Chen Plumbing

Plumbing, Water Heaters, Natural Gas Lines,

About us

Chen Plumbing is a family owned plumbing company serving Atlanta since 1998. Our team of certified and licensed plumbers can handle any residential or commercial issue! We offer a wide range of services, including water heater repair and installation, clogged drain cleaning, sewer line camera inspections, gas line repairs & installations, leak detection, water & sewer line replacements, broken pipe repair, and much more. As a licensed and insured plumbing company, we take our work seriously and strive to exceed our customers' expectations with every job.

Business highlights

26 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Any residential plumbing services in the metro-Atlanta area. We are also licensed & certified to install septic systems, and have to machinery to handle any outdoor plumbing and excavation work.

Services we don't offer

Work on high-rise buildings, mobile homes, RVs, and vehicles.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
Venmo
Zelle

Our Recent Projects


Photos of past projects

Reviews

5.021 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-21 of 21 reviews

Sarah T.
07/2024
5.0
plumbing
  + -1 more
Was able to schedule next day and fixed the problem quickly
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle L.
07/2024
5.0
plumbing
  + -1 more
Matthew was great! Communicative and capable!
Description of Work: Cast iron pipe replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Scott B.
07/2024
5.0
plumbing
  + -1 more
Fantastic, very professional and thorough!!
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ladarius W.
07/2024
5.0
plumbing
  + -1 more
great! would highly recommend
Description of Work: pipe repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Alison P.
05/2024
5.0
plumbing
  + -1 more
Excellent! Quick response, called before they arrived, excellent work, and cleaned up like they were never there! I could not be happier with their work!
Description of Work: Moved a gas line/plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Chen Plumbing
Thank you 😊

Beth S.
05/2024
5.0
plumbing
  + -1 more
Successful in handling the problem.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Chen Plumbing
Thank you for your review!

John L.
05/2024
5.0
plumbing
  + -1 more
We were dealing with high water pressure issues. Cody arrived on time and was Very professional. He solved the problem in a timely fashion. Can’t go wrong hiring Chen Plumbing.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Chen Plumbing
Thank you for your review. We look forward to helping you in the future!

Lucy P.
05/2024
5.0
plumbing
  + -1 more
Wonderful!!
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Chen Plumbing
Thank you for choosing Chen Plumbing! We appreciate you.

Travis C.
05/2024
5.0
plumbing, water heater repair, gas leak repair
  + 1 more
Great! Matt was on time, friendly and very knowledgeable. He took the time to explain thongs and answered all my questions. It was a way better experience than the last company that came out. I've finally found my new plumbers.
Description of Work: Replacement of water heater and hot water lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Chen Plumbing
We are really happy to hear that! Thank you sir.

Jae N.
05/2024
5.0
plumbing
  + -1 more
Perfectly. Amazing job. Thank you!!
Description of Work: Leak defense system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from Chen Plumbing
Thank you for leaving a review!

Debbie B.
05/2024
5.0
plumbing
  + -1 more
Matthew was awesome! Very professional, knowledgeable, and customer service oriented. He sent me pictures of the plumbing and explained in layman’s terms what was causing the problem which would require a lot of work and $$, but did not push the issue. I appreciated the information. He decided to snake the system for now but told me to expect a back up in the future. He got the system going again. I asked for a quote for the work he was referencing and he provided it promptly. He was wonderful to work with. This company is my go to plumber!
Description of Work: Master bath sink was not draining properly.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Chen Plumbing
Thank you for your recommendation, we appreciate you!

Carolyn B.
05/2024
5.0
plumbing
  + -1 more
So far, so good. I expect all to be resolved. This is the second time I’ve hired Chen Plumbing and will continue if I need anything else done in the future. The tech Max figured out how to resolve the issue and was courteous and professional. Carolyn
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Chen Plumbing
That's great to hear! We are happy to help :)

Steve C.
05/2024
5.0
plumbing
  + -1 more
Great, always call them and would recommend
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Chen Plumbing
Thank you! We appreciate it.

Carol B.
05/2024
5.0
plumbing
  + -1 more
Wonderful, it was a user error on my part.
Description of Work: Shower not working
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Chen Plumbing
Thank you for your review!

Natalie S.
05/2024
5.0
plumbing, water heater repair, water softeners
  + 1 more
Tim Chen Plumbing is the best plumbing business in Atlanta. I highly recommend them!
Description of Work: pipe replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Chen Plumbing
Thank you! Look forward to working with you again.

Julio G.
05/2024
5.0
plumbing
  + -1 more
Excellent
Description of Work: Rework kitchen plumbing e.g., replace sink fixture, etc.
Rating CategoryRating out of 5
Yes, I recommend this pro
$700

Response from Chen Plumbing
Thank you for your review!

Edward Boudreaux
05/2024
5.0
Google Review
Dawson was a total pro. Friendly, knowledgeable, capable. He arrived on time, explained his process, and replaced my utility room valves before my family realized the water was off. This is my second experience with Chen Plumbing, and they will be my first choice for my next plumbing issue.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Chen Plumbing
Thank you Edward! We appreciate it😊

Michael Migliore
05/2024
5.0
Google Review
Cody was nothing short of spectacular. Appreciate his sharp skills. Highly recommend this company. Mike M
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Chen Plumbing
Thank you Michael! We appreciate it.

G D
04/2024
5.0
Google Review
Great job as usual. Thank you!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Chen Plumbing
Thank you!

Jonathan Ng
04/2024
5.0
Google Review
Excellent service. Through and honest. Well organized company with great customer service
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Chen Plumbing
Thank you Jonathan!

Robert Silvia
04/2024
5.0
Google Review
Great service. Great explanation of what were the options and a clear explanation of the prices. Couldn’t ask for a better company or representative. Eric was great!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Chen Plumbing
We appreciate it Robert!

    Contact information

    6399 Jimmy Carter Boulevard, Norcross, GA 30071

    https://chenplumbing.com/

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    MP208427
    Trade License Locale
    Georgia
    Trade License Authority
    Georgia Construction Industry Licensing Board
    Trade License Expiration
    11/30/2024
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Natural Gas Lines,
    Water Filtration and Softening,
    Drain Cleaning

    FAQ

    Chen Plumbing is currently rated 5 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    Chen Plumbing accepts the following forms of payment: Check,Financing Available,Venmo,Zelle
    Yes, Chen Plumbing offers free project estimates.
    No, Chen Plumbing does not offer eco-friendly accreditations.
    No, Chen Plumbing does not offer a senior discount.
    Yes, Chen Plumbing offers emergency services.
    Yes, Chen Plumbing offers warranties.
    Chen Plumbing offers the following services: Any residential plumbing services in the metro-Atlanta area. We are also licensed & certified to install septic systems, and have to machinery to handle any outdoor plumbing and excavation work.
    Work on high-rise buildings, mobile homes, RVs, and vehicles.

    Contact information

    6399 Jimmy Carter Boulevard, Norcross, GA 30071

    https://chenplumbing.com/

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM