Animals B Gone

Santiago was our service man. He came out and assessed our problem. We had openings in our house which let in flying squirrels. He found all the openings, sealed them off, came back once to check to see if there were any in the traps set. He was also to come one last time but he didn't come that last time. We were also given a lifetime guarantee.

These guys are GREAT! We had rats in our basement and attic and needed them gone. Sean came out and crawled around the attic and basement, took measurements and then showed me all of the probable areas where rats could gain entry to the house. He discussed the plan he had and the timeline to do it and promised to get a quote within a day. The quote seemed reasonable enough and the crew came out within a couple of days to seal everything up. Ken and the guys worked all day to seal up everything- all along the roof line, the sills, and all of the places around the foundation where they had been digging. They set traps in the attic and basement before leaving. After a couple of days they came back to check on the traps and continued to do so for nearly 2 weeks. There was not a single snag and I really haven't had an experience with any service lately that was as professional as they were. A really good company to do business with and they solved the problem we had.

I was extremely impressed with Ken and his colleagues' work at my house. Even before I asked Ken to come out, he was the only one of any of the other companies graded A that actually answered his phone on my first try. He then talked to me about the potential problem for close to an hour. When he came out, his inspection was extremely thorough and he gave me a detailed report and explanation of what he wanted to do. He and his colleagues came exactly when they were due, worked hard until they were finished and were extremely professional during the entire process. All needed work was done in a timely and careful manner and Ken also did a few extra repairs (at no cost to me) that could lead to other issues in the future. The work done looks great. I have not heard an animal in my attic since the work was done and am convinced that my roof is now well sealed and protected. It is a quite rare to find someone who does what he/she says and does it well. I recommend Ken and his company highly and would use again.

Ken was knowledgeable, responsive and very professional. I am very satisfied with the work that was done and confident that my problem has been permanently solved.

Noticed squirrel activity on my roof. Contacted Animals B Gone and another company for an assessment. Many factors tipped the scale to Animals B Gone: 1) their assessment was more thorough. I even climbed up their ladder so I could be shown potential trouble spots. Written followup with pictures identified what needed to be fixed. .2) they provided a better game plan that was communicated more clearly. I understood what they were planning to do and why. 3) their price was competitive and the offer to discount for cash payment saved money. 4) their initial evaluation was free. The other company charged a fee for the initial evaluation. 5) their lifetime warranty is transferable with NO yearly maintenace fee. The crew arrived on-time and sealed the roofline in addition to reinforcing all vents, soffits and fascia. Excellent cleanup as well.

They came out within two hours of our initial call. They assessed what needed to be done and quoted a price. They came promptly to do the work, and were very professional and thorough. They sealed the holes the critters were using to get in the house, but left a tunnel for them to get out in case there were still any inside. They set traps to catch any that might remain and came back twice to check the traps. After the third check with nothing in the traps, they sealed the tunnel and rechecked the outside of the house. We were very pleased with their work and attention to detail. They gave a lifetime warranty which will go with the house should we ever sell it. They also gave us a discount for mentioning we found them on Angie's List. We would definitely recommend them to anyone having a problem with any critters in the house.

They did an excellent job on relatively short notice! They showed up at the time promised and were able to complete the necessary repairs and setting of traps in one day. After they were done, they walked me around the house and pointed out where work was done, that is to say areas missed by several previous contractors hired to do exclusions. The work they did was also well documented in their report. I was highly impressed by their professionalism and attention to detail and so far we haven't heard any activity in our attic. Highly recommend!

Sean came out and evaluated the problem, gave estimate of cost to fix problem. He was very professional and prompt. Him and his crew came when they said they would and completed what needed to be done the first day and came back later in week to finish off after waiting to be sure there were no animals in attic and sealed up trap door. Very professional and helpful. He also gave me tips on things around house that needed attention.

Sean and their crew are very detailed oriented and thorough. They were there to do wildlife exclusion and they did a great job. At the same time they pointed out problems with the gutters and fixed them for us. We have complete confidence in their work since they are so detailed oriented they pointed out problems that they were not responsible for and brought it to our attention. These problems could have caused more problems in the future. They are very responsive to getting back to you and made working with them wonderful. I am an Engineer and extremely detailed oriented and when they left the job I had complete confidence in their work.

