Power Home Remodeling

From start to finish, this project was completely done with quality craftsmanship. The employees are very professional and attentive to my questions and needs. Once the installation was completed, they send a quality assurance manager to make sure everything was completed with perfection. Kit took his time and inspected every window. The crew showed up when they said they would and started immediately. I was very impressed with their work ethic and their ability to complete such a complex project in such a timely manner. I highly recommend this company for your house projects. I will be using them again and again!

This was honestly the worst experience with a company I have ever had working on my house, inside and out. They failed to follow instructions, the crew constantly left trash and mess outside my house while they were working, they damaged my property, and the communication was abysmal through the whole process. I asked to have a site supervisor come out - who did not show up until the last day - and he basically apologized and said it was too late to do anything. He pushed me to sign off on the job without looking at the house, and said “siding is easy” and “gutters are basically aesthetic” when I voiced my concerns over quality. I don’t even know if they installed everything correctly, which is outrageous considering the cost of the job. I literally cried the day before they were done, and the only comfort I had was that it was almost over. I haven’t even shown off the finished project which I should be happy about, because all I can do is tell everyone how upset and horrible the experience was. They were unprofessional, disrespectful, and lacked communication. I wish I could vote it a -5, because one is beyond generous.

I had them install new gutters and two new doors. First, the original sales person lied. When I said I would likely go with a company that also does gutter guards, he went on this long tangent about how I wouldn’t need gutter guards because their gutters were so wide. Guess what I now need installed because their gutters keep getting clogged? Then, the person taking measurements and scoping out the project asked if they could reroute one of my downspouts - I said yes only because they failed to mention that the downspout was attached to underground drainage and now it’s not - causing erosion issues in my backyard. The guys that installed my gutters left scrap metals, screws and DOZENS of cigarette butts. When the Q&A guy came and I mention a few places where the corners were cut or put together badly, he said it was “just aesthetics.” Between the two projects I spent over $10k - I expect them to not cut corners on aesthetics. When the doors were installed, the colors looked NOTHING like they did on their iPads. I’ve spent a year trying to find a color match to the rest of my trim. Not to mention the one door has to be slammed shut to close all the way (hard to do when you’re disabled) and the doorknob was installed upside down. Again, when you spend over 10 grand I’d think they’d pay a little more attention to detail. Not to mention they ripped multiple layers of paint off my interior wall. And honestly, I hate the doors. Now my gutters are leaking less than a year after installation.

Everyone was very professional and friendly. Eventually got to a reasonable cost with a little back and forth. Windows look great!! Looked the follow up and QC appt to ensure everything was properly installed. A little hiccup with my plantation shutters but they are working to fix that promptly.

From the first sales visit for a quote through installation and cleanup this experience could not have been better. The salesperson was knowledgeable and answered all my questions. The turn around time for 10 windows was only 2 weeks. The day of installation went with no problems The installers arrived on time, were courteous and careful, and got the job done in a very reasonable amount of time. Every representative of the company was polite, knowledgeable, and professional. This is the 2nd time I have used Power Home Remodeling and highly recommend them.

I just have the sales person coming to my house. He was kind but it took 3 hours (7:30-10:30pm) to get the quote. I told him that I needed to go to bed! He asked me for my SS# even when I told him that I do not need finances, asked me for my DL and took a picture of it... I think that something fishing was going on. I have been calling to cancel the job and NOBODY answers!!!

Traffic delayed their arrival but when they arrived all went smoothly. Took around three hours and they answered any questions I had. I inspected their work and was very satisfied with the results.

It was an excellent experience from start to finish. Crew was helpful and respectful. Would recommend .

The salespeople were thorough and made us feel comfortable, and the work was speedy and careful. We are very glad we chose to work with Power Home Remodeling.

