Emperial Hardwood Floors is a family business owned by the husband-and-wife team of Ricky and Lori Core and is a Home Reports Best Pick for the fourteenth consecutive year.
Emperial specializes in refinishing hardwood floors, installing solid strip flooring, and also re-coating hardwood floors. The company began serving Atlanta-area homeowners in 1979. Emperial is a small, customer-oriented business that can give its customers personal attention. We use the Bona Kemi dustless system, which cuts down on the dust by 90%. We also feather dust cabinets, countertops, and walls after job completion. In addition, we specialize in today's high-traffic finishes. These finishes are twice as strong as conventional polyurethanes, and they cure faster as well. The company carries both workers' compensation and liability insurance. Emperial also requires a 600-square-foot minimum and guarantees its work. We care about our customers and have a great deal of pride in the work that we do. Our goal is to make every customer happy, so that they refer us to their friends. That's how we built the business.
Business highlights
46 years of trusted experience
Services we offer
Installation, Refinishing Hardwood Floors, Damage Floor Repair, Staircase & Step-Tread, Rod Iron & Water Base Urethane.
Out of the many estimates I received, Ricky was the most thorough. He spent time educating me on the hardwood floors, his process, and making recommendations for my home. I trusted him and his crew to do a great job. After meeting his crew when we were testing stain colors, I felt very comfortable leaving town while they worked in my home. We are very pleased with the hardwood floors. You cannot tell where the new floors begin and the old existed. They were beautifully woven together. The inlaid wood floor vents give a very polished look to the home. I did have a couple of spots on the handrails that I wanted them to look at when I got home. They promptly came back and did a few touch ups. When a company is willing to make a trip back out so that you are 100% happy, I always appreciate that.
Description of Work: We installed new hardwood floors and laced them in with existing hardwood floors. All floors were then stained to match. Banisters and handrails were also refinished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,550
Jeannine H.
05/2018
5.0
hardwood floor
+ -1 more
Everything went perfect, floors are beautiful and the right color. Basement and stairs look great. They placed luxury vinyl plank in the basement and put new hardwood on stairs going down. They finished a day ahead of schedule
Description of Work: Restaining floors, removing old flooring and removing carpet and redoing basement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joy C.
05/2018
5.0
flooring contractor, hardwood floor
+ 0 more
We have lived in our home for 22 years and have had our floors sanded and refinished in the past. This time, I got estimates from five different companies. Although not the least expensive, I am so grateful that we chose Emperial!!! George and his crew were ON TIME, they were THOROUGH, they were KNOWLEDGEABLE and they did not rush the process. I would recommend Emperial to anyone and everyone who is in need of work on their hardwood floors.
Description of Work: Sand and refinish our hardwood floors
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alyssia H.
05/2018
5.0
flooring contractor, hardwood floor
+ 0 more
Emperial was fantastic. They were prompt, hardworking and fast. The floors look amazing. They even took the time to make sure the wood around the stone fireplace was cut around the stone perfectly. It looks like it was always there!
Description of Work: Wood floors in my living room and hallway to replace carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kirk G.
04/2018
5.0
hardwood floor
+ -1 more
Team did a great job moving furniture around and installing new floors.
Description of Work: Removed carpet from upstairs hall and three bedrooms and installed hard wood floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Kathy P.
03/2018
5.0
flooring contractor, hardwood floor
+ 0 more
The Emperial team showed up on time and ready to work. The lead person explained to us the process while the other team members were already putting up plastic sheeting and removing the shoe molding. They moved our refrigerator, sanded a small area on the floor, and showed us several stain samples. We made our selection, handed them the key, and left the house while they completed the work. We had one minor glitch -- they were supposed to stain and install new shoe molding to match the floor, however, they installed primed shoe molding instead. After seeing this and calling Ricky, he agreed to do whatever was necessary to get this fixed -- and he did. We liked the white shoe molding, so agreed to have it painted and leave it in place. It turned out beautifully! The team cleaned up and when we walked back into our house we had beautiful, stained floors with beautiful white shoe molding! I would highly recommend Emperial Floors. Their pricing was reasonable and the quality of their work was exceptional!
Description of Work: We needed our hardwood floors re-stained and refinished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Jeffrey S.
03/2018
5.0
hardwood floor, wrought iron
+ 0 more
We were very happy with all aspects of this project. Ricky was very responsive to our questions and Francisco was very skilled in performing the work. The project was completed exactly as described. I have no concerns.
Description of Work: New hardwoods on floor and two stair cases
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia K.
03/2018
5.0
hardwood floor
+ -1 more
I received six quotes and Ricky’s was the best. Not only that, I felt very comfortable hiring his service since he was so quick to respond to my numerous questions and was so informative. He also has a way of making you feel comfortable with the whole process. I had the entire flooring in my house replaced with re-engineered wood (approximately 900 sq.ft). and the work was completed in one day! They did a great job and would highly recommend them.
Description of Work: entire flooring was replaced with re-engineered wood
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tom T.
03/2018
5.0
flooring contractor, hardwood floor
+ 0 more
We have worked with Ricky and Lori with Emperial Hardwood Floors for the past 10 years. They have performed various tasks from repairing/installing new hardwood floors to refinishing floors. They have always performed their work in a professional manner, on-time and on-budget. Ricky normally oversees the office side of things (proposals, scheduling, coordination) and George manages the field side. Everyone is extremely easy to work with, know their profession and always try to please the client. We had a white-washed stain/finish applied to all our hardwood floors throughout the entire house (~2,400 sq.ft.). Ricky and George went the extra length to ensure this difficult job was technically doable and completed in a quality manner. We also had both front and rear staircases replaced with new tread/risers, newel posts and railings, and balusters replaced with decorative wrought iron. We could not have been more pleased with the outcome of all projects. We will use them on all future work, and highly recommend them.
Description of Work: Hardwood Floor Installation/Repair//Refinishing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$37,000
Iris J.
03/2018
5.0
hardwood floor
+ -1 more
Quality Work for Great Price From the quoting process all the way to the last day. Ricky and his team were a pleasure to work with. My husband and I moved into an older home that dated yellow color hardwood floors and some areas where it seemed there was debris embedded into the poly coating. I received a few estimates. When Ricky came to provide an estimate he was able to give me numbers on the spot and followed up with a written copy the next business day. On that day I knew that he knew what he was doing! And, he was also flexible to give me an itemized quote so that I could decide what work I wanted to consider. At the end of the day, we decided to refinish our main floor and replace some areas in the kitchen and 1 board in the living room that had filler and/or gaps. When George and the crew showed up to do the work, they were punctual, friendly, and did a superior job. When the team went to replace the kitchen floorboards I expected them to replace only what was exposed. But, they went above and beyond by removing the whole fridge and replacing ALL the boards under the fridge. Also, I couldn't be happier with the stain color! They really listened to the color I wanted and the color mix samples they showed me came out beyond perfect! Beyond the quality work that Ricky, George and their team provided, they were by far the most reasonable in cost for the work that was provided. I will definitely be calling them again for future jobs
Description of Work: Hardwood Refinishing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Aubrey F.
02/2018
5.0
hardwood floor
+ -1 more
Excellent! Quality was exactly as shown/ described. Service was great! We are using them again for additional projects.
Description of Work: Refinished hard wood floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary A.
01/2018
5.0
hardwood floor
+ -1 more
These were the finish onsite hardwood floors so they had to be sanded, stained and polyurethaned. They also put quarter round all around the room and in the closets. They did an excellent job. They had to make a custom stain to match my other hardwood floors. They were also very polite.
Description of Work: I had hardwood floors installed in my master bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeanne E.
01/2018
5.0
hardwood floor
+ -1 more
Emperial Floors did a phenomenal job installing solid wood oak flooring in my home, covering 3 rooms and 2 hallways and also rebuilt the staircase with oak retrotreads. The flooring looks fantastic!! It was a fairly large job, approximately 900 square feet and I had alot of concerns about the final outcome, since I had 2 different types of flooring, carpet and parquet, that needed to be replaced. There was a particle board sublayer under the carpet that needed to be replaced with new plywood, but there was existing plywood under the parquet that could be kept and I was very concerned about the floors being level with the tile in the bathroom and kitchen after the new plywood and flooring was installed. I actually interviewed 7 companies before finally selecting a company to do the job! I happened to come across Emperial and set up a meeting with the owner, Ricky Core. Mr. Core's knowledge of the flooring and building industry is very impressive. He explained all aspects and challenges of the install job very clearly, so that I had a clear understanding and complete assurance the job was going to be done correctly. He also knew exactly what width plywood needed to be used to make the floors completely level, a mistake that was unfortunately miscalculated by two other companies. His team always arrived on schedule, were friendly, very courteous and responsive, and are highly skilled and worked at lightspeed pace without sacrificing quality. I give this company my highest recommendation. They did an exceptional job and my house looks absolutely beautiful.
Description of Work: 900 sq. feet of solid oak wood flooring, 3 rooms, 2 hallways and steps
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jenny G.
12/2017
5.0
hardwood floor
+ -1 more
Great. The work exceeded our expectations.
Description of Work: Sanding and re-staining hardwood floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David P.
12/2017
5.0
hardwood floor
+ -1 more
After 22 years, the original hardwood floors were getting dull as the polyurethane had lost it's luster, as well as all the wear and tear from raising kids & animals in the house. We had finally decided to refinish the red oak floors, and had been debating for a while about having the hardwood extended into the useless formal living room we have, since it always had carpet. We wished we had went ahead and installed hardwood in that room when the house was built, to match the foyer and dining room. We checked a couple of places and just did not seem worth the cost to add it in there, until we called Ricky, as he was recommended by a co-worker of my bride. The project we wanted priced was just refinishing the existing hardwood, sanding down to change the stain & top coats, and also if we removed the carpet and had new red oak installed to match. We had no idea, they could weave in new hardwood with the existing, and make is seamlessly look so close to the original. The price was less than we expected, basing that on the higher quotes we received from other places on just refinishing the existing floors. Once we had everything in place, Chico & crew showed up the next week, to start work. We had one small area in the corner, that had shrunk from water damage, and caused gaps between the boards. Since it was in the corner, we really didn't want to replace it. However, one thing they do is use stainable wood filler in all the gaps between boards, and it worked out very well in the end. It took four days to get it all done and that included putting down new shoe molding. One tip if you ware going to paint the shoe molding yourself is have them bring it the first day & have it painted for them the last day to install. It will save you time, as you only have to go back and touch up the nail holes & caulk, and not have to paint along the floor since you can't put blue tape on the floor for a while. In the end, Ricky was great to work with, and Chico & crew did a fantastic job. It all turned out much better than we expected. I will try to upload some pictures of their work & I would highly recommend you give Ricky a call if you are wanting great results at a reasonable price.
Description of Work: Install additional hardwood floor, and refinish everything to match.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,150
Betty A.
12/2017
5.0
flooring contractor, hardwood floor
+ 0 more
I couldn’t be happier. Went on schedule and crew was very professional. Have exactly what I wanted! Had unpleasant experience with two other companies but Emperial delivered! Wouldn’t hesitate to call them for an other flooring needs.
Description of Work: Hardwood flooring in master suite and guest bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alice Jane T.
11/2017
5.0
flooring contractor, hardwood floor
+ 0 more
the quote received was approximately $900 less than the other quote. My decision to use Emperial Floors was not only based on price but also the responsiveness and friendliness of the owner. Completely happy with the service and honesty of this company and the people in my home.
