Five Star Pressure Washing Service

Same experience as a lot of others. Tried to contact a few times, no luck. Had to move on, service was supposed to be at rental property with short window to perform service.

Terrible they never showed up

I contacted him about an expired big deal for a pressure wash job. Even though it was expired through Angie's List he honored the deal anyway. He was one time, very courteous, and he did a really job.

He will not show up, please refund my purchase price for this coupon. No work has been performed.

I called the service provider 5 times and did not receive a return call.

They were outstanding. I would use them any time. The guy went above and beyond, absolute great company. In fact, we're going to use them again. We're going to wait till the winter gets through and then I'm going to have him come out again. In fact, we're quite a ways from them, and we really love them. He communicated with me right from the beginning and we just kept in touch through email and then when he was able to, he got out and then he did a great job. Very nice man, really was great company. I paid him a little bit extra to do some pressure washing on the house, but that was something I wanted him to do. For $99, he did everything he said he would do. I don't have anything bad to say about that company, it was great. If we didn't like it, we wouldn't use him again, but we are going to use him again.

He called me and let me know that he had some family issues going on so I told him to give me a call when he had time to do the work. I still have not heard from him and all I wanted was for him to call us back and he has not even done that. Unfortunately, have already paid for this deal and need to get the work done as soon as possible.

Service provider indicated he had a family emergency and contact me later to provide the pressure washing service....never heard from him.

Called twice, never showed, I've been meaning to call and get my money back.

Called and emailed several times to find out exactly what services were to be provided and no response to my inquiry was ever given.

Five Star Pressure wash was a complete failure that led me to the best pressure washer listed on Angie's list. Five star was a "no show", once I called them I was not even on the schedule. The owner made the excuse that it was raining, I guess rain stops his phone from working.He promised to call me back, he blew me off, no call back or apology. Do not use Five Star Pressure Wash, they are not dependable, sometimes you get what you pay for ...nothing in this case.

This was a very frustrating experience, resulting in a refund, since obviously services were not going to be delivered at any time in the near future. Clearly the provider was overwhelmed by the response. I think actually the blame lies with Angie's List in this situation, since they should not advertise a Big Deal unless they first ensure that the provider is equipped to handle the anticipated customer response.

He was excellent. He was very personable. He actually did some extra cleaning. He had a special solution that he added that he said that would really brighten it up and he did not charge any additional. So, he tried to do the best job possible without incurring any additional cost. He was very concerned about the quality of the job.

Unfortunately, I was unable to use the deal. We have called and left several messages and the company has never called back. Angie's List even tried to contact them for us and we still haven't heard anything. Even if they're busy or they don't service our area, they could at least call us.

Another Big Deal purchase. I called to make an appointment as soon as I bought it but was informed that because it was such a popular offer I would have to wait and call back later. Of course I forgot and the deal expired. When I called the company the owner was accommodating and offered to deduct the big deal price and charge me for the balance of the regular price, which was fair. We made an appointment for a Thursday but because of rain the owner rescheduled for a Sunday. This was impressive, but it rained quite a bit then so his schedule was probably backed up. I was gone when the guys came. They were punctual, but careless. They blasted the porch without removing anything so a wind chime was destroyed and the door mat was soaked and ruined. My husband was home at the time and would have been happy to move them out of the way if they had asked. They also stepped on a metal roof tile and dented it even though my husband asked them to be careful about that. The pressure wash job was adequate, but they were careless and seemed in a hurry to finish.

I bought this BIG DEAL in 9/2012. I did speak to the owner of the company a couple of times. He told me his truck was broken and he would get back to me... the weather was bad and he would get back to me.... then he simply did not return my many calls and emails to schedule the service. Today is 6/6/13. I still have not received the pressure washing. I called Angie's List to get a refund, but they will find a different company to honor the deal I purchased so that I can finally get the washing done. I'm sure the owner is a nice man, but this has been a truly disappointing experience.

After nearly a month of effort on my part, no appointment was scheduled. I got a refund from Angie's List.

Still have not heard a word from this business. I know he is proably overloaded because of the listing in Angie's List, but professional courtesy would dictate that a RETURN phone call be made. If not to schedule service, then to apologise and admit that he is incapable of filling a service appointment!

they need to be persuasive and need to call back when someone leave a message. I will give them a call again and hopefully it will work out.

I purchased an Angie's List Big Deal to get pressure washing done. I continually called and left messages to schedule an appointment however NEVER got a response, except an email saying he'd get back to me. He never did. I had to ask Angie's List for a refund.

Can't rate the company yet, I'm still trying to get an appointment setup. I will definitely provide a review once the work is performed.

Service was punctual, the rates were reasonable and the quality of the product was good. I would recommend them and also use them again myself.

Our experience with Five Star Pressure Washing was very positive and we would not hesitate to use them again or recommend their services to neighbors or friends.

Left 2 messages but they never returned my calls

No story to tell. I was never able to make contact.