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Bravo's Flooring

Flooring Sales and Installation, Carpet Sales and Installation

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Linda Susan V.
05/2021
1.0
carpet installation, flooring contractor
  + 0 more
It didn't. I found him on Home Advisor. He called me a day later. We talked about what I wanted and he gave me a quote over the phone. This was April 26th. We had baby birds on my front porch so I asked him to call me back the following Monday so we could schedule a time for him to come do my flooring. They were learning to fly and I wanted to give them a chance to leave my porch. That would have been May 3rd. He said he would call between 11 and noon. He NEVER called me back. I just kept waiting. I called and left messages ... nothing. On May 14th, I sent him another message and asked him to call me so we could schedule the appointment. I got nothing. On May 17th, I called again. I immediately had a message from him that stated he couldn't answer the phone at that moment. Funny how I got the text as I was leaving the message. He could have answered in the time it took him to write the message. He said he had been very busy and that is why he hasn't called. He wanted me to give him a day for him to come but I told him I needed to talk to him so we could look at our schedules. I got nothing. On May 25th, I again called and text. I explained that I needed to ask for vacation so I would be there at the house. Here it is May 27th and I still can't get the man to call me and talk for 5 minutes. I don't think it is very professional of him to treat me this way. If he doesn't want to do the job then just say that and let me move on. I'm not in a huge rush but I don't like being ignored. So ... I am giving up on Bravo Flooring and Mr. John. Please tell him that.
Description of Work: They were to remove my old carpet and put down new vinyl tile flooring in my living room.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$650

Response from Bravo's Flooring
I apologize that you feel that way ma'am. Truth is i did try to call you back. I would not answer but had to text on that specific day because i was literally face to face with a home owner. When i tried to call you back as i was going to explain, i was working on a big job that i would not leave for at least a week and then i have to move my entire family due to black mold. So my time frame was getting pushed back. I apologize for making you feel that way but i did try to reach back out. And when i could not reach you on the phone, i even asked what day would work best for you through text, since you had just texted me. Again i apologize. But i understand.

    Contact information

    Reidsville, GA 30453


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Carpet Sales and Installation

    FAQ

    Bravo's Flooring is currently rated 1 overall out of 5.
    No, Bravo's Flooring does not offer free project estimates.
    No, Bravo's Flooring does not offer eco-friendly accreditations.
    No, Bravo's Flooring does not offer a senior discount.
    No, Bravo's Flooring does not offer emergency services.
    No, Bravo's Flooring does not offer warranties.

    Contact information

    Reidsville, GA 30453