FINESSE CARPET & TILE CLEANING

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

We specialize in Ceramic Tile and grout Cleaning; we do not do Tile Installation. ADDITIONAL CONTACT: BRAD FENSTERMAKER; Family onwed & operated; Accept Cash, Checks, Visa, Mastercard, Discover, American Express, & PayPal; payment due upon completion of work.

Business highlights

21 years of trusted experience
Family Owned & Operated

Services we offer

CARPET CLEANING, AREA RUG CLEANING, UPHOLSTERY CLEANING, TILE & GROUT CLEANING AND SEALING, CARPET-AREA RUG-UPHOLSTERY PROTECTION.

Services we don't offer

Hardwood Floor Cleaning, Wall Tile Cleaning, Tile Installs

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.0135 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 76-100 of 135 reviews

Robert P.
09/2013
5.0
carpet cleaners
  + -1 more
Brad arrived on time. Set up with provisions to protect corners, stairs, and hard wood floors. Cleaned carefully, solicited our comments and made corrections on the go. He cleaned up quickly and thoroughly when done. We have had carpets cleaned many times over the years and Brad one of the best if not the best. I recommend Finesses.
Description of Work: Cleaned a 14' x20' nylon rug, a carpeted bed room, and a 11' x 15' wool oriental rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Response from FINESSE CARPET & TILE CLEANING
Thank you for taking the time to fill out and giving Finesse Carpet & Tile Cleaning a Grade A review! We appreciate your kind words about our business. We strive for customer satisfaction and it's good to know that our efforts do not go unnoticed. We thank you for your business and look forward to working for you again in the future!

Richard H.
08/2013
5.0
carpet cleaners
  + -1 more
Communicated well regarding arrive. Very professional, not pushy. Performed work as requested. Brad was very friendly yet professional. He told us to let him know if there were any problems and he would take care of them.
Description of Work: Cleaned 2 bedrooms, den and hall, stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from FINESSE CARPET & TILE CLEANING
Thank you for the Grade A review for Finesse Carpet & Tile Cleaning on Angie's List. We appreciate you taking the time to fill out a review and thank you for your business. We look forward to working for you again in the future.

Scott A.
08/2013
5.0
carpet cleaners
  + -1 more
Brad did an excellent job... conscientious, hard working, good equipment! I have used Finesse twice in the last couple of years... couldn't ask for a better job at a reasonable price!
Description of Work: Cleaned pile and loop carpets, 5 good size rooms, upstairs and down!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from FINESSE CARPET & TILE CLEANING
Thank you for your Grade A review and your kind words for Finesse Carpet & Tile Cleaning. We appreciate loyal customers like you as well! We look forward to working for you again soon!

Richard W.
07/2013
5.0
carpet cleaners
  + -1 more
Best company of all the trades that has come to my house to do a job!!
Description of Work: steamed cleaned the living room which I didn't think would come clean. Then they did the dining room they cleaned the master bedroom, the stairs and upstairs landing. They also pretreated for urine because we have two large dogs one is still a puppy. And he sanitized every where he did. It looked brand new. Looked so good I still don't want anyone to walk on it. Thanks Brad I think you're super!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from FINESSE CARPET & TILE CLEANING
Thank you for taking the time to fill out such a thorough review for Finesse Carpet & Tile Cleaning on Angie's List! We appreciate the Grade A review and your wonderful compliments! We always strive for complete customer satisfaction and compliments like yours reassure us that we are accomplishing that goal! We thank you for your business and look forward to working for you again in the future.

Barbara N.
07/2013
5.0
carpet cleaners
  + -1 more
Brad did a thorough job and was meticulous about removing all spots on the carpet no matter what extra efforts it took. I would happily recommend Finesse to anyone. A great job!
Description of Work: Cleaned house full of carpet that had not been cleaned in years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from FINESSE CARPET & TILE CLEANING
Thank you for taking the time to fill out a review on Angie's List for Finesse Carpet & Tile Cleaning! We appreciate the kind word and most definitely your business. We look forward to working for you again in the future!

Marilyn W.
07/2013
5.0
carpet cleaners
  + -1 more
No hitches at all. I should have done this ages ago. What a difference when a professional does the job. I highly recommend Brad and I will definitely use his company again.
Description of Work: My carpet was in terrible shape and I was not sure that cleaning would help much. Brad and his wife were very courteous and very professional and they were determined to leave me a happy customer. In the past, we've done the carpet cleaning ourselves but the carpet has never looked as great as it does now. With a dog, 2 young grandchildren and construction debris thrown in the mix, I felt sure that I would have to replace the carpet, but to my surprise my old carpet might last a few more years. And that is music to my ears!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from FINESSE CARPET & TILE CLEANING
Thank you so much for taking the time to post a review, and a glowing one at that, for Finesse Carpet & Tile Cleaning here on Angie's List! We appreciate the kind words and we are happy to hear that you feel we saved you the expense of new flooring for a little while longer. A professional cleaning at least once every 12 months can do wonders for the longevity of your carpet! We look forward to working for you again in the future!