The initial appointment when the sales rep visited was great, and we liked the 50 year warranty. We wanted to wait until the end of the month because we had vacation plans, but they wanted to do it before our vacation and we ended up agreeing. They installed the new roof on a Wednesday, and we had our quality inspection scheduled for Friday late afternoon because we were leaving on Saturday for a cabin up north. The appointment was canceled because the inspector didnt feel well. After that, no one called to reschedule. I ended up with a roofing nail in my tire, and we had to stop every hour to add air in our tire or lose our cabin rental. We called while on vacation, and they transferred us to other people 4 times until the last guy said that someone would call us back within 24 hours. They didn't. And when I called back again, Brian didn't want to hear that we were dissatisfied and tired of them telling us that someone would call us back. He said that either he or someone else would call us back soon. My wife then tried a different phone number and reached a scheduler. While she was on the phone, Brian called me back and wanted to scheduled for Friday during work hours or Saturday in the middle of the day. I said that those wouldn't work, and asked if we could schedule for next week. Brian responded that since my wife was on the phone with the scheduler, I could just call him back. I said no and asked him to wait for one moment because I didn't want to call back again, and he started yelling at me. I hung up. My wife was eventually able to schedule for a time when only she would be home (not ideal), and she could hear the scheduler she was speaking with laughing. Her impression was that the woman she was speaking with must be in the same office as Brian, and that they were laughing at us in the background. She certainly didn't feel valued. We had wanted to get our roof installed now, and then have Power do solar panels when they start doing them in Georgia. Now, there is no way we would let power come back to do work on our home. We were guaranteed repeat customers, if only they could have treated us with respect and communicated with us appropriately. Instead, we've been begging for information and been made to feel like an inconvenience. They had no problem taking our money before they completed all the steps we were told would be done; we understand that things happen, people get sick, and sometimes you have to reschedule, but they just canceled and forgot about us. We no longer seem to matter to them now that they've completed our roof and taken our money. Buyer beware.

The windows are beautiful! Starting with Chris, the salesman - it was a long meeting as he went thru the product features. I was most impressed w the demonstration on heat penetration of the glass, there was none! Very important to me. Yes, I didn’t like making a decision that night but I understood why and had the opportunity to change my mind if needed. Installation, could not have asked for a better crew! Danny and his crew were beyond awesome! Other than showing up so early (I am not an early riser) they were very courteous and cleaned up as they went from window to window. I had to ask him to suspend what he was doing for a client call and he respected the request without question. Mike, a quality control supervisor, came thru the day they were actively installing to be sure everything was going well and as expected. Had never heard of this company before, googling during the presentation, but I am here to tell you they are top notch. Quality product and work!!

AVOID: Predatory. Only spoke to a salesman. Measured my windows and spent 1.5 hours talking about how great they are, showing me product samples, etc. I got fed up and said "give me your quote or leave." He went outside and said he talked to his supervisor and had to continue his pitch because that was the "process". I kicked him out. A waste of time. How hard is it to tell me how much your windows cost? If your price was acceptable, I'd buy and I have the money to pay cash. After reading more about the company, these guys will give you the hard sell with "Today Only!" prices to coerce you into signing right now. They make cancellation a hassle when you get buyer's remorse. Don't let these people into your house. They don't give estimates and will waste hours of your time. Look them up. Mr/Ms PHR rep, don't ask me to call you to talk about it. Your business has functioned like this for years. You don't care. This is SOP. You don't deserve to be in business.

Power Home Remodeling did a window installation for my home and I was very impressed. They were extremely professional, thorough, on time, and performed great work. I would highly recommend

From start to finish, this has been the best experience. Extremely professional! We're very happy with the service, product, and especially the people. Can't recommend highly enough!

Power was recommended by a neighbor. Best recommendation ever! Very professional. Communication is key and the representatives of Power was all about it. Price was perfect and so is the warranty. Thank you so much.

There was one hiccup on a bay window, power quickly resolved issue!

From start to finish the majority of the interaction with power home remodeling was pleasant. William our salesperson was amazing and he taught us a lot about windows and insulation. We waited over 6 months for our front door but our windows were installed on time and we are pleased with them. We had a few hiccups along the way and communication could be improved upon but overall it wasn’t a bad experience. They did do everything within their power to rectify the fact that we had to wait so long for our door. FYI if you are getting windows replaced go with power home, the install went well and the installers cleaned up after themselves. If you are getting doors replaced and you need them right away you may need to shop around to see what the wait time is because you will have to wait awhile. However I will say that the door is of good quality and the installers that installed the door did a great job

Worst. Beware of this Power Home Remodeling for any services. They will cheat and say project cost will be $199 per month for 136 months but when you get paper from Loan company it will be $370 per month and will say we don't have any such agreement with Power Home Remodeling. The Sales person will provide misinformation about the price and loan monthly payment. During sale they have told me that your monthly pay for the project will be $199.00 per month and ask to sign the paper. They will provide wrong information about Loan company that they will claim Mortgage/Loan company and Power Home remodeling have and great agreement. But when you get paper from loan company it will be different amount. For our case Greensky is the loan company. Be aware and don't entertain this company at all. Please avoid this company, quality is another concern and top of it they will provide costlier then market price. My home expense increased due to this company. When Power Home Remodeling read my this review they will reply or comment and try to behave innocent.

We had all windows replaced on the front of the house. Great sales / Great install experience. Highly professional crew and QM review. Really appreciated the 2 year price lock on future windows!!

