Atlanta pool builder and pool repair service. We have over 16 years of custom pool and spa experience and specialize in design, consultation, and landscaping of outdoor living spaces.
Business highlights
17 years of trusted experience
Emergency Services Offered
Services we offer
Swimming Pool Contractor, Swimming Pool Contractor, Pool Builder, Pool Repair, Pool Contractor, Swimming Pool Builder, Swimming Pool Supply Store, Swimming Pool Repair Service
My job was estimated to be completed in 3 weeks. It took over 3 months to finish, and weather was not a significant factor. We had many construction quality and communication problems. I was very disappointed with this company and will not recommend them.
Description of Work: pool renovation
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$40,000
Response from Innovative Pool and Spa
Dear Mr. [Member Name Removed], This work has been completed over a year now. Why the delay in placing the bad review? You pool remodel was done in the middle of our busy season. So patience was going to be required on your behalf. It shames my business you leave negative comments. I work very hard to please all customers and if I could upload a photo of your pool I would. The quality is superior. If you were so unhappy with our work why did we return to your property and perform a winterazation on your pool and irrigation after the pool was completed (while you were out if town and I personally performed the work myself at your home). Again Sir, this is completely untrue and I dispute your review. Eric Brooks Owner Innovative Pool and Spa
David H.
06/2017
5.0
pool cleaners
+ -1 more
Everything was done professionally and in a timely manner. I'm much happier with the follow up service of Innovative Pool and Spa.
Description of Work: I needed some warranty work done on my pool equipment. They came out and fixed my problem, and took care of a few other problems too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Sandra W.
09/2015
1.0
pool cleaners
+ -1 more
See above
Description of Work: We had an apt. With Eric to come by and talk to us about having a pool built at our home. The appt. was for 6pm since my husband works late. I got a call and an email that day early in the afternoon stating he was running behind could they reschedule. The appt. was rescheduled for 2 weeks later. Eric never showed up nor called. We were ready to build but guess this company doesn't need business.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Jane S.
02/2015
5.0
pool cleaners
+ -1 more
I thought they did a good job.
Description of Work: We have used them for pool and spa service and repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
S H.
06/2014
5.0
swimming pools
+ -1 more
I was extremely pleased with his proposal, concepts and obvious focus on delivering a quality project. Due to job changes and other unanticipated events, I am still not ready to move forward, but I am 100% certain that Innovative Pools will be the company that I will hire.
Description of Work: Eric provided me not only a quote, but brought forth some excellent ideas to help me manage my very limited budget. He is a true professional with the goal of quality and customer satisfaction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40,000
Jane S.
06/2014
5.0
swimming pools
+ -1 more
They did a great job. It was premium quality work at a reasonable price. We even had a valve break during the winter, and they only charged us for the part! We are very happy; they were the easiest company to deal with while building our home. In fact, our builder copied the pool area layout at his own home!
Description of Work: They built and installed my whole patio area including the in-ground pool, fire pit, and hot tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katherine H.
11/2013
5.0
pool cleaners
+ -1 more
We had some drainage problems in the yard and a new patio put in that required drainage changes to the yard. They also did accent lighting in our front yard and up lighting of trees in our backyard.
Description of Work: We had some drainage problems in the yard and a new patio put in that required drainage changes to the yard. They also did accent lighting in our front yard and up lighting of trees in our backyard.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Keith T.
05/2013
5.0
pool cleaners
+ -1 more
Innovative Pool and Spa in Peachtree City. They have been great. Our service date is right now. They are still putting it in. The price was reasonable.
Description of Work: Innovative Pool and Spa did a virtual picture of your back yard and shows you exactly what your pool is going to look like. No one else did. You can go in and look at it on the TV and look around it was really cool.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation,
Pavers and Hardscaping,
Fireplaces
FAQ
Innovative Pool and Spa is currently rated 4.4 overall out of 5.
Innovative Pool and Spa accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Innovative Pool and Spa offers free project estimates.
No, Innovative Pool and Spa does not offer eco-friendly accreditations.
No, Innovative Pool and Spa does not offer a senior discount.
Yes, Innovative Pool and Spa offers emergency services.
Yes, Innovative Pool and Spa offers warranties.
Innovative Pool and Spa offers the following services: Swimming Pool Contractor, Swimming Pool Contractor, Pool Builder, Pool Repair, Pool Contractor, Swimming Pool Builder, Swimming Pool Supply Store, Swimming Pool Repair Service