Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Roto-Rooter is America's Largest Plumbing and Drain Cleanng Company. We offer 24 hour services with no overtime or after hour charges. We also offer convenient finance options

Business highlights

88 years of trusted experience
Emergency Services Offered

Services we offer

Full service plumbing & drain services. Sewer line replacements. Water Leak Detection Trenchless Sewer Replacements Water and Sewer Damage Restoration Services

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.4172 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
12%
3
6%
2
5%
1
9%


Rating CategoryRating out of 5
quality
4.5
value
3.8
professionalism
4.5
responsiveness
4.6
punctuality
4.5

Filter reviews by category

Showing 151-172 of 172 reviews

Margie C.
07/2015
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: Rahmel from Roto-Rooter solved a clogged drain problem. He considered all the possibilities before starting work. He was very thorough and checked everything carefully when the work was finished. I appreciated his attention to detail, and he made sure I was completely satisfied with the work. The problem was solved!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$420

Randall C.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced existing kitchen disposal with new in less than 1 hour.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Peter M.
05/2015
5.0
drain cleaning, plumbing
  + 0 more
Good, see above.
Description of Work: Identified the blockage in underground drain line with camera and cleared the blockage with a high pressure water unit. Very pleased with service of Big John the tech who did the work.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Mary M.
04/2015
1.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Our neighbors called them in because of backup into their basement. Our sewer lines are joined before going to the county line and we were at higher ground so did not know about the problem until we saw Rotorooter digging up the lines. They were about to sever our line without investigating until I told them about the join. They verified my concern and made the repair cost very much higher than originally quoted to our neighbors. We both paid too much and although the repairs are working we still need to have a jet cleaning service of the line annually to ensure flow. We use Zurn Plumbing for this service and have been satisfied.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0


Joy H.
04/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Kostadin did an outstanding job for us. Initially, we were told someone would arrive between 8-9AM so my husband stayed home from work to meet him and nobody showed up until 10AM. Then, it was hard to get in touch with Roto Rooter after the quote Kostadin provided because we called the number to schedule and never got a call back, so I called Kostadin's cell phone and he worked us in immediately. Kostadin was very knowledgable and resourceful. We were very impressed that he completed some very challenging work on a leaky pipe in our crawlspace without any assistance. While the price was higher than what we were quoted by others, we didn't mind paying more for good service. We anticipate we'll be using Kostadin again when we decide to re-line our sewer line sometime soon. Thanks to Kostadin for his great work.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$3,000

Wendy T.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

David B.
02/2015
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
unknown
Description of Work: They removed a huge clog in our main drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ken J.
02/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Pulled toilet in hall bath and ran sewer line. Tech was very polite and took great care in not making a mess and cleaning up afterwards. High recommend there services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Yolanda H.
01/2015
4.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Changed pressure valve on hot water heater. I didn't have any water. Told estimated time 2 hours for emergency service, changed to next day appointment after 4 hour wait. Good arrival time, professional service. However, no hot water next am so had to come back - forgot to relight pilot.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Crystal R S.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Cleared main drain

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Diana N.
10/2014
1.0
plumbing
  + -1 more
Not well.
Description of Work: I called them on Saturday to come fix a toilet problem. They set up an appointment for Sunday between 12 and 2. I received a call that said all technicians were busy and they would send someone as soon as possible. This was from the dispatching office. So I called the main office after 3 hours of waiting and they told me that they only had one tech in the Marietta area and that was the reason for the delay. When I heard from dispatch again to say someone would be out as soon as possible I told them about the single tech in my area and they argued with me. I just canceled my appointment with them. I will never call them again.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1

Elizabeth H.
09/2014
5.0
plumbing
  + -1 more
..
Description of Work: I have had plumbing services from them. They last came out to add a new pipe to my sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Robert K.
09/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: We had root buildup in our storm drains and they came right over and cleaned them out.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Charlie King J.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Fix Pipe leak to outdoor slicker.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michael T.
03/2014
5.0
plumbing, drain cleaning
  + 0 more
Fast and efficient service!
Description of Work: clogged up kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$340

Joseph T.
03/2012
5.0
plumbing
  + -1 more
.
Description of Work: I used them for plumbing a couple times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James A.
09/2010
5.0
drain cleaning, plumbing
  + 0 more
Came quickly. Very professional
Description of Work: Cleared clogged drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

STEPHEN W.
11/2007
5.0
plumbing, sewer cleaning
  + 0 more
Polite, on time, professional.
Description of Work: Camera and jetter service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

KERR C.
06/2003
4.0
plumbing
  + -1 more
unknown
Description of Work: EMERGENCY REPAIR OF FROZEN PIPE.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

05/2003
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: UNCLOGGED KITCHEN SINK DRAIN WITH A SNAKE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

BRAD F.
12/2002
4.0
plumbing, water heater repair
  + 0 more
.
Description of Work: THEY REPLACED MY HOT WATER TANK.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

william D.
12/2002
4.0
plumbing
  + -1 more
FINE AND DID WHAT I WANTED.
Description of Work: CHECK TOILET

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Contact information

6025 Northbelt Pkwy NW B, Norcross, GA 30071

http://www.rotorooter.com/norcrossga/

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Wells and Pumps,
Water Filtration and Softening

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.4 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 11:30 PM

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
Yes, Roto-Rooter Plumbing & Water Cleanup offers eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Full service plumbing & drain services. Sewer line replacements. Water Leak Detection Trenchless Sewer Replacements Water and Sewer Damage Restoration Services

Contact information

6025 Northbelt Pkwy NW B, Norcross, GA 30071

http://www.rotorooter.com/norcrossga/

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 11:30 PM