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Reliable Restoration LLC

Roofing, Exterior Painting, Windows,

About us

Trusted Atlanta Water Damage Restoration Specialist. 24/7 live phone calls. Angie's List Super Service Award winner, A+ BBB rating. in business more than 25 years. "At Reliable Restoration, an Emergency Services Mitigation company, our goal is to help restore your property while minimizing business interruption and build back costs. Our proven scientific drying methods achieve quick results and lower costs. We insist on providing our customers with excellent service and workmanship, while maintaining a professional atmosphere. Through long term partnership with our supplies and well trained service techs, we are able to consistently exceed the expectations of our clients leaving them with the lowest possible price while delivering the highest quality product. As a Constant Improvement driven business; we have the highest commitment to our customers and their level of satisfaction."

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

water damage restoration, cleanup and removal, sewage damage cleanup and removal, fire damage cleanup and restoration, mold remediation, cleanup and removal

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.416 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 1-16 of 16 reviews

johnathan G.
02/2024
5.0
If I could leave 10 stars I would. The whole process from start to finish was outstanding. This was THE best experience I've ever had with a service provider. The work was excellent and the communication was world class.
Description of Work: Bathroom tear down and remodel. Sheetrock work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Dani M.
09/2016
1.0
These company is full of crooks! They take complete advantage of you when your house is flooded. Their initial estimate was $5000 then they billed my insurance company $11000. Robert Webb the local owner is not a man of his word!!
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert W.
01/2016
5.0
We had a pipe break in our upstairs bathroom and flooded both levels and the basement. Water 911 came out and dried the house and then referred Pete and Wes with Reliable Restoration. Both Pete and Wes explained the process of getting my house put back together and showed empathy and compassion as my entire home was destroyed. They met with the adjuster and ensured that all of the funding would be there to put my house back just as it was! They even dealt with my mortgage company (who were being difficult) to collect all the money for me. They began work immediately and had two construction crews on the job. Their employees were very respectful and did a great job in every phase of construction services that they provided. They went the extra mile at the end of each day and cleaned the entire house of dust and debris. They work for almost two solid weeks and I am already back in my house! Thanks Reliable Restoration! I highly recommend them for all of your insurance repair needs!
Description of Work: Made repairs to my home after water damage throughout the entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$33,876

George E.
06/2015
5.0
unknown
Description of Work: The inspector went throughout the property and noted a number of internal and external items, noting whether they were concerns or just maintenance items. The sellers were impressed by the number of items found on the report and addressed many of them before we moved in. After the inspection was done, we also followed up for a certification of the water fixtures. The inspector was quick to respond with the completed paperwork for us to show the county.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Martha R.
10/2014
1.0
.
Description of Work: .

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$15,000

Bill H.
06/2014
5.0
This is the most professional organization I have ever had in my home!!! - - In the past I have had to use a restoration service and the 1st thing they want to do is bring in equipment and begin to tear things out. - - Not so with "Ryan" and Reliable Restoration.. Reliable Restoration arrived on time as requested. Inspected the damaged area (I had water in the basement), checked the plumber's repairs, checked for dry wood in the walls (thank goodness it was dry), then told me all I needed was to roll back the carpet and use a fan. IN NET !!! This is a professional company... They could have come in and done a lot of unnecessary work, and charged us several thousand dollars. Reliable Restoration showed me the most expeditious and economical resolution, and charged me nothing. Oh, they had everything required if it had been needed, but instead they made me want to tell all of Angie's List about my experience and write this review to recommend them as honest, punctual professionals. Thank you Ryan and "RELIABLE RESTORATION"...
Description of Work: Details below.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ENID G.
02/2011
5.0
roofing
  + -1 more
It went very well. I was very pleased with their work, and they did a very good job of cleaning up afterwards.
Description of Work: Wes Thornton was very professional in his approach. I was really impressed. He gave me a detailed estimate and explanation of everything that would be involved in replacing the roof. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,941

Zobair N.
01/2011
5.0
roofing
  + -1 more
They were fine and professional.
Description of Work: They gave me a quote for replacing the roof.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark & Carolyn R.
06/2010
5.0
roofing
  + -1 more
During our initial meeting with the Reliable Roofing representative, he was very courteous, professional and quick to respond to our call.
Description of Work: During our initial meeting with the Reliable Roofing representative regarding to an open area in our roof, he was very courteous, professional and quick to respond to our call.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim S.
09/2009
5.0
house painters
  + -1 more
My husband called Pete at Reliable Renovations and told him of the work we needed done to our house. The next day we had a detailed estimate for the job. After a phone call to discuss more details, Pete and his painter met me at my house so I could show them in person. Once we hired them, they showed up on time, were extremely professional, and cleaned up daily. They did such an amazing job on our house. Our windows are so old and have been painted so many times. Pete's painter sanded them down and painted them and the result was unbelievable. Our house looks great. We couldn't be happier with this experience.
Description of Work: Complete Exterior Renovation: Repair of damaged wood/siding Exterior Paint Shutter removal/replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Lou A.
08/2009
5.0
replacement windows
  + -1 more
RELIABLE RENOVATIONS window install crew was excellent from start to finish. They replaced all of my windows in one day 15 of them. The workmanship was beyond belief, you would never have known that they were here, the job was that good. I can't say enough good things about this company.
Description of Work: Peter's company RELIABLE RENOVATIONS replaced all the windows in my home. They were old single pane, double hung windows that did not work. They were replaced with energy saving insulated glass windows that fit the look of this 80+year old home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

