Low Country Custom Home Builders

I would very much recommend them. They were very professional. Excellent craftsmanship, I was very pleased with them and would use them again.

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Glenn Burnsed was hired because our realtor at the time recommended him and we knew his brother.mr. Burnsed Was not on our neighborhoods preferred builders list and we had to put down a security of $10, 000 held by Neighborhood till project completed. Should have been a clue right then. The company is also a LLC. We signed A contract with LCCHB and Glenn received his first draw on April 9, 2014. We had a construction loan where Glenn received draws From the bank upon completion of work done. Glenn took draws for work completed by his contracted subcontractors then did not pay them. We knew something was really wrong in December when work had stopped since Thanksgiving. Glenn would not be at the job site,hardly ever. He did not oversee the work. I came one day to discover the spray foam guys at the house when we had no shingles on the house and rain poring in. The Envirofoam guys to their credit did not want to do the job because they had been told by Glenn there would be shingles on the house when Envirofoam arrived. The house was not dried in and I called Glenn and said how can you spray foam insulation inside a roof when it's not dried in? There are no shingles? Only tar paper?! Glenn said go ahead. It would be just fine. I called Envirofoam and asked the owner if he would do that at his house? He said no he wouldn't. I told Envirofoam to come back when house was dried in, Glenn did not like me asking questions. Many of his subs told me they were essentially their own managers. Glenn would not respond to phone calls, texts, emails. His voicemail would often be full and couldn't even leave message. In December 2015 we had a sub who told us he had not been paid for framing the house in June. The man owned his own company and said Glenn would not pay him or return his numerous calls and was owed $10,000. My husband and I immediately contacted Glenn and the our bank. In February we sat down with the bank representatives and asked Glenn to provide lien wavers for all his subs and material suppliers. Some were not legible. We had to keep at it till Glenn provided them. The work on the house ground to a crawl after that. We found Glenn had also under estimated many areas that were necessary to the home- ie- concrete for driveway, walkway, porches was almost triple the original contract allotment, Glenn did not order enough brick to finish the house, stairs and chimney another $5000, Glenn didn't put in counter flashing on roof, Glenn told the railing company to charge us $7,800 when the true cost was $6,1000, Glenn took the doorknobs for my two custom patio doors had to reorder those $650 (Gaster Lumber told me they came with the doors) the exterior shutters were $12,500. Glenn's contract allowance was $4000. He had ordered the shutters for another house in our neighborhood not a year before. The shutters are a ARC mandatory element in our neighborhood. The shutters must be a specific kind. The last straw was discovering Glenn after our sit down with the bank, had received over $6,000 to pay Griffin Electric and did not pay them. Glenn received $6,000 from bank draw for stair parts and labor and did not pay ProBuild. We received phone calls and texts from his plumber and carpenter saying they had not been paid either. We hired an attorney and gave Glenn 10 business days to pay his subs and 30 days to finish job. Glenn did not pay his subs or his suppliers. We fired him. It took over 15 months to build our dream home. After we fired him we considered suing him for the monies we have had to pay out to the suppliers, subs and to hire new plumbers, carpenters to finish and often re-do work. we don't want what happened to us happen to anyone else. Do not use this man. Ask the local inspectors in Pooler regarding Glenn Burnsed for verifiable information.

Glenn, who is extremely personable and friendly, responded to an internet (on another site) request for an estimate on the cost of building a new attached garage for a home in Savannah. He responded promptly and went out to the property for measurements and research. He communicated directly with city and investigated the proposition comparing my proposal with other neighborhood garages. He learned quickly that due to setbacks an attached garage would not be possible but a detached garage could be erected. He worked diligently and investigated a number of unique issues that I wanted with this garage including a rooftop deck among others. He promptly delivered a quote for the project which was lower than all his competitors; he also researched and provided further cost-lowering options and estimates that provided even greater savings over other quotes. Unfortunately, I have not proceeded with the project due to other issues with the house that require attention first, but have had nothing but a pleasant experience with Low Country Custom Homes and completely professional experience with the owner, Glenn.

This was my first experience with a GC and I will definitely do it differently next time. I should have checked over the contract and went through the details. This job was supposed to take ~1 month to complete. The GC came to the house to review the work, we gave him 30% down and that was the last time we saw him. Some guys would come by and work for a couple hours and then they were gone. This went on for several weeks. The week of 4th of July came and the GC asked if they could work while we were on vacation. I didn't see any harm and he said we would have a "good surprise" when we got back home. Indeed, we did have a good surprise. They were going to tile the kitchen and install cabinets in the bathrooms. The kitchen floor was tiled, however there was no grout and all the appliances were sitting on our NEW wood floor without any protection. The cabinets were in the bathrooms, but there were no sinks, no water running etc. There was enough dust on all furniture and the kitchen cabinets to grow potatoes. We called the GC and after he called all of his subs to see what the problem was, he called us back. It still wasn't important enough for him to come for an on-site visit and check things out. Not to mention, my cellphone got stolen during the week of vacation. The GC made comments and promises that were never fulfilled. I was having to schedule the subs and go pick up material, talk with the suppliers and put the money up for orders because I couldn't depend on the GC to go by and do it. This went on for another 1.5 months and then we finally had to part ways with the job

Glenn Burnsed, the owner of Low Country Home Builders, is a nice man, and he may be a very good home builder. This review is for a remodel job he undertook and subbed out that went very badly. What was supposed to be a two-week project turned into three months, largely due to the incompetence and inattention of the subs. When they showed up, which wasn't every day, they were typically here for only an hour or two once the demo was finished. During their efforts, they flushed thinset down a utility sink, and a professional had to clear the drain all the way to the sewer. They installed a drain pan that had to be ripped out and redone. They tiled up the shower without checking their plumbing for leaks, and the wall behind the shower had to be opened up later to repair their plumbing connections. Plumbing connections under the sink all leaked and had to be redone later as well. After several weeks of this nonsense, with Glenn promising to address items when contacted, I came home one day to find the subs gone and a door to the house wide open. I called Glenn and asked that he not send the guys back, and he arranged for a replacement. During the remainder of the project, work was still sporadic, and not always of highly quality. The shower pan was redone just fine, and all plumbing was properly repaired, but we are stuck with a sub-standard floor tile job with multiple high and low points that was done by the second sub -- it just didn't seem worth tearing out the whole floor to fix, and after doing without for three months, we wanted our bathroom back. As I said, Glenn's a nice guy in person, but we saw very little of him after giving him the project. Calls to report problems brought promises to address, but action was not swift. In the end, he made it as right as he could, and that's good, but when a contractor tells you a job will take two weeks, and it takes nearly three months and ends with work even the contractor agrees is substandard, you have hired the wrong contractor.

Glenn Berson, owner, came to my house and asked and listened to what I wanted to do and how much of a budge I had. He measured the garage (converted garage to bedroom), went into the attic, measure outside. He said give him 2-3 days and he'd have an estimate worked up for me. Sure enough, 2 days later he called and he stayed in the budget, did NOT go over the budget and I have beautiful room to show for it. The carpenter crew he uses is the absolute best! They were professional, yet friendly. I enjoyed them so much I hated to see them finish. I would recommend this company to anyone looking to do anything. I plan to call them again next spring to build me a screened in porch.