They proofed the house so that the rodents could not get in. Very thorough. Low bid but warranty was the clincher. Only downside, they did leave wire mesh on the lawn. Would recommend to others.

We made an appointment to have them come out the next day. The deer was consumed by vultures before they arrived. I was able to cancel before they came out but I will definitely use them in the future. They are very friendly and quick to respond.

. They also guaranteed to seal all possible openings to the property to keep vermin out. I'm pleased so far. They were very courteous and professional in the delivery of service. I would use them again

First of all, let me start by saying that I am an interior designer, and I am VERY picky when it comes to contractors. I would NEVER refer someone to a client that I haven't first used myself. With that being said...This is one of the most amazing companies that I have ever worked with. Ken Boone is the owner and he truly has a work ethic like no one that I have seen in a long time. I honestly don't think that the man sleeps! We built our home over 20 years ago, and prior to hiring Ken we have had roof rat issues on several other occasions. Although we are in the City of Roswell, we are on 3 acres of land and unfortunately it comes with the territory. We have a cape cod style home with dormers, and we have these little attic areas off the dormers that are somewhat finished off (with plywood) that we use for storage. There is NOTHING worse as a woman....going into one of those areas to get something, and have something scurry across your path! Before Angie's List was born, I hired another company (with the bright yellow trucks), and they charged me $1500 to "seal" my home. I never saw them again. It wasn't 4 months after they completed their work, and I had critters coming in. I called them and called them, and they never stood behind anything that they did. Not to mention, at the time, their "headquarters" were literally around the corner from where I lived. (they could have walked here) But they took my money, and that was the end. So, when I hired Animals B Gone, I was a bit gun-shy....but I had the glowing reviews on Angie's List to back them up. However, when I met Ken I immediately knew that I had called the right company. He came out on a Saturday, and spend a tremendous amount of time going over my home(s) with a fine tooth comb. He even discovered that there was an area that is tucked in a valley in my roof that didn't have a soffit.....EVER!! He said that it was a REALLY difficult place to get to, and it was never put in, and that it was a perfect entrance point for anything wanting to get inside. He had taken a picture of it on his cell, and sure enough....I might as well been sending out engraved invitations for any critter looking for nice warm place to stay!!...and the other company never said a word about it, but "sealed" up my house and took my money. Ken also said that he could replace my chimney shroud, etc on my main chimney that had been hit from a tree in the tornado in June. He also noticed that all my chimney shrouds/ caps (I have 3 total) were short and allowing water to get between them and the siding, and he said that he could take care of all of them, and seal them up. SOLD! I hired him to do it all. He and his crew arrived, and they worked all day, until long after dark, and then returned the following day to complete the job. I have never been as impressed with a company like I am this one. The work they did was stellar! I was particularly impressed with their depth of knowledge and expertise repairing my chimney caps and flues. I don't think I could have hired anyone that would have performed a higher quality job. I had gotten bids from several other companies for the chimneys and Ken's bid blew them all away. Not to mention the other companies had insisted that I needed to replace all 3 chimney caps and shrouds, when Ken capped the other two to prevent water from coming in, and saved me a ton of money. I cannot say enough about how pleased I am with the job that they did. His crew was polite, kind and respectful. I have called Ken about a couple of other issues (regarding him doing additional work for me), and he always gets right back to me. He may not always answer the phone, because I know that he is likely on someone's roof; but he always shoots me a text or calls me right back. If you are looking for exclusion work, gutters, chimney work....rest assured Ken will take care of you like he was taking care of his own home.

They did an excellent job throughout the process and were more than 40% cheaper than other contractors that we quoted. Ken also came back to clean up our attic as part of the service and did a great job with that as well.

Sean conducted the inspection. He was on time and very professional. The proposal included very detailed pictures and reasons for repairs. Sean did a walk around to explain the areas that needed the most attention. Sean and his crew were efficient and did a good job. One of the repair was not completed properly and Sean and his crew came back to fix it, no questions asked. Sean did the same work at our previous house and we were extremely satisfied as well. Highly recommend.