PREDATORY COMPANY ALERT: This company is horrible. I ignored some of our neighbor's complaints with their services because the salesmen were so kind, but by the end of a FIVE HOUR long presentation, which not only went into my fiance's and I's work day but into our Friday night (they were at our house from 3--8 p.m.) and caused me to work late on a Friday evening when we were planning on cooking in and having a date night. Our most precious thing in this world is the time that we have, and Power wasted it. They not only did that, but they expected us to make a decision on a way overpriced 31k remodeling project in MINUTES or we wouldn't get all of the super kind "family discounts" they were trying to sell us. Seriously? If you want to respect your potential customers, don't take up so much of their time and most of all, don't try to pressure them into making a massive decision. Do you realize that you could be putting people into debt? Pressuring them into something they cannot afford and making them live with interest-based payments for years? The sales guys were nice, but this company's practices are so blatantly predatory. Stay away, and please inform others to do the same! I feel for the sales people, because it's not their fault.

Everything was great from sales team through installation. Sent quality control person to inspect the installation and help with initiate the warrantee period. Very professional staff and service.

we agreed to allow Power to install gutter with the fascia, sliding glass door, and one kitchen window. We were very disappointed in the appearance of the fascia board ( really only got fascia so the fascia boards would match the gutters). Informed the independent contractor prior to him putting up the gutter but he did not correct it. Power have refused to correct the issue. I attempted to cancel the window job because we were so displeased with the gutter job; however power representative stated that we would still have to pay for the material. I never signed the completion for the gutter. They attempted to fixed it by pushing down the opening and spraying white paint on the areas that now looked very noticeable because the areas are whiter than the gutters. Moving forward…the day the windows were put in the Power Quality person came out and stated he would have the team come out in two days and repair the gutter and offered me a large discount on more windows with zero interest for a year. I agree because I knew I had three days to think about it and could cancel before three days and maybe it would get my gutter fixed. During signing the transaction for the additional windows. I believe the quality person had me sign the completion documents for the gutter. He would show me what I was signing on the computer but once you did the signature the document was no longer displayed and I never thought that I would be signing something than what the quality person had previously displayed. BE VERY CAREFUL SIGNING ON THE COMPUTER IN WHICH YOU CANNOT SEE WHAT YOU ARE SIGNING WHILE YOU ARE SIGNING IT!!!!! Of course the guys never showed up to fix the fascia and fail to put a screen on my window. Please see the pictures. If they provide me with a signed completion for the gutter, it will confirm that the Quality person presented it while stating it was something else. I never willing signed any documents that stated I was satisfied with the gutter job. After the guys failed to show up and fixed the fascia and they failed to provide zero interest for a year in which I was offered. I canceled the contract for the additional windows. Anytime you cancel a contract be sure to follow the instructions to ensure you properly canceled the agreement. The quality person came to my house to have me signed on the computer another document that I cannot see while I am signing it. I had already signed the cancellation and overnighted it to the corporate office. I requested that he take a picture of the document that was sent to corp.

Their Quality Control person visited use during the window installation. We gave them a pretty good review. However, it took three attempts for them to get the correct window for our master bath. I've had repeated issues getting service to reattach a downspout which has detached itself twice. After the sale, the warranty service response is terrible. It is now June 27th. They can not reattach this downspout until August 11th!

The best most professional team of people you will ever meet. Totally happy with our purchase. From William the salesman to Mac the project manager, transparency was the message. The crew arrived on time but the material was delayed resulting in one lost day of five promised to completion. Day two was great. Day three had a hiccup. Wrong color for corner post delivered. Crew had to remove completed work and shifted to the soffit. Derek hustled to correct the problem and assured us completion on Friday. Day four!!! Six crew members on site! Wallace and his team are a siding machine. Everyone worked together and worked to complete the job by the end of the day. One day early. Super clean up. Nothing left behind. Very very friendly people. Price was higher than pinnacle or champion but we definitely got what we paid for. No regrets. Superior company.

It was going well until the installation and when completed the solar lights I have on the house did not work and they had wires hanging over the gutter and I was told that is how it is supposed to be, but that's a lie because it was not like that when they started! I was calling almost everyday for someone to come out and fix what needed to be repaired and I would leave messages and never receive a prompt phone call. The quality inspector never showed up after the completion of the work but several associates showed up later and took pictures of the damage caused by the installers and said they would be back out to fix the damages and till this day no one has fixed the damages. Hardy Plank boards cracked and chipped, gutter in parts of the house is not flush to the house, wires hanging over the gutters and several other issues. I call often and rarely get a reply. When will these issues be fixed?