Donna L.
06/2013
5.0
carpet cleaners
  + -1 more
Brad was ontime. His price was reasonable. His work was excellent; he made a special effort to get up some difficult pet stains and I think he got them. 100% totally recommend Brad and Amanda . . never met either one of them, don't know anyone that knows them, this is an honest review.
Description of Work: Cleaned carpet in about seven areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from FINESSE CARPET & TILE CLEANING
Thank you so much for your Grade A, honest review of Finesse Carpet & Tile Cleaning here on Angie's List! We appreciate the positive remarks and we are pleased to know you are happy! Thank you for your business!

Beth J.
06/2013
5.0
carpet cleaners
  + -1 more
We had a very positive experience with Finesse Carpet & Tile Cleaning. They did a very good job. They were here when they said they would be. They made sure we were happy before they left. It was a good experience.
Description of Work: They cleaned three carpets for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FINESSE CARPET & TILE CLEANING
Thank you for the Grade A review here on Angie's List! We appreciate the positive remarks! We look forward to working for you again in the future! Keep all our services (carpet, area rug, upholstery, and ceramic tile & grout cleaning) in mind! We thank you for your business!

Margaret B.
06/2013
5.0
carpet cleaners
  + -1 more
It all went very smoothly.
Description of Work: Cleaned carpets in office

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from FINESSE CARPET & TILE CLEANING
Thank you for a Grade A review here on Angie's List! We appreciate it! We look forward to working for you again in the future whether it's at your office or at your home!

Judy G.
06/2013
5.0
carpet cleaners
  + -1 more
I called on Tuesday and Brad had an opening for the next day. His wife, Amanda, called me back within an hour to confirm appointment and details. Brad called twice on the day of the appointment to update me on his arrival time. He was professional and asked if there were any trouble spots I was concerned about. He even put some of my furniture down even though that is usually not included in the basic plan. I would certainly recommend Finesse Carpet Cleaning and will use them again in the future.
Description of Work: Cleaned two rooms of carpet. Carpet looked great and dried quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from FINESSE CARPET & TILE CLEANING
Thank you for your kind words and the Grade A review you gave us here on Angie's List! We are always happy to hear of pleased customers! Thank you for your business and we look forward to working for you again in the future!

Julie L.
05/2013
5.0
carpet cleaners
  + -1 more
Finesse Carpet and Tile Cleaning did an amazing job! We have three dogs and accidents happen. We had a 18 month old and were expecting our second child, and didn't want them crawling around on dirty carpet. Finesse did an awesome job, and actually REDUCED the quote that they had given me because the carpet wasn't as stained as they usually see. I have NEVER had a service provider knock money off what they had quoted!!! The carpet was perfectly cleaned and smelled great! (Even though I was VERY pregnant, I got on my hands and knees to smell the carpet!!)
Description of Work: Cleaned all carpets in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FINESSE CARPET & TILE CLEANING
Thank you for taking the time to fill out a review about Finesse Carpet & Tile Cleaning on Angie's List! We appreciate your great review and kind words! We are thrilled you were so happy with our services! We look forward to working for you again!

Roger S.
05/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We had used this company before and were very pleased with the results we got. CARPETING Approximately 1/2 of our home has hardwood flooring that is mopped every two weeks; the carpeting is vacuumed every two weeks. We didn't get our carpeting cleaned until we'd already lived here (in a home that had not been lived in before us) We had already lived here 2.5 yrs before we had the carpeting cleaned, and our carpeting was d-i-r-t-y because our daughter decided to 'dog sit' a friend's 1/2-wolf dog (and that dog toileted on almost every room with carpeting). It was a horrible welcome home gift; however, I decided to search Angie's List for someone who could help. Long story short - Brad was able to remove every single urine and poo stain. EVERY stain was gone and our house smelled good again. -- Our daughter had spilled Dr Pepper on her bedroom carpeting, which Brad worked at and removed. Whew! AREA RUGS We have both a small and a large area rug at the entrances of our home, and they were incredibly dirty. The were clean, clean, clean when Brad was finished with them. UPHOLSTERED FURNITURE There were no major spills or stains on the upholstered furniture; however, we thought it would be a good idea to have it cleaned just to help maintain the furniture. Afterwards we did notice a reduction in lint/fuzzies on our clothing after sitting on the furniture Brad had cleaned. And, although we didn't think our furniture was dirty because we vacuum it and it had no stains -- it did look cleaner afterwards, too.
Description of Work: Cleaned carpeting, a couple of area rugs, and some upholstered furniture. We used this company in 2009 and again in 2011 (and I'm scheduling an appt very soon!). I don't remember scheduling an appt in 2012, but I wish I had just to help maintain the life of our carpeting, etc. This is a mom and pop company, and they will remember you and your home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

