AmeriFreight Discount Car Shipping Auto Transport

Harry Davis with Amerifreight was awesome to deal with. He was professional, quick to get things done, and worked for a great price. He stayed in touch with me from start to finish, and followed up afterwards too. I highly recommend Amerifreight. (I also called other companies - this can be a fishy industry- I highly do not recommend Midsommar if youre looking, they were dishonest and called and emailed me incessantly, drove me crazy!) Do yourself a favor and hire Amerifreight, my car arrived on time and in perfect condition.

Very smooth transaction. Harry Davis was extremely professional and responsive. He contacted me regularly with updates and follow up was excellent. The carrier that actually transported the car did an excellent job and kept us informed every step of the way.

I was given an ultimatum of time and place for the PICK-UP of my car. The driver a Mr Wen from United Auto Trans either did not speak english or was not particularly literate, so, there was no conversation about location or time. When I told him neither time or location would work, he suggested I "get freind" for the pickup. Being new to the town I made it clear I had no such "friend" in town particularly one who could wait in the street for the 3 hour window given to me. The car was so dirty I couldn't even begin to check for damage(Luckily after a wash it was clear there was not). I am not a man who likes being given ultimatums particularly when I purchase an item or service this expensive

The cars were picked up as scheduled. They arrived a day later than scheduled due to mechanical problems. Cars were in same shape as they were loaded in, no scratches or dents. Driver was very professional and courteous. I will definitely use them again.

The driver was very courteous and kept us informed as to when he would pick up car and when it would be dropped off.

Amerifreight was the quickest response with a competitive price. They went above and beyond to meet our time crunch for pick up. The driver also communicated well and all worked out. SO easy!

Agent was not responsive or communicative. After 3 weeks of being listed on their board, I hired another company.

Excellent service. The person I dealt with on the phone was knowledgeable, courteous and efficient. Driver was punctual, professional and highly competent. Car delivered earlier than promised, without a scratch. They weren't the least expensive, nor were they the most expensive. It was worth the extra money to have such great service.

Went well, all on time, everything worked fine.

Great customer service Explained how the process worked and executed very well

car was over a week late at a much higher rate that quoted...very misleading and the broker did not do his job well, yet got almost as much as the driver who was satisfactory when I finally got my car.

Signed the contract but after waiting week after week with no transport, having to contact Graham over and over, i had to cancel. The delay was just over a month, they said they couldn't find a shipper. Executive Auto Shippers got it done pretty quickly

