Phil and the Routine Maintenance Crew did a fantastic job on our project. We had a hard time just getting anyone to price our job; no only did Routine Maintenance price it, they showed up ahead of schedule and completed it ahead of time. We could not be more pleased with the work done at our location.
Description of Work: Windows-Counters-Flooring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Routine Maintenance Inc
Thanks [Member Name Removed]. We appreciate your business.
It went very smoothly. Guys were diligent & meticulous, on-time, cleaned up, and very pleasant to have in my home.
Description of Work: 2 new windows, new door, blinds, painting, deck repairs, flashing replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ann V.
01/2018
5.0
handyman service, replacement windows
+ 0 more
The new door and windows are energy efficient and we could feel the difference immediately. The workmen were always on time, professional, and polite. Routine Maintenance has done quite a lot of work in our home over the years; the work was always done extremely well and the cost has always been competitive. It is often so difficult to get workers to show up on time, or at all, this has NEVER been the case with Routine Maintenance. They show when they say, they do a great job, and they are priced right. I definitely trust them in my home and will continue to use them in the future.
Description of Work: Our front door, side windows, and two palladium windows had to be removed and replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Routine Maintenance Inc
Thanks [Member Name Removed]! We appreciate your business! Phil
Pamela R.
01/2018
5.0
handyman service, replacement windows
+ 0 more
I have used Routine Maintenance for over ten years. They always do excellent work and I trust them completely. So when I had some rotting around a window I called them. The workman was polite and professional. He was totally focused on the job and didn't waste any time. I was very pleased.
Description of Work: Window replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Routine Maintenance Inc
Thanks for being a longtime customer Pam. We sincerely appreciate it. Phil Prebor
Lorrie R.
01/2018
5.0
pressure washing, house painters
+ 0 more
Our house looks fantastic! Phil gave us good pricing and recommendations. Paul, Fred and the crew were so great to work with and we are so happy with the completed job. We look forward to hiring them in the future.
Description of Work: Exterior repairs on siding and windows and entire exterior painting.
Overall work was very well done. Phil and Paul a pleasure to work with. Great help with ideas and suggestions. Team lead by Dustin worked well to handle all three projects over a few months.
Description of Work: Remodeled all three bathrooms in 30 year old John Wieland home.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Routine Maintenance Inc
Thanks [Member Name Removed]. We appreciate your business. Sincerely, Phil Prebor
Marie S.
01/2018
5.0
replacement windows, house painters
+ 0 more
Very well. No complaints. We received immediate response to any concerns during the work. Prices are competitive.
Description of Work: Exterior painting and new windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Routine Maintenance Inc
Thanks [Member Name Removed]. We appreciate your business. Sincerely, Phil Prebor
Dana H.
01/2018
5.0
handyman service, siding, replacement windows, pressure washing, house painters
+ 3 more
The employees were efficient and thorough. Would definitely recommend and hire again
Description of Work: Replacement windows, house repairs and painting
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Routine Maintenance Inc
Thanks [Member Name Removed]. We appreciate your patience and your business. Sincerely, Phil Prebor
Cathy C.
07/2017
5.0
handyman service, replacement windows, house painters
+ 1 more
From the estimate to the final work done, everything was handled in a timely and professional manner. Work was checked daily and we were kept informed of progress and pending work to be completed. We were completely satisfied. There were several other issues going on and we were very satisfied with the way their work continued and stayed "on-task" to completion.
Description of Work: Routine Maintenance Inc. repaired window sills, wood damage and moldings as well as replaced old windows on a large portion of our home. Every part of the work done was very professional, timely and cost efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Routine Maintenance Inc
Thanks [Member Name Removed]! We look forward to working together in the future. Sincerely, Phil Prebor
sandy S.
03/2017
5.0
handyman service, replacement windows
+ 0 more
I have used Routine Maintenance for approximately 20 years. They are reliable, do a good job at a multitude of different tasks. They are even installing Simonton Windows! Call them ...you wont be disappointed. I have recommended to friends and they have been pleased with the work as well.
Description of Work: Tile work Masonry work Window work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Routine Maintenance Inc
Thanks [Member Name Removed]!
Donald K.
03/2017
5.0
handyman service, deck cleaning
+ 0 more
Excellent! Considering what this company had to endure due to some unforeseen delays by elements of which they had little control I would give them an "A+! It wasn't just about the product or services they performed it was the people that made it a truly enjoyable experience. In todays world it's difficult if not almost impossible to find a company that really cares about you. I've always considered the finished product vey important but what is more important is the care afterwards. They performed way "outside the box" when it was necessary. They do exactly what they say they are going to do and then stand behind their work without question. Character, credibility and integrity seems to be the very backbone of this company. I wouldn't hesitate for a second to recommend them to perform any services they provide. I can sleep at night and theres a lot to be said for that!
Description of Work: Deck rebuilt and stained.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Routine Maintenance Inc
Thanks Mr. [Member Name Removed], We appreciate your business!
