Parker Fence and Deck LLC

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Went beautifully other than the back log off work that made us wait two weeks.

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This is an update response to Parker's response below. Parker's response is written in a way to mislead customers and reviewers and put the blame on his potential customer as a means to avoid a negative review. I did arrive approximately ten minutes after he arrived on my property as I was coming home from work and due to traffic since the appointment was on a weekday at around 6pm - although my spouse and children were at home. The fencing I needed done in my backyard can be considered a small job although it was 105 ft not 80 ft as per Parker's reply. The size of the job is immaterial as he knew this is a sub-division, with standard lot houses and so he knew this was a regular hole fence job not a commercial or farm property. When I called back to say he was on my shortlist - that is true - and his claim that he dropped me and declined to take my business - I can accept that - if he would have told me. If Parker were to read my review he would see that I tried calling him over a one month time span to get him to provide me with references that I could then have a look at his work on my own time and then decide who I would select from my shortlist. Not once did Parkwr call me back to provide references, not once did Parker call me back to advise me they were dropping my business as too little or that they were too busy elsewhere. If a vendor feels they need to blame a customer for obtaining more the one quote - so that as customers we do due diligence - then this is not a professional business or owner. If the vendor fails to call back to provide references of his work, then this has the appearance of a vendor that doesn't stand up to their work and doesn't want a potential customer to see his work if the vendor fails to call th customer back over the course of one month, when the customer is leaving messages to please call back to provide your references so I can make my decision, then it indicates that this vendor is unprofessional and not to be trusted and it doesn't care about his customers - only his more top end customers that give him the largest work scope. Parker's answer to the negative review clearly states that. And if that's the case, so be it, but at least have the professionalism to call your customer back once - to advise you are not providing the references that were requested and that the customer's job is too small and not worth his time. Then at last the customer knows to drop Parker immediately and not waste their valuable time and go with other Vendors on the customer's shortlist. Ultimately that's what I did and I selected a professional business with extensive fencing experience just down the road from me that I would highly recommend - JDH Fence and Decks. Parker's response below is simply an unprofessional response to misdirect reviewers to a negative review that was fully deserved in the first place. Customers to take note accordingly.

Parker fence and deck was very responsive and came to the home promptly to do an estimate for building a fence. Price was fantastic and after seeing his other work we would go with him any time. He even came out multiple times to make sure we were getting the plan correct. Unfortunately we did not decide to build a fence due to the HOA restrictions and requirements in my neighborhood which are kind of ridiculous. Only one certain color allowed, required to be painted and required to plant obscene amounts of shrubs to conceal the fence. Of any of the fence companies I have gotten estimates from, this is the one I would recommend based on criteria for ratings above, and price.

Great job all the way around by Parker Fence and Deck. Professional service, quick response for quote, the price was in my budget and lower than another contractor. They were accommodating to my request for the gate to be a specific width. The fence was installed within the time frame we discussed, and it looks great.

Their price was reasonable at $2900. I had other estimates at $2800 and some as high as $3600. They were able to fit me on the schedule about a week and a half from the time I paid the deposit (sooner than other estimates). They started the job when they said they would, but it took longer than anticipated. They only work from about 10 am to 3 pm with what seems like a long lunch. As someone who needed a fence in a timely manner (and personally works 10-12 hours days on a regular basis), this was frustrating to say the least. However, they did show up each day, used quality supplies, and kept me up to date every step of the way (great about this - the delay was not a surprise. I was aware of it as soon as they were). They also pulled up the old chain link fence for free. It was overgrown with lots of roots through it - not a fun job. The fence looks great. They gave instructions for staining it properly to ensure the fence lasts as long as possible. They also made suggestions for locking the gate so my dog, a Houdini at escapes, could not move the lever and open the door. Overall, I was very pleased with their work. My yard is sloped and they did a great job matching the grade of the ground. The gates open smoothly. The fence itself seems well made and looks great. I would recommend Parker Fence and Deck and would use them for future fencing jobs.