Response from FINESSE CARPET & TILE CLEANING
Wow, what a review! Thank you for taking the time to submit such a detailed review for Finesse Carpet & Tile Cleaning on Angie's List! We appreciate all of the great compliments! And we are glad you were so pleased with our service! We love cheerleaders like you! Thank you for your business and we look forward to working for you again in the future, just hopefully not after your home has been volunteered as a pet sitting service (:

Brian M.
05/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They do really good work. They can get spots out when other people cannot. I have used quite a few others that I have not been as happy with. They really do great work.
Description of Work: We have been using their service every year. We also have them take and clean a large Egyptian rug for us as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FINESSE CARPET & TILE CLEANING
Thank you for taking the time to fill out a review for Finesse Carpet & Tile Cleaning on Angie's List! We appreciate the great grade! We look forward to working for you again soon...oh wait I believe we have your rug now (: We will take excellent care of it and get it back to you promptly, clean and ready to use!

Carla W.
05/2013
5.0
carpet cleaners
  + -1 more
The service was fine. They did a really good job. They were thorough and thoughtful.
Description of Work: They did carpet cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FINESSE CARPET & TILE CLEANING
Thank you for taking the time to give Finesse Carpet & Tile Cleaning a Grade A review on Angie's List! We appreciate your kinds words and your business. We look forward to working for you again.

Eric P.
05/2013
5.0
carpet cleaners
  + -1 more
I would give them a great reference. They showed up time and did a great job. I was happy with their service.
Description of Work: They cleaned some carpet for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FINESSE CARPET & TILE CLEANING
Thank you for taking the time to give Finesse a review on Angie's List! We appreciate the Grade A review and look forward to working for you again!

Mildred Y.
05/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They are good people. We have used them a couple of times. They are a mom and pop organization. They are friendly and do a great job. They are competitively priced and show up on time. We will call them again.
Description of Work: They have cleaned rugs and carpets for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FINESSE CARPET & TILE CLEANING
We appreciate you taking the time to give us a Grade A review on Angie's List! Thank you not only for the kind words about our company, but also about us as individuals! We appreciate your continued, loyal business and look forward to working for you again soon!

Donna G.
05/2013
5.0
carpet cleaners
  + -1 more
The service turned out very well. The price was reasonable and they did exactly what they said they would do. I had no problems with them.
Description of Work: They cleaned carpets for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FINESSE CARPET & TILE CLEANING
Thanks so much for taking the time to fill out an Angie's List review for us! We appreciate the great review and thank you for your business. We look forward to working for you again!

Jan J.
05/2013
5.0
carpet cleaners
  + -1 more
They are absolutely great. I was so very pleased with their service. They really care about the customer. The price is reasonable and I used them based upon on a recommendation. I cannot say enough about their service.
Description of Work: I used them for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FINESSE CARPET & TILE CLEANING
Thank you for taking the time to fill out a review about Finesse Carpet & Tile Cleaning on Angie's List! We appreciate the incredibly nice things you said about us! Having someone recognize that we care about our customers means a lot to us! We look forward to working for you again!

Jerry K.
05/2013
5.0
ceramic tile, upholstery cleaning
  + 0 more
The service turned out fine. The price was reasonable and they came on time. The were very nice and did an excellent job.
Description of Work: They did tile floor and upholstery cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FINESSE CARPET & TILE CLEANING
Thank you for taking the time to fill out a review for Finesse Carpet & Tile Cleaning on Angie's List! We appreciate the great review and look forward to working for you again!

Jennifer D.
05/2013
5.0
carpet cleaners
  + -1 more
They do an excellent job. The price is reasonable. They clean well and it does not leave any residue. He is very careful with the furniture. I can't say enough good things about them.
Description of Work: They have done carpet cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FINESSE CARPET & TILE CLEANING
Thank you for the kind words about Finesse! We love having loyal customers like you guys! Thanks for your business and we look forward to working for you again!

