4.9 overall out of 5.
Arrow Exterminators Roswell - 387505 accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Arrow Exterminators Roswell - 387505 does not offer free project estimates.
No, Arrow Exterminators Roswell - 387505 does not offer eco-friendly accreditations.
No, Arrow Exterminators Roswell - 387505 does not offer a senior discount.
No, Arrow Exterminators Roswell - 387505 does not offer emergency services.
No, Arrow Exterminators Roswell - 387505 does not offer warranties.
Arrow Exterminators Roswell - 387505 offers the following services: Pest, termite protection, mosquito, fire ant & wildlife control.

Contact information