Georgia Pack & Load Moving & Storage

Moving Companies, Storage, Piano Movers

About us

Since 1995 Georgia Pack & Load has been providing our commercial and residential customers all of their moving needs. We provide packing long and long distance moving and temperature controlled storage out of our Suwanee GA facility. All of our movers & packers are full time employees who go through background checks we are a certified Drug Free workplace.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Moving. Packing. Loading. Piano Moving.

Services we don't offer

residence cleaning after move outs

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7248 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
12%
3
4%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 26-248 of 248 reviews

Jacqueline H.
11/2017
5.0
moving companies
  + -1 more
Excellent work which gave me peace of mind. The guys made the work fun.
Description of Work: The team treated my antiques with great care even the difficult to move pieces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Response from Georgia Pack & Load Moving & Storage
Thank you so much for your business and we are so happy we could lighten up a stressful time for you!

Amelia S.
10/2017
3.0
moving companies
  + -1 more
The furniture removal from house to POD went great. Professional & did a great job. We requested the same crew to do the job 4 weeks later but at the last minute were told they had been assigned to a different job. The crew that moved the furniture back in scratched the new wood floors in several rooms, they did not re-attach hutches on several pieces of furniture, did not put rails back on beds properly & damaged 2 pieces of furniture by attaching screws incorrectly. They sent more people than we paid for & they appeared to be 'in training'. Luckily I discovered some of these issues before someone got hurt.
Description of Work: We had furniture moved from our house to POD in driveway. 4 weeks later we had the furniture moved back into the house.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$2,000

Response from Georgia Pack & Load Moving & Storage
we are sorry we damaged the floor. have you filed a claim form with us. we will be happy to repair the damages we made. thank you for your business!

Eric C.
10/2017
4.0
moving companies, storage units
  + 0 more
Some good, some not so good. Would hire again based on cost, plus I'd know how to manage things better.
Description of Work: Moved out of house and into their storage, then out of their storage and my separate storage into new house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Eric C.
10/2017
4.0
moving companies, storage units
  + 0 more
Great price. Acceptable work performed - not the best, not the worst.
Description of Work: moved from one home to another, 2 weeks of storage

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0


Billy B.
10/2017
4.0
moving companies
  + -1 more
Very smooth and well coordinated. Company utilized 4-5 to load in Georgia and 2 to unload in Tennessee. The area of improvement would be to add another man for the unload..... these two guys could have used some more help as they were exhausted at the end, but they never complained. All workers had great attitudes and very friendly
Description of Work: Moving from a 3600 sq foot home in John's Creek to 2600 sq foot in Tennessee. We did a self pack of all boxes.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,995

Nancy H.
09/2017
5.0
moving companies
  + -1 more
The price was less than some others I had talked to. It was about what I had expected to pay. Once we were done we were done.
Description of Work: Hired them to help my mother move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Ken D.
08/2017
4.0
moving companies
  + -1 more
They did a fine job. There was one item that I was concerned about and I asked them to be extremely careful with that. Somewhere along the way it got dropped and was broken. They were very apologetic. They guy was sick about it, physically sick about it. It was a cradle I made for my granddaughter. They reimbursed me, it's kinda hard to put a price on something like that. But they did reimburse me and said if I wanted to file a claim to go ahead and do it. They would certainly go along with whatever I said. They were quite professional about it. Somewhere along the lines it got dropped and somebody tried to cover it up but the foreman saw what happened. Sometimes things happen. I've got a friend that was able to do the majority of the repairs.
Description of Work: We used them Jun 23rd and 24th. They moved two locations into one.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Jessica E.
08/2017
5.0
moving companies
  + -1 more
Very friendly and professional. No items were damaged.
Description of Work: Local move

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jay B.
08/2017
5.0
moving companies
  + -1 more
They did a good job. They were good. The price was fine. Nothing got broken.
Description of Work: moving services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Thomas M.
08/2017
5.0
moving companies
  + -1 more
Good communications in advance. Arrived near scheduled time. Loaded all items and drove to new location where everything was unloaded and placed per our directions. Even went to a storage unit to pick up items stored there.
Description of Work: Loaded and transported entire household. Unloaded at new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Ashley S.
07/2017
2.0
moving companies
  + -1 more
one of the movers was courteous and very helpful. the other mover was smoking and on the phone. they also asked me for the address which the company may not have provided. I have also been stood up by this company on another mover date there was a no show.
Description of Work: Just a few pieces of furniture moved.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$300

Response from Georgia Pack & Load Moving & Storage
We are sorry the customer was unhappy with our performance. we performed this move on Dec 23rd 2016 and had we known beforehand there was an issue we could have made it right on the day of the move. This was a 2 man 3hr minimum move. We did have another move scheduled for May of this year but it was canceled by the customer. As always we strive for 100% customer satisfaction.