Routine Maintenance responds quickly, shows up on time, performs quality work, sends pleasant, professional workers, and guarantees their work. Their prices are a little higher than your fly-by-night maintenance people, but if you're looking for quality work that you can trust, they are the folks to call. They finished quite a bit of work in a short amount of time because I was trying to fix up a house and move into it. They prioritized and finished the most crucial jobs first. I was extremely pleased.
Description of Work: Install dehumidifier in crawl space, even out uneven concrete, paint garage floor, install beadboard in garage, provide and install windows, misc small repairs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,800
Response from Routine Maintenance Inc
Thanks [Member Name Removed]! We appreciate your business and your feedback.
LINDA M.
02/2017
5.0
replacement windows
+ -1 more
From start to finish, the crew was friendly, proficient, punctual, and trustworthy! They took extra care with my furnishings and even put back the blinds and curtains--what a nice surprise! I would definitely recommend Routine Maintenance.
Description of Work: Replacement windows and vinyl cladding on windowsills.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$23,000
Response from Routine Maintenance Inc
Thanks [Member Name Removed]! We appreciate your business.
M Lee M.
02/2016
1.0
interior painters
+ -1 more
It did not go after many days of research.
Description of Work: Returned my telephone call to inform me I was not in his service area.. The Service Provider's web page under "Angie's List" states that the "Service Area" includes "Fayette County and Surrounding Areas." I live in Fayette County!
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,000
Response from Routine Maintenance Inc
Hello Mr. or Ms [Member Name Removed], Thanks for your feedback. I have just recently working again with Angie's list and am responding to your review (sorry for the delay). I will ensure that our listing is correct in that we do windows in the Fayette County area, but otherwise we only service Peachtree City.
Charles M.
07/2015
3.0
handyman service
+ -1 more
I called and ask for them to come. They did not come as promised.
Description of Work: Did so up as promised. I was very up set.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$1,000
Response from Routine Maintenance Inc
Mr. [Member name removed], I am uncertain what transpired. I will look into this on Monday morning. I apologize for not exceeding your expectations. As an FYI, our phones are answered 24 hours a day, and we receive text messages and emails when we are not in the office. Again, I will figure this out. Thanks.
Jane S.
02/2015
5.0
doors, house painters, remodeling, handyman service
+ 2 more
Absolutely the best. experience. I use Routine Maintenance for all my handyman and renovation. They called the night before and quickly got to work. While one guy did the outside repairs, another fixed the basement door. They finished quickly and removed all the old damaged piece.
Description of Work: Repaired the brick molding around the garage and repainted it. Cut a groove in the pavement to allow water to drain. Finally repaired the basement door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$435
Response from Routine Maintenance Inc
Thanks (removed member name), We appreciate the feedback. Phil Prebor
Jeffrey W.
01/2015
5.0
drywall, handyman service, interior painters
+ 1 more
Very professional and courteous. I had a few extras and changes at the last minute, and they were done with promptly and with no complaints or questions. We kept their cards and will use them again for future needs
Description of Work: repaired dry wall and painted
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Routine Maintenance Inc
Hello [member name removed], Thanks for the postive feedback on Angie's list! We appreciate your business.
Peter S.
12/2014
5.0
handyman service
+ -1 more
Did a great job, Very good, professional work.
Description of Work: Repairs for house for sale.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Routine Maintenance Inc
Hey [removed member name], Thanks for the review... we appreciate the feedback. Sincerely, Phil Prebor
Ronald W.
11/2014
5.0
replacement windows, deck cleaning, decks, gutter repair, handyman service
+ 3 more
Very well overall. Missed initial repair appointment but called explaining situation and rescheduled for following week. Fairly adjusted work $ on original estimate that did not need repair.
Description of Work: Repaired & repainted approx 12 partially rotting exterior window sills and/or frames/ munilons. Rebuilt 2 new concrete footers for rear deck where surrounding ground had washed away. Installed visqueen underside of deck to prevent future runoff. Reattached 2 gutters at a very high elevation on left side of house. Work crew was courteous and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,565
Response from Routine Maintenance Inc
Thanks [member name removed]. We look forward to doing more business in the spring. Thanks again.
Julie G.
11/2014
5.0
glass repair, handyman service, replacement windows
+ 1 more
Things were very smooth. It did not take long to get the windows/glass or have them put in. The crew was timely, and trustworthy (I work, so they had my house to themselves throughout the install). It's going to be a lot warmer this winter!
Description of Work: Installed new windows and glass panes throughout the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,760
Response from Routine Maintenance Inc
Thanks [removed member name]. We appreciate your business.
Joseph M.
06/2014
3.0
handyman service
+ -1 more
Unfortunately, I had to call and check up on the estimate as it had not been submitted to me in 5 business days. When I called the estimate came in 24 hrs but it was 12% higher than another estimate I already received. Sorry to say that lack of follow up along with th ehigher price was the reason I chose another provider.
Description of Work: The estimator showed on time and seemed to be a nice guy. He did a thorough walk around and asked good questions. Overall I would have considered him for the job if this had been consistent.