Nathan B.
03/2013
5.0
carpet cleaners
  + -1 more
They arrived on time and began working immediately. The service man (owner?) was very courteous and professional. He worked quickly and the bill was exactly what was quoted. He was able to remove some pretty bad stains from some spots on the carpet. It was an overall pleasant experience.
Description of Work: Carpet cleaning for 3 rooms, a small hallway area and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from FINESSE CARPET & TILE CLEANING
Thank you for taking the time to give us an excellent review on Angie's List! We are thrilled to see that you were happy and scored us with all A's. We do take pride in our work so it's always good to see happy customers! Thank you for your business and we look forward to working for you again!

Diana A.
02/2013
5.0
carpet cleaners
  + -1 more
Finesse Carpet and Tile Cleaning is the only company we use for our carpet cleaning. Brad does a wonderful job! He is knowledgeable, friendly and pays particular attention to the safety of our pets. We would not use anyone else.
Description of Work: They cleaned the whole house carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from FINESSE CARPET & TILE CLEANING
Thank you for your kind words about Finesse Carpet & Tile Cleaning. We appreciate repeat, loyal customers! We look forward to working for you again whether you need carpet, area rugs, upholstery, or tile and grout cleaned. Thank you for your loyal business.

Janet V.
01/2013
5.0
carpet cleaners
  + -1 more
I was asked by my in-laws to get the carpet cleaned at their new home so that it would be clean when they moved in. I went to Angie's List and saw that they were being given A's consistently. I called and the prices were comparable with others and they were from the area. They are a small family company and were friendly and professional. They were on time and the carpet was done and dried the next day in time for the move. I was emailed in advance the list of things to do like turn on fans to aid in drying and what they would do and not do like move heavy furniture. There were no surprises and no mishaps,
Description of Work: Very Professional Company
Rating CategoryRating out of 5
Yes, I recommend this pro
$96

Response from FINESSE CARPET & TILE CLEANING
Thank you for your kind and informative words of praise about our business! It thrills me to hear people appreciate our customer service because that is one thing we definitely strive to accomplish...making people happy so that they will want to refer us! We look forward to working for you or your in-laws again!

Mike T.
01/2013
5.0
carpet cleaners
  + -1 more
They were very professional, showed up when they said they would and did what they said they would do. They actually came in under the original estimate once he reviewed the areas to be cleaned. We had a few spots from our dog and after he was done even the dog couldnt find them.
Description of Work: Great job and very Professional
Rating CategoryRating out of 5
Yes, I recommend this pro
$250

Response from FINESSE CARPET & TILE CLEANING
Thank you for your words of praise! We are glad your dog couldn't find his "spot" anymore! Dogs are man's best friend and great friends to Finesse as well! We look forward to working for you again in the future!

Robert G.
01/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
All went great as always. Brad did an outstanding job on our carpet and living room couch. He is the best in the area.
Description of Work: Cleaned downstairs carpeted area, stair steps, and living room couch. The owner/service technician did a thorough outstanding job as always. This was our third time to use Finesse Carpet Cleaning Services. Over the past 24 years we have used several different Carpet Cleaning Services and finally found someone who did it right.. Finesse is recommended without any reservations whatsoever.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

Response from FINESSE CARPET & TILE CLEANING
Thank you for your wonderful words of praise! We are glad that you are satisfied with our services and found us as the best in the area. We look forward to working for you again!

Contact information

408 Earl Garner Dr, Ringgold, GA 30736

http://www.finessecleaning.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
80497
Trade License Locale
National
Trade License Authority
Institute of Inspection Cleaning and Restoration Certification
Trade License Expiration
05/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile

FAQ

FINESSE CARPET & TILE CLEANING is currently rated 5 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

FINESSE CARPET & TILE CLEANING accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, FINESSE CARPET & TILE CLEANING offers free project estimates.
Yes, FINESSE CARPET & TILE CLEANING offers eco-friendly accreditations.
Yes, FINESSE CARPET & TILE CLEANING offers a 10% senior discount.
No, FINESSE CARPET & TILE CLEANING does not offer emergency services.
No, FINESSE CARPET & TILE CLEANING does not offer warranties.
FINESSE CARPET & TILE CLEANING offers the following services: CARPET CLEANING, AREA RUG CLEANING, UPHOLSTERY CLEANING, TILE & GROUT CLEANING AND SEALING, CARPET-AREA RUG-UPHOLSTERY PROTECTION.
Hardwood Floor Cleaning, Wall Tile Cleaning, Tile Installs

Contact information

408 Earl Garner Dr, Ringgold, GA 30736

http://www.finessecleaning.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM