National Property Inspections

Overall it was great! We received the report within 24 hours. It was detailed, had images and explanations and they offer a nice warranty for the items the inspected which is always nice.

Run away! There are plenty of other inspectors in the Atlanta area with integrity. One of the inspectors for this company damaged items in my home. I brought the items to the attention of the inspector, and the company owner. <br/>Both the inspector, and the company owner: * Assumed that I am in the wrong * Spoke over me, in a condescending manner, and barely gave me a chance to speak * Refused to listen to reason that they made a mistake * Refused to take responsibility for their mistake

I used NPI - National Property Inspections as part of the due diligence efforts while buying my home. Although the inspection report was detailed, I had to find out after I moved in (too late) that several items were missed. Particularly the custom refrigerator was marked as operational/functional by the inspector but was not cooling when I moved in. After several weeks without a fridge and an eventual assessment and repair, it was concluded that the fridge had no coolant at all due to a leak in the cooling system. Consequently, it is impossible that it was operational and functioning at the time of inspection. The "warranty" NPI offers does not cover refrigerators, so don't be fooled by that. Replacement of the fridge would have been $8,000. Luckily because the parts were still under warranty, the repair was ?only? $700, instead of $2,500. I tried to work out an arrangement with the owner, to help pay for the repair - since they missed this during the inspection - but only received a lame email saying the refrigerator must have broken AFTER the inspection. CANNOT RECOMMEND - STAY AWAY!