"Follow up" has been the main issue with Animals B Gone. Upon initially contacting the company we set a date and time for them to come out and provide an estimate. This went well and because I liked what I heard I decided to hire them to perform the work without seeking further estimates. And then I waited to hear back. And I waited. Ten days later I contacted them to find out what was going on. After receiving an explanation I decided to hire them to do the work, and a date for the work was agreed upon. The crew worked on my house all day, performing the work previously agreed upon, and I paid via check. At time of payment we agreed that they would come back three days later to check the traps, as well as sending me a receipt for my payment via email. It's been nine days and neither of these have occurred. I'm tired of waiting for them to get back to me. I've not gone to the attic to check the traps, and thankfully I also not heard any of the activity that I heard constantly prior to the work being performed.

We joined Angie's List just to make sure we were hiring the best company for this (disgusting) problem. Animals B Gone looked like the winner even before we called them. They returned our call immediately, visited that day, clearly explained the problem and solution and provided the quote while on site. We typically don't hire on the spot with only one quote, but rats and squirrels in your attic is not something you want to wait to address, so, since Animals B Gone/Dave was so professional, had a strong track record, gave us generous discounts and they provide a lifetime guarantee, we felt very comfortable hiring them. They booked us for 2 days later, showed up on time, worked hard all day, cleaned up thoroughly and we didn't hear another scratch again! They returned twice over the next week to inspect the pre-cautionary traps set in the attic...didn't catch a thing because those critters could not get into our house anymore! The "exit tunnels" were removed and final seals were installed, about a 20 minute process. For such an awful problem, Animals B Gone certainly made the solution as painless as possible. We highly recommend Dave and this company.

I called the company and my first appointment with David had to be postponed due to a truck breakdown. David and his workers came the next day and went through the attic and checked the roof line to ensure that we were dealing with squirrels. We scheduled a later appointment for David and his crew to come out to do the work. On this visit, all of the work was outside, so I didn't need to be here for most of the day. When I returned home from work, they were almost done. David walked me through all that had been done and we made an appointment for a follow up to remove the tunnels. I was impressed with how well they cleaned up and removed all debris. They will return this week for the vacuuming and disinfectant in the attic and I shouldn't have to worry about squirrels again. I now have a lifetime guarantee that if any squirrels return to my attic, they will come out and fix the problem and make any repairs. I have been very happy with the service and David was great to work with! While this wasn't an inexpensive endeavor, I feel that after off and on problems with squirrels in the attic over the years, it was worth it to get experts to tackle the situation.

This is one of the best companies I have ever hired. They come to the door with their shoes off asking to look in the attic for the possible animals. While we are up in the attic they are more concerned about my safety than anything else while I was showing them where the animals were. They then did a complete roof inspection despite it raining outside. The communication was amazing, they show up on time and the work was not only well done but they clean up everything. They provided a discount for being a repeat customer. You cannot go wrong hiring these guys.

I waited this long to leave a review to see if any animals had returned or managed to get back in. They have not. Over all this was one of the best experiences we have ever had with any type of home service provider. The sales person showed up on time, was very thorough and took his time inspecting the attic and around the house. All communication was quick and clear. After explaining the different issues we would run into with different animals, rats, squirrels, flying squirrels, etc..., he was sure we had flying squirrels. The following Sunday, yes Sunday, a crew of 6-8 showed up and went to work filling up any and all possible entry ways into our home. They installed galvanized steel, caulk, and steel mesh in virtually every hole and crack larger than 1'. Even the gutters were cleaned! They installed a 1 way door into the "front door" where the little varmints' were coming and going through. This allowed them to leave to get water and food, but re-entry was impossible. So far, no return animals. We have seen 3 other neighbors have similar problems and call other companies to perform the same service only to have them come back when new families of animals moved in. After it was determined the flying squirrels had gone, 2-3 weeks later, Animals Be Gone came back and thoroughly inspected the attic and sprayed for level 1 decontamination. GREAT JOB!!!! We recommended them to my brother-in-law and hew was extremely impressed and they completely removed and a family of grey squirrels form his attic and walls. Call these folks-they will do a great job!!

