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HOME DEPOT

Appliance Sales and Installation, Hardware & Home Improvement Stores, Windows,

Reviews

4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
20%
3
0%
2
40%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.5
professionalism
4.7
responsiveness
3.7
punctuality
4.1
Showing 1-5 of 5 reviews

John H.
08/2015
5.0
home improvement stores
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1.97

Steve D.
03/2015
5.0
carpet installation
  + -1 more
It's fine. They were very professional. My wife told me to use them. The pricing was fine. It was okay. It wasn't anything special but it's fine.
Description of Work: We had some carpet installation that was done by Home Depot.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Joanna L.
06/2014
2.0
appliance sales
  + -1 more
When choosing my trees on a weekday that was not busy, I had no assistance. I was In the tree section for over thirty minutes choosing, dragging, and loading seven 5 ft. evergreens. I asked for help but the lady who finally came to help me was in her sixties and argued about whether they would fit into my suburban ( this was a useless argument since I have put many large gardening items in my suburban).
Description of Work: Provided little assistance in choosing seven large evergreen trees.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$200

Timothy J.
02/2012
4.0
appliance repair, appliance sales
  + 0 more
The was a bit disappointed in the service quality. I would however, purchase other appliances at Home Depot. I learned if you put too much food in your freezer, the food will thaw out.
Description of Work: I recently purchased an upright freezer at Home Depot because my existing freezer was broken.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$714

Charles H.
12/2008
2.0
replacement windows
  + -1 more
After the initial estimate, another person (per the standard installation process) came to verify the measurements. Five weeks later, I am told part of the window sections, as specified, are outside the limits of what they can manufacture. The project manager scheduled a time to meet him at my house at 9:30. I told him exactly 9:30, as I had other commitments. I waited for a reasonable period of time and left before he came. He was still able to remeasure and he now indicates an additional $600 (for the same size). I am considering canceling the contract. Home Depot has a website for customers to follow the progress of the job. It unfortunately shows me at step 4, a pre-installation visit; step 3, the call to arrange the visit never happened. We are really at step 2, paperwork review. At this rate, it feels like it will take six months to complete! I am waiting for a call back from my local Home Depot manager to see if they can convince me to continue. I am also going to get additional quotes from other vendors. I tried this once before about a year earlier and unfortunately, only Home Depot showed to give me a quote.
Description of Work: I had Home Depot quote me replacement custom windows for a large set of windows in the front of the house. These consist of multiple panes, tall and with three arches on top. The initial quote was about $4700.

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
2.0


    Contact information

    103 HICKS DR SE, Rome, GA 30161

    www.homedepot.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Hardware & Home Improvement Stores,
    Windows,
    Carpet Sales and Installation,
    Appliance Repair

    FAQ

    HOME DEPOT is currently rated 4.2 overall out of 5.
    No, HOME DEPOT does not offer free project estimates.
    No, HOME DEPOT does not offer eco-friendly accreditations.
    No, HOME DEPOT does not offer a senior discount.
    No, HOME DEPOT does not offer emergency services.
    No, HOME DEPOT does not offer warranties.

    Contact information

    103 HICKS DR SE, Rome, GA 30161

    www.homedepot.com