Lowcountry Foundation Repair

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Very thorough, professional, dedicated workers.  Provided exactly the service they had agreed to do; used products specifically developed for this purpose; documented their work periodically throughout the job and gave me photos.  The reduced humidity in the approx. 2000 sq ft crawlspace has resulted in lower humidity in the whole house and eliminated the "old house" smell we had had.  The service was costly but seemed acceptable considering all the high quality materials used, working conditions in a 29" tall crawl space, top notch work done by the company's crew, and solution to the damp/wet crawlspace problem.

First contact was with Ashley who was very friendly and efficient. She set up an estimate appointment for me. Brian came out and looked at my issues and provided an estimate and sketch of work to be completed. Again I was in contact with Ashley to set up work. She kept me well informed. Workers showed up on schedule and worked very h****** one of the warmest days to get the job done in one day. During trenching work I had inquired why they did not re-use the sod they had excavated to refill the trench line and they told me it was for better compaction and grass would grow over eventually. They installed pipe and rock along along one side of the house with an outlet and pipe, basin and rock along the back of the house out to an outlet at the curb. Also an additional outlet was provided off one downspout. Did a good job of cleanin up. About a week later we had very heavy rain and was somewhat disappointed that I had the same issues with water getting in to the house. I contacted Ashley again and she immediately set me up an appointment with Brian. Brian came out and I explained again the issues. He said he would have a crew come out. The crew came out and made several adjustments to the original work. This was at no additional  charge. We have not had any substantial rain since the adjustments were made. I am pretty confident that the work will have eliminated my issues. Brian has offered to come out again if I do.

On time, professional, advised of progress at each stage of work.  Very impressed with the crew and supervisor's experience and
knowledge. 
After several months now, house seems to have re-settled and most cracks/separation have closed.  However,
still seems to be areas that have not closed and new cracking possibly from "re-settling of foundation" after
leveling of house.
Have much more peace of mind though that the sinking will stop in an area that has progressively worsened
over the years.

Rob came to our home and explained everything that would happen during the process and quoted us a price.  He was very professional, he spent a lot of time with us and we felt he truly cared about helping us.   We had another company quote also but it was very matter of fact, he didn't address all the issues and was much more expensive, pier for pier.  The LCB crew showed up exactly when they were supposed to and got to work right away.  The group was extremely professional, again explained everything they were doing, so respectful and efficient.  They were very hard working and had the job done in less time than we thought.  They went above and beyond to make sure we were comfortable and happy with everything that was going on.  We are very grateful to Russell, John, Juda and Cameron for a job well done.

I was extremely nervous about having a major necessary repair done to my home.  I began to notice cracks in my walls, across my ceilings, and on the exterior of my home. Additionally, several doors is in my home would not close properly. The owner of Low Country Basement Rob gave me a detailed and informative presentation on the work his company performed in reference to  the foundation issues I was experiencing. After conducting an inspection of the foundation, Rob gave me an estimate of repair cost. I obtained two estimates and decided to utilize Low Country Basement due to the professionalism and genuine concern shown by the representative.  Due to the major work needed, the total cost was outside of my budget. However, I received additionally financing from a company recommended by Low Country Basement. The crew that performed the work was very professional. They were on time and worked in a timely manner. Additionally, the crew took time to explain each phase of the work they were conducting. They actually finished the job a day earlier than stated. I was extremely pleased with the work.

Low country basement systems is a first class business with
a moral obligation to do the job right. Rob Videon spent hours going over the
deals of the project and accessing our subfloor issues to determine the best solutions
for us. We had a few major issues at our home. 
One was load bearing walls in the house were not supported properly
under the subfloor resulting in a very unstable and sinking floor over the last
30 years. I-Beams and smart jacks were put into place to stabilize our home and
provide future piece of mind. We also had water damage to 2 structural beams
caused by a leaking AC condensate drip line. Old rotten wood was removed and
new structural members were put in place, including multiple joist repairs.
After doing much research we opted for enclosing our
crawlspace and insulating the foundation walls. We ended up installing a
crawlspace dehumidifier and fixing all our HVAC ducts as well. The crew did a
great job cleaning the space and treating mold and mildew which has been slowly
accumulating over the last 30 years. With a handy wireless digital temp/humidity
gauge I can monitor crawlspace conditions, and I can already attest to a sealed
crawlspace. The humidity outside today it 84% and the humidity in the crawl is
holding at 50%, with the dehumidifier running approx. 3 hours a day. So far the
crawlspace has also been within a few degrees of the inside temperature.  Hopefully this will save on HVAC costs, time
will tell. With the house properly supported and the crawlspace neat and clean
with a controlled environment we now have a healthier home, not to mention it?s
no longer a nightmare having to go under the house. The crew worked seamlessly
with one another and did not cut corners. The job was done right. Something hard
to find these days.  Thanks

GREAT!  The job was proposed at 5 days and it took the guys 5 days though they finished a few hours early on the last day.  The workers did a superb job, showing they are all about quality and perfectionism.  They cleaned up their materials and also left my garage clean where some materials were stored.  The workers were on time,respectful, just very good people who love what they do and respect the folks they work for.

Everything went perfect from start to finish.  Company arrived promptly and performed their maintenance as scheduled.  They cleaned up afterwards and were on their way.

Hard working and professional crew.  We are extremely pleased.  The crawl space is assessable and they left the house/yard in great shape.  Very good price for the amount of work completed.