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
responsiveness
3.0
$7,500
Response from Routine Maintenance Inc
Hello Angie's list members, I read [member name removed]'s comments. Thanks for the input. I'll use the feedback to take the neccessary steps to improve our estimating and follow up process. FYI, we use the popular accounting software (Quickbooks) for our estimating and invoicing. Unfortunately, the estimates go to QB's' then get sent to the customer. They appear as bulk/spam email in many instances. We separate ourselves from much of our competition by not using high pressure sales, hence the missing follow up visit or phone call. In the future, I will set up a process to ensure customers have received our estimates (and invoices). As far as prices are concerned, we are typically very competitive with companies that conform to workers comp insurance and IRS regulations. I'm sorry we did not meet [member name removed]'s expectations. Thanks again for the feedback. Phil Prebor
Marsha G.
02/2014
5.0
doors, handyman service, water heater repair
+ 1 more
I appreciated their willingness to come right away, even when the roads weren't at their best.
Description of Work: They replaced the attic access door, installed two deadbolts, and reset the latch on the front door. They also made a trip out to the house when the water heater expired (during a snow storm, naturally) and tried to make it work. (A part was faulty and had to be replaced later by a plumber.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Routine Maintenance Inc
Thanks [removed member name]. We appreciate your business.
David W.
06/2013
5.0
handyman service
+ -1 more
Overall very happy with these guys. They are professional, punctual and honest. Not the least expensive, but you prboably get what you pay for these days. They are very capable to handle a large variety of jobs. Phil came out and surveyed the issue. A day or so later, he provided me with a detailed quote. I ended up getting about 6 quotes from various vendors, but went with Routine Maintenance. They came out and leveled the porch. They had to come out a second time to lift it up further, but they were "no questions asked" in coming out to make sure things were correct. They came out a third time to install a downspout. They also did a little concrete work, replaced a couple deck boards, paint touch-up and caulking. Phil was great at follow-up to make sure I was happy.
Description of Work: Leveled a front porch that was sinking and added a gutter downspout.
One of the brothers came out to give me the quote and I had a good experience. He just kept taking notes and when he came back with a detailed estimate, he broke out every sentence that I asked him about and I was very impressed with that so I hired them to do the work. They worked everyday until they finished the job. They did a good job. They were very thorough and very professional. I will absolutely use them again in the future.
Description of Work: I used Routine Maintenance Incorporated for painting, electrical work on the lights, window repair, redoing the front door, gutter cleaning and outside the house pressure washing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,890
TAMMY H.
09/2011
1.0
replacement windows
+ -1 more
After calling our local dealer in Peachtree City, leaving a msg. and not hearing back from them for an unacceptable amount of time, we called the main headquarters to see if there was another dealer in our area. We were told no, but that they (headquarters) would attempt to contact the Peachtree City dealer for us. We were eventually contacted and a date scheduled for an estimate. Fast forward to the date of service. Only after performing the service were we told that it would take 6 weeks to fully see the defogging affect. We were told, only then, that the windows would actually look worse at first, but over 6 weeks would gradually improve. This did not bode well with us as we were listing our house for sale only a few days after the defogging service, and the idea was to have the windows fully repaired. We would not have taken the defogging route had we known that the windows would look worse at first (an understatement by the way). Fast forward to the prerequisite 6 weeks to see the miracle of the defogging system. The windows still looked worse then they had before they were "defogged". We called and were told we would get a complimentary retreat. After the retreat, the windows still looked terrible. We were told to patiently wait another 6 weeks after the retreat in order for the defogging to take affect. Meanwhile we have buyers touring our home and providing feedback to us that they were concerned about the fogged windows, precisely the scenario we were trying to avoid. After the additional 6 weeks, 12 weeks total, all three windows still looked worse than they had before they had been "defogged". We opted to call a glass repair company (see my great review on them) to just have the glass replaced. So after paying approximately $450.00 to Routine Maintenance, and authorized Window Medics Dealer, we ended up paying another $425.00 to have the glass replaced. We could have just skipped the miracle "defogging" system and paid $425.00 up front to have the glass replaced (yes even cheaper than defogging--duh!). Our main concern with glass replacement was that there would be a terrible mess and repair process to take the windows apart, etc. Our glass repair guy was awesome. You couldn't even tell he had been there after he replaced the glass. If the fogged window glass had not been new, clean and clear after his service, I wouldn't have even known he was there. He didn't have to disassemble our 30+ year old windows after all. Save your money, replace, don't defog.
Description of Work: Three of our broken-seal windows were attempted to be "defogged" by Routine Maintenance, who is an authorized dealer of Window Medics Window Defogging System. The cost was 450.00.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Windows,
Exterior Painting,
Interior Painting,
Doors,
Pressure Washing,
General Remodeling,
Deck Maintenance,
Glass and Mirrors,
Drywall,
Decks and Porches,
Ceramic Tile
FAQ
Routine Maintenance Inc is currently rated 4.7 overall out of 5.
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Routine Maintenance Inc accepts the following forms of payment: Check,Visa