P Jay R.
08/2009
5.0
roofing
  + -1 more
Our roof received damage in Hail storm in April. We were made aware of this when others in the neighborhood had new roofing installed. Upon examination, it was confirmed that we had hail damage to our roof and portions of our gutters. We recieved 5 different bids and Reliable Rennovations was the most professional in their approach. They performed the work as agreed and did an excellent job.
Description of Work: New 30 year architectural roofing with new gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Mark C.
07/2009
5.0
house painters
  + -1 more
Pete was great to work with. I have had some really rotten experiences with contractors and really am a bit gun shy about all contractors!! The crews at Reliable Renovations were impressive. Still a bit nervous as they started, that change fast. The crews were very professional and left my home very clean at the end of each day, which was impressive. The quality was top notch and the pricing fair; I got a great job done for a fair and reasonable price. I was so impressed with the entire process I ordered new windows and they are awesome! I would say if you need a painting contractor, call Reliable Renovations. And I want to thank the crew and Pete, the owner for such a positive experience.
Description of Work: I just started offing having my home painted. During the process I ended up ordering windows also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Mark C.
07/2009
5.0
egress windows
  + -1 more
Reliable Renovations did my painting the first of the month. The job went so well I ordered some custom windows. The price was great and the windows do more things then I knew windows could do. The big thing is I can tell the difference already!! My compressors are running at least 50% less. I cannot wait to see how much my power bill drops! Thank again for a great job!!
Description of Work: I originally hired this company to do painting and then ordered new windows. The were custom fitted to my existing openings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$4,800

dalit S.
05/2009
5.0
replacement windows
  + -1 more
Top notch company from start to finish. I received a few estimates from a few different companies and their estimate was the most reasonable. Very honest and reliable company. Pete the owner was very pleasant and easy to work with; he kept us informed from start to finish. Thanks to all Relaible team.
Description of Work: My house was built on 1990 and it was time to change a few of the windows. I did some research until I found a company that can perform both the window change and painting jobs. The installed energy saving windows and did an amazing painting job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,360

CHARLES W.
05/2009
5.0
house painters
  + -1 more
The guys showed up on time and paid careful attention to place tarps over our shrubbery and gently removed furniture off our deck. We were delighted to see the men take their time and truly treated our like their own. My dad who is an engineer loved how Peter called every day to make sure we were happy with every detail of the job. My dad even invited Peter to go fishing one day. You would not believe how clean they left our home every day, they even did cleaned the patio off that was dirty before they ever started. Thia a testament to their work two of our neighbors hired them as well.
Description of Work: I chose Reliable Renovations to paint the exterior of my home. After meeting with a couple of other companies I heard about reliable renovations from a coworker. They were definitely a step above the other estimates I received. Peter showed up on time (no one else did) he also listened to what we wanted done and came up with some great ideas that truly fixed our wood damage and I believe transformed our house to a beautiful home. While they were not the cheapest they were by far the most thorough as evidence by a comprehensive computer generated proposal. Which the price truly reflected the value over the competition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

    Contact information

    6950 Peachtree Industrial Boulevard, Norcross, GA 30071

    http://www.choosereliable.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Exterior Painting,
    Windows,
    Egress Windows,
    Biohazard Remediation,
    Mold Testing & Remediation,
    Water & Smoke Damage

    FAQ

    Reliable Restoration LLC is currently rated 4.4 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Reliable Restoration LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Reliable Restoration LLC does not offer free project estimates.
    Yes, Reliable Restoration LLC offers eco-friendly accreditations.
    No, Reliable Restoration LLC does not offer a senior discount.
    Yes, Reliable Restoration LLC offers emergency services.
    Yes, Reliable Restoration LLC offers warranties.
    Reliable Restoration LLC offers the following services: water damage restoration, cleanup and removal, sewage damage cleanup and removal, fire damage cleanup and restoration, mold remediation, cleanup and removal

    Contact information

    6950 Peachtree Industrial Boulevard, Norcross, GA 30071

    http://www.choosereliable.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day