First, some background. When I moved into this house in 2009, I noticed some set mouse traps in the attic. Since they had been up there before I bought the house, and hadn't caught any mice, I sprung them and brought them down. About a year or so later, I had a mouse die and stink inside a wall. I cut a hole in the wall and removed the dead mouse, and five or six old mouse skeletons that were in there with it. I went up into the attic and found a hole in the header that looked like it had been drilled to run a wire, but had not been used. I plugged this hole up and set some traps back up there. After several weeks of not catching anything, I took them back down. Also, I had frequent scorpions in the house, sometimes several per day, and often these would show up in the light fixtures. They would also turn up in the toilets, presumably by falling from the bathroom vents which are directly over the toilets. In May 2013, I had something else (presumably, a mouse, I never found it) die and stink somewhere in the wall or attic of the master bathroom. However, I did find mouse droppings in the attic. At this point I called Animals-B-Gone, since it was obvious that mice were an ongoing problem in the attic. Mr. Boone came out exactly on time, and inspected my house and found quite a few things that were either absent or not installed correctly, that were supposed to keep critters out. I set up an appointment to get these items fixed. He and his crew arrived right on time in the morning, and got to work, installing flashing around the edge of the roof and caulking gaps and voids. This included around the trim and windows. While installing the flashing, they cleaned and corrected the installation of the gutters. (These had been improperly installed by the builder, so that water had to run uphill to reach the downspouts. This resulted in standing water, which gave mosquitoes a place to breed, and excessive weight during downpours causing the gutters to pull away from the eaves, leaking water over both the front and back edges of the gutters. Besides mosquitoes, the standing water is also attractive to various animals like mice, squirrels and insects.) The Animals-B-Gone crew replaced the nails with screws, and sloped the gutters correctly. They also corrected an area of ground near my foundation that was sloped toward the house, that could cause a buildup of water against the foundation. The gutter above this area was one of the ones that had been overflowing in heavy rain. (They actually mixed up some concrete to make a splash block to direct the water away from the house.) The gutters now work very well, and we have had some very heavy rain since this work was completed. The day after this work was completed, I left on vacation for a week. When I returned, I found evidence of mice in the house (droppings, and gnawed items.) Mr. Boone said this might happen as the mice eat up any food they had stored in the attic and get desperate. I set out the traps in the kitchen and the attic. The next day, I saw a small mouse crawling around in my den, which I killed, and the following day, I found a dead mouse by my file cabinet. Since then, I have not seen any more evidence of mice, nor have I trapped any. They appear to be gone. I have also only seen one scorpion, and that was the day I got back from vacation (it was dead in the toilet) and fewer spiders and other critters since Animals-B-Gone sealed up my house. In summary, they installed flashing and sealed up my house to prevent animals from getting in. They fixed some problems with my gutters and drainage, that had been making my house more attractive to various critters. They also cleaned the gutters, both inside and out (they look nearly new). Although this work was mainly to keep rodents out, I am seeing fewer other pests as well. This company will go the extra mile to keep the critters out of your home. I am very pleased with their work and the results, and can highly recommend them.

They were excellent. The general manager came out and personally supervised the entire job. I would recommend them to others.

We were pleased with their work and they also guarantee their work which can be passed on if I sell the house. My wife and I have never spent that kind of money and been so happy. When they were done our confidence level was so high, they've followed up multiple times via phone, email and home visits to verify their work. The whole project took about 9 days to ensure that they were getting rid of the rodents and they never asked for a dime or deposit until the project was done.

Excellent explanation of the problems and suggestions of solutions.

They did a number of things for us and they were great. They have been here several times and have done a fabulous job. We were happy to check them on Angie's List and they very much wanted to make sure that they are doing good work to keep up their reputation on Angie's List. It is hard to compare prices but we just know the amount of time it would take and the amount of work that it would be because we have enough experience with work around our house that we felt like it was a fair price.