Canady's Air Conditioning & Heating

They were great. the technician was very thorough and explained everything to us.Its a pleasure dealing with this honest company.

One word - perfect. My system was 22 years old and Branden from Canady’s came out and gave me an estimate to replace the HVAC and all ducting which was breaking down. He did a very thorough review of the house and advised what needed to be done. He is extremely knowledgeable. Branden even informed me what I could do if I just wanted to have the old system limp along until I was ready to replace. There was no pressure. I elected to install a 3 ton system and all ducting with a couple of new vents cut for rooms that were warm in the Summer. The team arrived on time four days later and did the job in one day which amazed me. It doesn’t matter how much you spend on a system if its not installed properly you’ve wasted your money. Anyway the four guys performed an expert installation. They walked me through the entire process making sure I was satisfied. They were also very polite, cleaned up after themselves and paid great attention to detail. Cannot recommend Canady’s highly enough.

Knowledgeable, professional. 2-story house built in 1948--the existing HVAC system was hodge-podged together with the air handler under the house, on its back, and ductwork was run up through closets. Even though regular maintenance was performed, the old, inefficient system was literally pushing dirt and grime through the house and some piece/part replacement was required each season. Canady's devised a new, more efficient layout, locating the handler in the attic to push cold air down. The job took 2 days because of the old duct work rip out, and rerouting electricity through very narrow eaves. But, the crew was clean (put drop cloths down both upstairs and down), considerate with my walls and hardwood floors, and kept me informed on each stage the whole time. The system works perfectly, and I've regained some closet space...absolutely recommend this company.

Excellent and honest company. Very professional team and courteous.

Had a couple of unexpected expenses but overall good.

Very knowledgeable and professional. Sean was great!

They were excellent. They came out and gave me an estimate on repairing my air conditioner. And because it was an old air conditioner, we didn't want to spend that amount of money. We got a new unit and they deducted the amount of the first service call. Would absolutely use them again. They were very professional and I highly recommend them.

Came out on a Sunday and repaired my air conditioner

Very thorough inspection and report out

If you’ve got a problem and you need to get the thing fixed, you call them, they come, they fix it. They don’t make you wait, they fix it. Their prices are reasonable, they know what they are doing, they know what they are talking about. Their people are very professional, they’re well trained. I have no complaints about that company. I recommend them when I have friends that have issues that would like to get their issues resolved.

I wasn’t in town, I wasn’t here, my wife was here. What stands up to me is their technical competence is certainly high. One of the main things as a homeowner is that if I have any kind of an issue, I have never had to wait for them to come out. They are very prompt and when they come out they take care of whatever the problem happens to be in a timely manner. There is nothing worse than sitting in Georgia with no air conditioning. They don’t make you sit, they show up and they fix it, if there is a problem.

What stands out to me about them is everything. Fred Canady, I think really goes out of his way to put forth a professional image with his guys. They show up in clean trucks, wearing clean uniforms and having all the tools that they need to have, and all the spare parts that they need to have in order to get the job done the first time that they show up. Which is kind of a pleasant experience. If you have ever dealt with an air conditioning company or any kind of a company that seems to be kind of a fly by night in the way that they do business. Canady?s is absolutely not that way. They obviously have been in business for a long time and they are in for the long haul. They take what they do seriously and their guys take what they do seriously, not just at the management level. All in all, I think it is a very well run, very competent company.

Service Tech was on time, checked the computerized system and mechanical components, explained everything in detail. Was very helpful!

Very well, Tech found problem in a short time, needed new compressor and several other things needed to be replaced. He cleaned the outside unit and the filter which I really appreciated. He also replaced the aircleaning system and I was a bit shocked having to pay a total of $1700.-. for everything. Everything is working fine and I am sure it was worth the money.

(Price) Considering the unit I got A. They were recommended to me by a family member, set up the estimate a month before I planned on doing the work. I ended up with a lot of questions afterwards I communicated with them through email and I want to say that maybe the longest time in between a response would have been a day because I sent an email on like a Saturday. But all my emails were delivered/returned quickly. I mean the guys came in they worked quickly. They worked cleanly. That was the big thing, and when they would leave, You wouldn't know that they were there. I'm big on cleanliness. And they were friendly and professional.

Well....the thermostat was way to expensive. The technicians should carry less expensive ones so there is more of a choice.

We have used Canady's for 15+ years now. They have replaced our main air-conditioning unit, added a smaller unit for a bonus room, and have done maintenance, and repairs over the years. I am so pleased with them from work performed to exceptional customer service. I have called on the crazy weekends/holidays when things inevitably break, and they come as soon as possible.

Whatever it was, they missed it or it stopped working after they saw it. They were very professional.

The experience with canady's was very good. They're very punctual and that means a lot to me. They're very clean and good about not making a mess in your home. If I had any problems they sent somebody out to fix it and they'd never charge me. As a woman I never felt uncomfortable or taken advantage of.

The technician arrived for the appointment on time. He then checked the inside furnace, and proceeded to go outside to check it. i had to leave before he came back in, but when i retuned home ,my wife gave me the bill for $1, 246.63, He told her that our unit had not been charged properly when installed the previous year, and that he needed take out the old freon and put new freon back in. So the beak down on the charges were Diagnostic fee of 89.00 which I think should be taken off if you decide to let them do the work, 709.13 to evacuate and dispose of refrigerate, and 448.50 for qty 6 for freon, ( 74.75 per ton) when he previously told me wife he thought it would only need 3 or 4. i think this is pretty expensive but let me know if i am wrong. Ac did get a little cooler but not freezing cold by far.

AC system was down they came out in a timely fashion and figured out what was wrong rapidly,. Had the quote to replace the Bad fan (fortunately still under the manufacturers Warranty). Originally I was told that with luck they would have the fan some time the next day and get it replaced the following day. instead they were able to do it the same day. Service was quick. Service man used shoe covers. I was very pleased with the work both in the quality and the timeliness.

They arrived promptly and finished on time. The technicians were very thorough and very neat. They placed protective cloths where needed and cleaned up very well. They made sure they showed us all that they did. They demonstrated how the new thermostat worked and helped us set it up how we wanted it. They left everything very clean. In other words, they were extremely competent! We would highly recommend Canady's and intend to continue using that company! Unfortunately, I need to amend this. They gouged our newly refinished driveway while removing the old unit. We called them and sent pictures. They said they would stop by and make arrangements to fix it. We have yet to see them. Thus, I changed some of my ratings. I also don't really like the new system much. It isn't providing enough heat. I don't really care much for the Trane thermostat either. If they respond to my next request to fix things, I will adjust these ratings accordingly.

The service tech called before arrival, was professional and worked quickly to ascertain the problem and work out the solution.

I got my unit from them, so I prefer to have them do the service. He showed up early. I will definitely use them again.

The service representatives came on the day and at the time they said. They were very professional and careful of the interior of the home. At the conclusion of the work they cleaned and vacuumed the areas where they worked. All questions were answered. They left the grounds as clean as they found it. I would recommend this group to anyone needing this type of service.