Critter Patrol

Did as expected and returned once to support their guarantee.

Took over 2 months is not longer for them to actually find the spot where they came in. Critter Patrol would come back and say they didn't see anything. One night my wife tried to turn the kitchen light would not go on. We had someone look in our attic to fix the light and he found that the squirrels had been scratching at the wire and exposed the wires in our attic. We had to have the kitchen light re-wired and ceiling fixed. A few weeks earlier Critter Patrol found the entrance where the squirrels were coming in and there were 3 in the trap by the time they arrived to empty the trap.

Great. Showed up at the appointed times each trip. Got rid of the existing problem pests. Added prevention barriers. Told us things we could check to prevent the problem from reoccurring.

I used their services in 2009, but the survey does not go back that far.

kept out bats and caught field mice

I selected Critter Patrol several years ago to remove flying squirrels from my attic and completely seal the attic. I have called them for various reasons over the years for various reasons. It is sometimes difficult scheduling a service call, but they have always showed up on time and inspected/repaired any areas that need attention. Warranty can be transferred also.

Removed squirrels from our attic, closed all of the places where they were entering and reviewed things we should do to prevent this from happening again. Job was done is a professional matter and I am very satisfied with the results.

They came back in a year when we were worried the problem had reoccurred. Lucky there was no issue.

This last time once they finally came, they said they would check to see where they might be getting in and set traps. They did set many traps throughout the attic and basement for the rodents but they did not come back to check for 9 days, only after we called. During that time we had to personally find the traps and remove 6 dead rats ourselves, as the dead animals were smelling up the house. When they did come back they said they did not find anymore. The next day we found another one to remove and then a week after we found another one. So obviously they have not sealed up the house completely as this latest infestation has been going on for almost 3 weeks. This is so frustrating and completely unacceptable. We have contacted them as asked to speak to management (again had to leave a voicemail. We received a message back saying the owner was out of town and would call us back in 3 days.

They were great!!!! They did such a wonderful job that we haven't had to use them again. My husband enjoy the gentleman that came out and he even showed my husband the "nest" with his fancy night vision camera.

Prompt, professional and courteous.

They were very honest, always on time, and always called me before they arrived. They were excellent.

They took too long and it quite a few months passed before they could resolve the issue. During that time, they couldn’t figure out how the squirrels were getting in and out of the attic, and the squirrels managed to chew through some wiring.

The work turned out very well. They do exactly what they say the will and offer a lifetime guarantee.

They were great. They were on time and professional. They also took the squirrels up north to release them and offered a lifetime guarantee on their service.

They did excellent work and offered a lifetime guarantee for the service. They were also very professional and conscientious about not making a mess inside the house.

The worked turned out fine. They put up some traps and had me call them a week later when the traps were full. They also came back once after I had some roof work done and the squirrels got in again. They didn’t charge me for that visit and I have had no problems since then.

They were on time, started working immediately, and all the technicians who came out were very professional.

I was very unhappy. In the process of getting the rats out, they put a hole in my attic and never fixed it. I tried to have them come out for it but I had a difficult time reaching them. I ended up spending hundreds of dollars to have someone else fix it.

Everything worked out fine. The only thing I didn’t like was that the repairs were a little crude.

They did not follow the correct procedure to my knowledge to get rid of the bees. I had close to 30 holes and they went up on a ladder to put some filling in the hole and covered the holes with spray paint. They were supposed to remove the eggs or do something that would kill the eggs and they did not. In 2 or 3 days we had more holes reappear. I called and the owner or manager that answered the phone was extremely defensive. I would never recommend them to anyone or use them again.

The work turned out very well. They were courteous, answered quickly, and I had no problems with them. They were also willing to come back out if necessary and offered a lifetime warranty.

Knowledgeable and prompt. They came out and assessed problem with rats. I have been happy with all their work to date. They sealed the perimeter of our home and set traps. They come back in a timely matter to retrieve dead rats in the traps. When all are gone, they will clean areas and treat for furmones or any odor left behind that may attract more varmints. And, lifetime guarantee. So their work is not completed yet but so far they have provided nothing but quality professional service!

They are not quite done yet. They have to come out after a certain time and make sure the seals worked. They will then finish the clean up. We did check other agencies and their price was comparable. They came in as not the lowest price but for the overall work and ever thing I thought it was best.

Upon further inspection, the additional nests appeared to be vacant--possibly why they went unnoticed--and another appointment did not seem necessary. The office staff and technician/owner were very nice and easy to work with. And...the actual charge was less than the quote! I had a good experience and would definitely use them again.