Description of Work: They never called back once we called in. I called 2x once initial call . They recognized we had a service order but were to busy to get to us
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Lea D.
08/2013
3.0
pool cleaners
 + -1 more
While they did maintain the pool beautifully, the final straw was the pool fill water being left on more than one time. The last occasion (left running over 24 hours as I was not home) resulted in water overflowing and running behind the seams of the pool. I had just paid them over $1,500+ last year to repair similar damage for this happening before I bought the home. When reminded of this, Jake's solution was to tell me that it was about time for a new line and give me a and quot;good priceand quot; on a new liner.
Description of Work: Maintained salt water pool every week, replaced pumps and salt water computer system and repaired previous pool damage.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
Nancy W.
07/2013
5.0
pool cleaners
 + -1 more
They're timely, very professional and they keep my pool crystal clear. The young man that comes in, he's very professiona, very friendly, courteous and just a likable young man.
Description of Work: I use Cool Breeze Pools and Spas Inc. They do pool maintenance for me every month.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan B.
04/2013
5.0
pool cleaners
 + -1 more
They were great. We love working with them.
Description of Work: Cool Breeze has done it all for us, fix the pool, maintain the pool and hot tub and built a pergola and pour patios. They were great. We love working with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Steven S.
02/2013
5.0
pool cleaners
 + -1 more
We interviewed several different pool company's in our area and decided to go with Cool Breeze. Jake (owner of Cool Breeze) provided the best price, with the most wow factor we were looking for. We were not in a hurry to get it done, so it may have taken longer than others might want, but quality and workmanship was more important to us than getting a pool installed in a couple of weeks. I probably took approximately two months, but being that it was late October, we weren't going to swim anyway. Jake was good on his word for what he told us he would do. Some issues with septic line, but not fault of Cool Breeze. The county septic map wasn't accurate on location of septic lines. Cool breeze fixed it though for less than the septic company. The Cool Breeze crew was efficient and polite the whole time they were here, fun to work with. Constantly wanted your input for how something looked, was it the way you want it, expected it, etc.. They did a awesome job on the concrete, and cleanup of the area. Had another issue with the cool deck color that we chose, didn't match the color sample so company sent us replacement paint and Cool Breeze agreed to repaint the decking. Would highly recommend (and have to others who have used Cool Breeze) to install pool or do replacement liners/equipment.
Description of Work: Had a in ground pool installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Maureen V.
07/2011
5.0
pool cleaners
 + -1 more
Fabulous! See comments above...
Description of Work: We called two companies for servicing and the other one answered first so my husband went with them. Cool Breeze was not late - just not first! How we wish we had gone with Cool Breeze! The other company sold us $2000 worth of equipment (new pump with timer & filter) and after receiving payment in full couldn't/ wouldn't hang around to explain it's use after installation. Moreover, after receiving payment it was difficult to get a hold of anyone with answers in the other company. It turned out we needed some other parts as well and the other company did not carry them - and did not even offer to order them for us. I drove to Cool Breeze after speaking with them on the phone and got everything I needed and more in record time with unbelievably good service. They do regular servicing and maintenance and from now on we will use them!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Margaret M.
07/2011
2.0
pool cleaners
 + -1 more
We didn't end up using him because his price was too high. He said it would be $100.00 to come out, $50.00 to diagnose the problem, and another $85.00 to repair the heating element.
Description of Work: He provided an estimate on fixing my hot tub's heating element.
Rating Category
Rating out of 5
value
1.0
responsiveness
5.0
Karen A.
05/2011
5.0
pool cleaners
 + -1 more
Jake came out to see what was wrong, he told me I need a pump replaced and gave me ways on how to order it. Then, when it came in he noticed it was broken, so waited until I had a new one. Then came back and installed it, refilled the tub to make sure it would and always kept me informed of what he was doing.
Description of Work: Took out and replaced on of the pumps in my hot tub.
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Service Categories
Pool and Spa Service
FAQ
Cool Breeze Pools and Spas Inc is currently rated 4.1 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
No, Cool Breeze Pools and Spas Inc does not offer free project estimates.
No, Cool Breeze Pools and Spas Inc does not offer eco-friendly accreditations.
No, Cool Breeze Pools and Spas Inc does not offer a senior discount.
No, Cool Breeze Pools and Spas Inc does not offer emergency services.
No, Cool Breeze Pools and Spas Inc does not offer warranties.
Cool Breeze Pools and Spas Inc offers the following services: New pool installation & deck renovation, cleanup of dirty pool, lighting, electrical, liner replacement & pool painting.