I've never written an online review before, but shipping your car across the country isn't the most straightforward process for first-timers no matter who you use, so I thought I'd help others through my experience. I contacted Amerifreight in early December, and no thanks to them I have my car a month and a half and thousands of dollars in extra costs later -- partially because they failed to deliver, and partially because of their sub-par customer service and communication through the process left me in a total lurch. Based on how I was treated, I don't think my experience could possibly be unique. This was my first time using Angie's List, but they got knocked down a notch in my view by listing AmeriFreight near the top of their recommendations. Like others, I did some research on the process and recognize you are hiring a broker who will find you a spot on a truck - and so there are some variables that make exact prices and pickup/dropoff tricky. But when I finally found a good outfit (post-Amerifreight's failure) that used something called "customer service" to work with my timing and budget and ship my car -- and it really doesn't have to be very hard at all. I had a hard move date of December 18. My family (a toddler and an infant) and I were flying across the country for our permanent move from Washington, D.C. to Portland, OR. I needed my car on the other side as soon as possible. Driving wasn't an option. I gave Amerifreight an 11 day window in which I could give my car for delivery. I went with Amerifreight because of the Angie's List recommendation and I was frankly sick of wading through the online horror stories in reviews for most shippers. I got Graham, who told me he was going to be my point from start to finish through the process with Amerifreight. The first thing he did was basically make it sound mandatory that I write good reviews online once they shipped my car. Not a great way to win my trust. (By the way, they dropped this request like a rock once they left me high and dry). I think you have to check a box somewhere that uses careful language that all but mandates you to leave good reviews for them. It's a stupid company policy to try and "fix" their online reputation. They should offer a better service to do that. Not cool, but OK. Get my car there, i'll give you an atta boy. The next thing he did was go through a complex set of pricing tiers, and then not really listen to me explain my timing parameters. He sounded weary, like he was sick of stupid customers trying to obtain expedited service for a low price. I explained that I knew I might have to pay more money than the quote, and that I was OK with that - getting my car shipped by my move date was my priority, not the lowest cost. I had to re-explain my timing and price flexibility numerous times, but it doesn't seem he ever heard any of that. As many other bad reviews of bad shipping experiences detail, I got a lot of defensive "You don't understand how this system works..." And I wasn't even being confrontational -- it was our first discussion! I was just trying to politely throw my wallet at them to get my car shipped. After we hung up, I don't think I would have ever heard from Graham again if I hadn't pestered him for an update. I sent multiple emails and left multiple messages asking for an update that were never returned. I finally got a call back after a terse "I just need you to call me and acknowledge that my order is still in your system" email with about a week to go. He was defensive and started explaining how the "bid" was way too low. I think I know what he meant, but that was the beginning of an attempt to get me to stop annoying him with my questions by throwing industry jargon at me. Despite my exasperated-sounding review, I maintained composure throughout this process. Still, when I asked him what the hold up was, and if increasing my quote would help, he defensively said "We're at 80% of freight!" Huh? Well, blahblah'ing at me worked and we ended the call and I felt more anxious than before. I believe I had one more similar call about 4 days out from my move, initiated by me, not Amerifreight. The one piece of information I gleaned was that "there just aren't any trucks going that route right now." No trucks leaving the Washington, D.C. area to Portland, OR? I'm not trying to fly supplies into the Alaskan wilderness – just find a car-transport truck going between two of the largest cities in America! (The inanity of "no trucks" was explained to me by my next broker with whom I was completely satisfied, who had two shippers that could guarantee 48 hour pickup windows same-day as my call.) I asked Graham, “Shoot me straight, is this happening or do I need to scramble and make alternate arrangements? "80% of freight! We've tried and we're still waiting! Garbledy blah blah blah!" I just kind of figured Graham would call within 48 hours of the move to let me know whether they could help or not. Getting your car across country for a life move of your family isn't an insignificant detail. Nope. Our flight was Sunday morning at 8am. I called at 2pm the day before, and was told Graham doesn't work on Saturdays. So, my point person from start to finish was totally missing from action on the last, most stressful, most important day – and never told me he’d be out. No one was planning to tell me anything. The woman I spoke to when I desperately called Amerifreight was friendly, but completely unhelpful. According to her, no one has ever shipped a car from anywhere in the eastern sea board during the winter, so my order was bound to fail. My one positive; at least they didn't charge me. I needed that money to pay for a month-plus worth of rental cars in Portland, help with the arrangements to store my car for a month plus in Washington, D.C., to travel back to Washington, D.C. and stay for several days just to repeat this process with a competent shipper that actually burnt a few calories to find a truck and keep me informed. Again, for anyone who made it to the end of this review: you don't have to put up with crappy brokers. If they start asking for reviews up front or make timing/pricing/the guarantee of service unnecessarily confusing during the "sales" conversation, or don't seem to understand what customer service means, you have much better options. I went with Auto Shipping Group for my successful ship, but I'm sure there are other decent brokers out there, too.

Vehicle arrived safe and without incident. Took a bit longer to line up a carrier than expected. Overall cost to transport considerably higher than they originally estimated. Partially my fault for not having vehicle ready to go at a moments notice. Their commission seems to be a bit high (over 26%). Ended up paying what is about average based on other estimates received.

I used AmeriFreight to arrange transportation of my car from MA to CA and then two months later arranged for a return trip. I worked with Graham Turner and found him to be very accessible, open, honest, and helpful in making all the necessary arrangements for both trips. He carefully explained the services that AmeriFrieght provides and all the options available to me. The carriers Graham arranged, in both directions, proved to be very courteous and helpful as well. There was a minor issue when the muffler hanger developed a crack on the trip out to CA, which ended up only being a $20 dollar repair, but Graham was right there to help ensure that I had all the required information concerning insurance coverage should I have needed it. When I needed to arrange for the cars return to MA there wasn't a single moment of hesitation before contacting Graham at AmeriFrieght to help arrange for that. Should I need car transport in the future there won't be any hesitation then either.