Linda H.
07/2017
1.0
moving companies
  + -1 more
This company was very fraudulent and argumentative. We were given an estimate of $780, yet we were charge over 2500. The workers showed up , started packing. Half way through they said they brought wrong truck size. The workers said this happens all the time. Under estimate size and cost. The movers told us they would deduct 4 hrs off the bill due to all the drive time they had to make because of bringing the wrong truck. We were told that we would need a 26 truck and 4 workers, yet they brought a 24. The packers didn't bring any tools what so ever!!! We actually had to unpack boxes mid move to try and find screw drivers and allen wrenches and also pliers for the workers!!! They had nothing to take apart beds etc.The workers said all there tools were stolen or some thing to that effect. Was a total waste of our time and we had to pay for all this !!! Trying to find all the tools took over 30 min. Which we had to pay for in the grand total price!! They damaged my treadmill, and fridge. We were told to call the company to get the situation rectified and ask for the manager Reed. He was very rude and argumentative with us trying to make it like we were at fault with everything.Seemed shocked we would ask for money taken off etc.. He did eventually take off some money for the drive time but not the whole 4 hrs!!! And he only took off 300$ for the fridge damage . The fridge isn't even 1 yr old. My treadmill is a total write off now. Both sides of handles are totally off and broken!!! Left and Right!!!! Be aware they don't tell you about the insurance. They make you sigh stuff and you better read everything and not take there word for it. I don't even remember seeing anything about only covering damage for 1 item per move!!! Most items were not even put in the proper rooms, We have spent 2 days moving things to the correct room and are still at it. They too over 13 hrs to move us due to the wrong truck size. If they would of done things correct the first time the move would of taken 8 hrs tops. We will never recommend this company to anyone ever !!!! Beware.. If anything goes wrong they will try to not take any accountability at all. Very disappointed.
Description of Work: Moving House

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0


Response from Georgia Pack & Load Moving & Storage
We are very sorry that we could not satisfy this customer. Often times when people call in to book a move they fail to tell us all of the items that are going to be moved. We do try to ask all the correct questions to determine the proper amount of movers and trucks, but at the end of the day we are depending on as accurate information as possible. This particular customer was quoted for 4 men and a 26' moving truck. This is the same size moving truck that all moving companies use. We did not have any additional movers or trucks on this day as it was a very busy holiday weekend so the guys had to make two trips. I tried to explain that had we sent more trucks and movers that the hourly rate goes up accordingly. After interviewing our movers, the crew lead told the customer to call the office to discuss the move. He never told the customer that we would take 4 hours off of her move. Supervisors on the job do not have this authority. In an effort to try and satisfy this customer I did reduce their move by 3 1/2 hours. Then she was still not happy because I wasn't going to buy her a new refrigerator. I explained to her that the insurance option that she chose was the basic insurance that is $.60 cents per pound with a total cap of $300.00. Again she wanted to argue that she didn't understand the insurance options. So at the end of the day we deducted 3 1/2 hours and also went ahead and deducted what she was owed for the items damaged off of her bill. In conclusion, it is my opinion that this customer wasn't trying to be dishonest in the beginning but just didn't tell us everything that she needed moved. At the end of the day after everything got moved she was still expecting to pay for a 5 hour move which was not possible for everything she needed to have moved. We never overcharged her, we only charged her for the amount of hours it took to complete her move, and in the end refunded her 3 1/2 hours in an attempt to satisfy the customer.

Amy P.
06/2017
5.0
moving companies, storage units
  + 0 more
Perfect. Kind, courteous, and very professional. I wish I had used them for all of my moves. Too notch.
Description of Work: Moving items from storage unit to house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie P.
06/2017
1.0
moving companies
  + -1 more
GA Pack & Load SUCKS! STAY AWAY from GA Pack & Load!!! Would give them 0 stars if I could. Movers broke numerous priceless items and there was no compensation because it was "PBO" (packed by owner) when these items were clearly broken due to the HORRIBLE way in which they were handled by GA Pack & Load. I have pictures to prove how I packed the items as well as pictures after movers handled the boxes. Pathetic company. And they have very poor customer service.
Description of Work: Moving across town

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,800

Response from Georgia Pack & Load Moving & Storage
Unfortunately some people in this world are always looking to take advantage of companies and do not tell the whole truth. This particular customer was wanting us to pay for items she had packed. No moving companies nor their insurance company will pay for items broken that are PBO (packed by owner). The reason that this is an industry standard is due to the fact that neither the moving company nor the insurance company knows if the items were broken prior to packing or just from poor packing. This particular customer tried to claim $6000.00 worth of priceless items broken. No receipts for anything. Although our insurance company denied her claim we still gave her $1000.00 as a good faith gesture. Again, we feel that no other moving company would have done that. So not only is this person trying to file a fraudulent claim she clearly does not tell the truth when she says there was no compensation. Our cashed check says otherwise

