About us
Services we offer
Reviews
3.45 Reviews
Showing 1-5 of 5 reviews
Bruce R.
04/2017
garbage collection
 + -1 moreBack in February (it is now April), along with other trash bags, we put out a box of old VHS tapes. The box was not picked up, nor was any other trash picked up. They have not made a trash pick-up since then, despite us being paid up through the end of April. Numerous calls made to them, but no one ever answers the phone. We did receive one voicemail message back from Alan saying that the box of tapes was too heavy and did not meet their guidelines. That's fine, I understand, but why was this not communicated to us, and why no trash pick-up since then??? Numerous voicemails that I have left since then have gone unanswered. Bottom line: We have been ripped off by a company that has taken our payment and provided no services for over a month. The original owner (Quentin) must be rolling in his grave seeing what Alan has done to the Pickelsimer reputation.
Description of Work: We had our weekly trash service with (various entities of) this family-run business since 1986. They were very dependable and we had zero problems for 30 years, while it was run by Quentin (sp?) Pickelsimer and subsequently by another owner when he retired. The problems occurred when it was taken over by Alan Pickelsimer (dba Alan's Garbage Service).
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness |
Deborah W.
02/2016
garbage collection
 + -1 moreI am looking for someone else,.
Description of Work: I agree with the reviewer before me, very old school! You can't get them on the phone, they don't have email and if a driver gets sick you don't get your trash picked up but you have no idea why. It is very frustrating.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$5,400
Ron S.
11/2013
garbage collection
 + -1 moreThis is an old school family business. No website, all snail mail; so no website, no email, not even voicemail. If they don't answer-they don't answer; you call back. This won't be a big deal for most customers, but it does mean that they are not being rated any higher than a 'C'. I've had instances where I wanted to make changes, ask on policy or understand why they didn't pick up. Maybe they answer the phone that day, maybe they won't. They are nice people, but it's time to modernize. (Maybe at least buy an answering machine.)
Description of Work: Alan's provides residential garbage pickup.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$70
Robert T.
11/2012
garbage collection
 + -1 moreThey provide friendly help over the telephone, and they are a family run business.
Description of Work: I've been using them for a few months now. They come out every week.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
DONALD M.
11/2004
garbage collection
 + -1 moreEXTREMELY RELIABLE AND EASY TO WORK WITH. BEST TRASH SERVICE I HAVE EVER HAD!!
Description of Work: VERY DEPENDABLE TRASH COLLECTION AT OUR HOME, AS OPPOSED TO CURBSIDE (FEE LISTED IS QUARTERLY).
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$75
Contact information
PO BOX 369, Powder Springs, GA 30127
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garbage Collection
FAQ
Alan's Garbage Service is currently rated 3.4 overall out of 5.
No, Alan's Garbage Service does not offer free project estimates.
No, Alan's Garbage Service does not offer eco-friendly accreditations.
No, Alan's Garbage Service does not offer a senior discount.
No, Alan's Garbage Service does not offer emergency services.
No, Alan's Garbage Service does not offer warranties.
Alan's Garbage Service offers the following services: Garbage pick up
Contact information
PO BOX 369, Powder Springs, GA 30127