Power Home Technologies LLC

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We have a service with them. They haven't been out to my house for a long time. They were fine. I have used them for nine months.

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Great

Wonderful, smooth installation, great tech

Provider did and excellent job install in current system.

So far it is good. I have no problems with them.

They charge us every month and I think the price is good. I like their system itself. But I don’t really use the system much so I don’t know how to grade them. The quality is good. I did not have any conversation with them after the system was installed. I did not have any problems or issues with it either. They came out when they were supposed to and they were on time.

A+ with everything that was promised. We use this company for our personal home in Pooler, GA. Chris E was our technician and he installed everything perfect the first time. We have not had a single issue with the alarm system since it was first installed 4 years ago. We also added Alarm.com interactive services from the start and we love the technology that allows us to remotely arm/ disarm and control the system. We've really enjoyed our security system and the added peace of mind that PowerHome Technologies provides our home. Brandie & Bryan

They are really good. He came out, he explained everything, he didn't try to push us towards anything, and he said that if we needed some time then we could let him know. The technician was great, and most importantly, after everything was done, the sales person came back to our house just to make sure everything was working correctly. I would recommend them for their customer service and affordability.

So far they have been fantastic. They came when they said they would be here, the system is up and running, and I don't have any problems with it.

They showed up, they did what they were supposed to do, and we haven't had the cops show up at our door when they are not supposed to, so we don't have any complaints. There was no fee for the system, but we have a monthly monitoring fee. They were prompt, they came out very quickly, after we made the initial contact, and they were on time for their appointment. The thing that concerned us a little bit, because we didn't have any experience in a home security system, they were a little pushy once we sent the check out, expecting that they were going to do it the same day. They weren't 100% warm and understanding about the whole business. We haven't had any problem with the system.

The experience has been good. I would refer to them. The gentleman that we worked with, works for another company now, but when he worked for Power Home, he was great, and we had referred quite a few people to him.

It worked well, and we never had an issue where the national alarm system did not work. I do have a bit of an issue, where a buddy of mine used them and his monthly payment was about the same as mine, but he got more features, and so I didn't understand that. Other than that, they were good to go. I would tell people to shop around and see what everyone else has, to make sure they are getting the whole product. My buddy got the whole camera system, and he had that along with the regular security system. My wife had an issue with the remote of the system, and instead of talking her through it, they sent a guy down there, and they charged her like $50 for that. They could have talked her through what could have been done, and that was kind of shady.

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The install and set up went just fine. The components are up-to-date as well as wireless and they work as advertised. You do get wrapped into a 3 year contract for them to install the system for free and the monthly monitoring fee is a bit pricey. There is no option to downgrade the monitoring or the system so you are stuck with what you sign up for. Additionally, there are some issues with the mobile app and PHT's geo-fencing feature not working as it is supposed to. All-in-all, the company is fine and the products and services are as advertised, just be prepared to commit for the long term.