They promised to find a transporter from the top 10%. I liked the fellow that they found for me and he transported the car quickly with no problems. I was encouraged to buy insurance, but in retrospect and having spoken with the driver, I don't think the extra insurance was necessary. My agent, Lecia, was very nice, professional. She explained the process well and answered all my questions promply. I would have preferred not to pay the broker fee but there was no other way for me to find a reputable transporter on my own. Everyone I called was a broker. I went with Amerifreight because of the good reviews on Angie's list and because Lecia did not pressure me.....she just explained the facts.

Nightmare from day 1, stay away. Disclaimer amerifreight is just the broker for your car shipment, but they brokered a nightmare experience for me. Long story short my truck was very hard to track bc of limited contact with the shipper, and upon reciept of truck it looked light it went to battle. The shipper put my truck in the top rack and dragged it through some tree branches causing over $2500 in damage. This is were amerifreight also disappointed, they took no responsiblity and seemed to care very little. They offered no help in trying to recover the money I spent on this nightmare both to them and the shipper. They even kept the money I gave them for brokering the deal with this shipper. After multipe phone calls to try to get a hold of a manager no oner ever called me back, and this went on for days until I finnally gave up.

First of all, ali Jones was a delight to deal with the entire time. She promptly returned all my calls and answered all my questions. If I had to complain about anything it would be that they were unable to get my truck transported for the amount they quoted me. But, this process was explained very clearly in the first phone call I had with Ali. So I knew what to expect from the start. In the end, the cost was right in line with my other three offers. I always the option to take the deal or not. So I can recommend Amerifrieght highly.

They initially quoted me a low price to get me interested, but then they came with a 30% higher cost. I lost 10 days with them. When I decided to change provider, the other company was able to find a carrier at the same low price within 2 days (and the delivery was done perfectly on time by the other carrier).

Dealing with Amerifreight as the broker was an easy experience. I got a quote online and dealing with Graham Turner, my representative, was excellent. He managed my expectations with finding a carrier and my price was raised in order to find a transport but in the end, I thought the price was still fair. Dealing with the transport carrier was good. I thought the driver was friendly and for the most part prompt. He delivered my car on time, which was appreciated. I would recommend Amerifrieght as an auto transport broker the next time I need it.

I did a lot of research looking for ways to transport my son's car to Georgia. I chose AmeriFreight because of their excellent reviews. I called and spoke to Graham, and he was quick to get me connected to a driver to pick up my car the next morning. It happened quicker than I expected, and the car arrived 2 days early. Our driver was prompt and professional. I would recommend them to anyone looking for a Auto Transport Broker.

Received a quote the day after I submitted an online request and the car was picked up the following day. The driver (Pasha) was very polite, thorough and appropriately considerate of getting his truck through the neighborhood (low branches, tight turns, etc) that might damage the cars on top of the truck or lawns of corner lots. Car was delivered (Atlanta to San Francisco) 5 days later without incident. Lecia checked in regularly to see if the truck was picked up on time and delivered as promised. Would definitely use AmeriFreight again.

AmeriFreight and Jorge Cruz did a spectacular job moving my car from California to NY. I cannot say enough about the company and particularly Mr. Cruz. Professional, responsive, detailed, great follow up before, during and upon delivery. I would highly recommend AmeriFreight and Jorge Cruz.

From start to finish the process was very easy, the quoting was done on line. There were only a few phone conversations to over the details of the car and its condition to ensure the proper carrier was contracted to move the vehicle safely. Everything happened on time or early per our agreement. Based on this type of moving, you are contracting someone looking to fill their schedule so exact dates were not available but they were always ahead of the dates quoted. My wife spoke very well of the people AmeriFreight contracted for the actual move and everything went well with the vehicle safely delivered. The car did not run nor have reliable brakes so ensuring that someone was capable of handling this was critical.

This is the 2nd time I have used AmeriFreight and worked with Graham. This company is absolutely fabulous! Extremely professional, trustworthy, and reasonably priced. AmeriFreight is basically the forwarder who finds the best transport service for my needs. Twice they have provided me with excellent companies. They were able to fulfill my request within a few days (in one instance, the next day), and followed through perfectly. I would recommend this company to everyone!!