Description of Work: Refinished hardwood floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Lynne M.
11/2017
5.0
hardwood floor
+ -1 more
I couldn't be more pleased! I would definitely use Emperial Hardwood Floors again!
Description of Work: We had all of the existing hardwoods completely refinished and changed the stain color. We also added hardwoods to two other rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert L.
10/2017
5.0
flooring contractor, hardwood floor
+ 0 more
The job was flawless, a perfect match. Very professional, hardworking and friendly crew. We couldn't be happier!
Description of Work: Installed hardwood floors in the bedroom to match existing hardwoods in the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,700
Lynne W.
10/2017
5.0
flooring contractor, hardwood floor
+ 0 more
Experience could not have been better. Calls returned promptly, appointments all on time, and work performed in a very professional manner. We will use them again.
Description of Work: We had our bedroom and master closet carpet replaced with prefinished hardwood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,050
Debbie B.
10/2017
5.0
hardwood floor
+ -1 more
His crew did an awesome job!! Ricky was very knowledgeable and helpful with matching colors while changing it up a little. They were able to get everything finished while we were on Fall Break and even worked late on Saturday to stay on schedule. I would definitely recommend or hire them again. They also took great care with
Description of Work: I needed a small patch on the wood floors from where the refrigerator leaked. Ricky came in and refinished my entire main floor hardwoods.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Jo Ann M.
10/2017
5.0
hardwood floor
+ -1 more
I was extremely pleased with this company. I solicited three estimates and Empirical's bid was very competitive. They met my time schedule both for starting and completing the project and worked with me to put back all the furniture exactly where I wanted it. Floors look great and they successfully matched the hardwoods in my other rooms.
Description of Work: Company refinished hard wood floors in three bedrooms and hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melanie H.
09/2017
5.0
hardwood floor
+ -1 more
Loved them. They're so beautiful. And Francisco was very nice and professional.
Description of Work: Refinished hardwood floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
christie C.
09/2017
5.0
hardwood floor
+ -1 more
After several disappointing experiences with contractors during a 6 month renovation, we hired Emperial to refinish our floors. The entire experience was terrific - can't recommend Francisco and his team enough. These guys were punctual, professional, and precise with their work, and the final product was remarkable. My 12 year old floors have never looked better. Recommend strongly - two thumbs up!
Description of Work: Refinish our hardwood floors
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,800
Laurie M.
08/2017
5.0
hardwood floor
+ -1 more
Service was excellent! The owner Ricky came to my house and gave me a detailed quote within a 2 days of my call. He was very thorough and explained what type of flooring would work best in a basement and gave me tips on where to purchase the product for lowest price. They even picked up the materials for me from the store with no extra cost. The work was completed a few days later by 3 workers who took extra time and attention making sure the pattern of the multi-size and multi-color planks were in a pattern I wanted and complimented the room. They had me spot check it throughout so I didn't have any surprises. The price I paid was lower than other reputable companies that I contacted who sent Reps out to my house for an estimate and couldn't answer any of my questions about the type of flooring I should use, materials I needed or cost, they were simply sent to measure the rooms and nothing else. My floors look great and I would highly recommend this company to others.
Description of Work: I had carpet and some tile removed from my basement living room and bedroom and Luxury Vinyl planks installed.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Wrought Iron,
Deck Maintenance
FAQ
Emperial Hardwood Floors is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Emperial Hardwood Floors accepts the following forms of payment: Check
No, Emperial Hardwood Floors does not offer a senior discount.
No, Emperial Hardwood Floors does not offer emergency services.
Yes, Emperial Hardwood Floors offers warranties.
Emperial Hardwood Floors offers the following services: Installation, Refinishing Hardwood Floors, Damage Floor Repair, Staircase & Step-Tread, Rod Iron & Water Base Urethane.
Contact information
1800 Old Lost Mountain Rd, Powder Springs, GA 30127