Preferred Pest Control

Poor communication Poor customer service Money hungry

Great. Did work with efficiency, thoroughness, explained the process, very friendly and knowledgeable. Have yearly contract with them and each time they come they are very thorough and efficient. Best company compared to what I had an what my neighbors have, I could tell you stories about these bigger companies who do all this great advertising but perform just the opposite.

Perfect and professional

I have used the company for over 2 years and have always had the best experience with them. The exterminators are ALWAYS on time and ALWAYS professional with a huge smile and humble spirit. They really work around your schedule and communicate well between you and office management.

They provide great customer service. Quick to respond and very informative about the work they provide. I would use them in the future. The company contacts you prior to your appointment and they are very professional and friendly

They've done a good job. We've been very happy with them.

Preferred agreed to come out during the time that worked for the realtor and us. They were punctual, thorough, and provided excellent information.

Their office is in Pooler, but they service Savannah. I'm paying $32 a month. They get here when they are supposed to be here. If I have a problem they take care of it. They are very polite, very professional and on time. I've been a customer of theirs for 10 years and would continue to use them in the future.

I felt they are realistic and they were very thorough. I will continue to use them in the future.

James Sullivan came out to do the inspection. He was there when I got there (and I was about 5 minutes early). He did a very thorough examination of the entire house. He used a soft hammer and a light and searched every single wall and baseboard thoroughly. I was very impressed with how complete his inspection was. He spent about 2 hours inspecting a 1700 sf house. He explained to me where termites come from, what to look for, what to do to discourage them, etc. He was really knowledgeable and very patient with my questions. I was really pleased with the appointment.