Larry S.
04/2017
5.0
moving companies
  + -1 more
Very well done, responsive to requests, careful handling.
Description of Work: Packing and local move

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Scott V.
04/2017
5.0
moving companies
  + -1 more
The person who provided the initial quote was punctual and knowledgeable and most importantly accurate. Jude's crew of movers were hard working, communicative, professional, and friendly. All work completed efficiently and damage free.
Description of Work: Moved large items from on residence to another

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Cindy B.
04/2017
5.0
moving companies, storage units
  + 0 more
They did a great job, the crew was fun yet efficient in moving the items. I could not have asked for a better company or work to work with during my move.
Description of Work: They loaded a 2,500 square foot house and stored the truck overnight. They wrapped, blanketed all necessary items and treated everything with care. The next day they delivered my items to my new house. The move went according to plan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Cliff L.
02/2017
5.0
moving companies
  + -1 more
Great. We had to reschedule, twice, as the new apartment wasn't ready to move in on the dates expected. The team accommodated our schedule changes - even the day before the move. The team arrived on time, was very careful and professional. The team was also patient when we had to wait to get in the new apartment - at the last minute. Great job - and thanks.
Description of Work: Moved daughter to new apartment - 1 Bedroom move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Carla S.
01/2017
5.0
moving companies
  + -1 more
This company was used as a moving service. They were excellent!! I was pleased as punch with the service they provided. Will also recommend
Description of Work: Moving and all thing evolved in moving

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

rick M.
12/2016
5.0
moving companies
  + -1 more
Great!! The guys were on time and hustled! Kristen and I felt like we got the A Team!!
Description of Work: Moving large furniture items from home to home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Catharine G.
12/2016
5.0
moving companies
  + -1 more
Of all the moving experiences I have ever had this was by far the absolute best. The team consisted of two very strong, very friendly, extremely diligent men. Brandon & Josh took such great care of us and all of our belongings. They were focused, organized, thoughtful and efficient. We were amazed at how smoothly the entire process went. Just amazing. Total pros! I would highly recommend Georgia Pack & Load Moving & Storage!!! Oh and it was a very good price. The service was so good I didn't even focus on the price but it was the best quote I got out of 5.
Description of Work: We needed movers to move our belongings from our old house in Decatur to our new house in Hartwell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa E.
11/2016
5.0
moving companies
  + -1 more
They did a great job! Very professional and thorough.
Description of Work: Moving furniture and boxes from one home to another

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher J.
09/2016
4.0
moving companies
  + -1 more
They were good. They did have a minimum price.
Description of Work: I had some furniture delivered and I had Georgia Pack & Load Moving & Storage move it into the house and set it up.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Mike A.
09/2016
5.0
moving companies
  + -1 more
Very good experience. The pack and load was fast. Packers were courteous and efficient. Cost mw more due to delays on my end to close and move into my new home, I would use them again.
Description of Work: Moved Furniture to new home,

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

nancy S.
08/2016
5.0
moving companies
  + -1 more
It was an awesome experience from the get go. Guys showed up on time and with big friendly smiles on their faces. They walked the house with me and I explained how I wanted things to end up at the new place - what was to be set up first, etc. They worked hard and they worked fast and they were very careful about the way they went about their work. Javier and his crew were outstanding in every way and I would and will recommend them to anyone who asks me for advice.
Description of Work: moving us to our new residence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Contact information

6190 Regency Pkwy Suite 316, Norcross, GA 30071

http://www.gapackandload.com

Service hours

Sunday:
8:00 AM - 2:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
HHG#202899
Trade License Locale
GA
Trade License Authority
Georgia Department of Public Safety
Trade License Expiration
12/31/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Storage,
Piano Movers

FAQ

Georgia Pack & Load Moving & Storage is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 2:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Georgia Pack & Load Moving & Storage accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Georgia Pack & Load Moving & Storage offers free project estimates.
No, Georgia Pack & Load Moving & Storage does not offer eco-friendly accreditations.
No, Georgia Pack & Load Moving & Storage does not offer a senior discount.
Yes, Georgia Pack & Load Moving & Storage offers emergency services.
Yes, Georgia Pack & Load Moving & Storage offers warranties.
Georgia Pack & Load Moving & Storage offers the following services: Moving. Packing. Loading. Piano Moving.
residence cleaning after move outs

Contact information

6190 Regency Pkwy Suite 316, Norcross, GA 30071

http://www.gapackandload.com

Service hours

Sunday:
8:00 AM - 2:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM