Response from Davis Window & Door
We are in no way trying to figure out if you can pay. When a client requests door pricing we give ball park pricing over the phone. In your situation you states that you were looking for a custom size door that goes from your basement I quoted you a beginning price of $1800/installed and explained with your wife that we would be happy to schedule an appointment. You then started the conversation with me stating that all you needed was a quote / that was the starting point for a door like that. You stated that it was high and I explained to you that it was a starting point, again I offered to schedule an appointment at which time you proceeded to tell me that you were going to report me for being rude and we ended the conversation at this point. I do apologize, but after 30+ years in the industry, we have a very good point of reference for pricing and we offer the ability to price over the phone. This is standard procedure. Again, I apologize that our conversation wasn't pleasant to you, our goal is to make the customer happy and I hope that you can find a company that you will enjoy working with.