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Atlanta's Prestige Carpet Cleaners

Carpet Cleaning, Pressure Washing, Upholstery Cleaning,

About us

Atlanta Prestige Carpet Cleaners provides professionally trained & insured carpet cleaning technicians. Our most common service is the Residential Carpet Cleaning service. Any carpet cleaning company had better bring their A-Game when it comes to the title SERVICE. We are very proud to inform you that we use the safest and strongest non-toxic, green and organic products available in today's industry. We understand the importance of safety and health for you and your loved ones. Whether it be your little ones crawling around on the carpet or Fido taking a nap with his snout directly in the rug. We always make sure your health is the top prioirty. But we will never charge you extra for the use of those products. That's simply cruel. Other companies try to get away with that but not Atlanta Prestige Carpet Cleaners. Some of our competition tries to charge you extra for their "Deepest Cleaning" treatment, which ends up being way more than the price they originally quoted you over the phone. We're not a car wash, we don't have different "packages". We will give you the best possible cleaning right off the bat. We will never try to get more money out of you with hidden charges. We'll always provide the best service possible at the same price. If you would like us to leave walking slippers after we've completed our task be sure to let us know in advance (just keep in mind the carpet will take longer to try if it's covered!). We service all kinds of carpet: Synthetic"Apartment Carpet", Natural Wool Carpet, Natural and Synthetic Berber Carpet, and all other types and styles. Call us anytime and we'll walk through all of our steps and techniques to get your carpet looking its absolute best.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Steam Cleaning, Upholstery Cleaning, Rug Cleaning, Tile & Grout Cleaning & Mattress Cleaning

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.430 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
13%
3
17%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.3
value
4.7
professionalism
4.5
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 30 reviews

lisa M.
07/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Kathy C.
06/2015
5.0
carpet cleaners
  + -1 more
They were fine. They did a good job. I have no complaints. They were very nice.
Description of Work: They cleaned the dining and living room area of our small house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$69

Friday O.
06/2015
5.0
carpet cleaners
  + -1 more
Nothing
Description of Work: Nothing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

TIM I.
04/2015
5.0
carpet cleaners
  + -1 more
The carpet was mainly only about 2 years old and had Prestige clean the carpets. He cleaned and spot treated several areas that came out great. The carpets on the steps had not been cleaned by tenants on a consistent basis, but came out pretty well.
Description of Work: Cleaned the carpets at a 2,800 sq ft home, 4 bedroom home in Loganville

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Jennifer W.
03/2015
5.0
carpet cleaners
  + -1 more
We were very pleased with the experience and the quality of the work! We plan to use Prestige next time we have our carpets cleaned!
Description of Work: We had our carpets and an upholstered chair cleaned. we have a two story home with two staircases.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Patricia T.
03/2015
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Arrived 2 hours late due to mechanical problems with the van. Cleaned whole house carpet. I asked the gentleman to concentrate on the heavily used tracks of dirty carpet. He did not. It was all sprayed evenly and run over one time leaving the dirt trail obvious on the heavily used tracks. I called and asked for a do over on the areas that no attention was given for the dirty tracks. He said he would schedule when they are in the area again. I have not heard back from Prestige Carpets.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$135

TED A.
03/2015
4.0
carpet cleaners
  + -1 more
The service was good.
Description of Work: I purchased a deal for a whole house carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$149

Lala L.
03/2015
3.0
carpet cleaners
  + -1 more
only took less than an hour and YOU GET WHAT YOU PAY FOR not a good job at all even though carpet is old he did not do closet in bedrooms which is part of the room or behind the door
Description of Work: clean carpet in 4rooms and stairs

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$149

Nancy D.
02/2015
4.0
carpet cleaners
  + -1 more
It was okay, after he was through the carpet has some areas that need to be stretched. Not to say that is his fault, could have been an issue with whoever did the work.
Description of Work: They steam cleaned 3 rooms in our home (2 rooms and a set of stairs.)

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$69

Jennifer H.
02/2015
5.0
carpet cleaners
  + -1 more
Awesome! The two guys showed up and were courteous and professional. They shampooed each area carefully and we very efficient.
Description of Work: Cleaned 7 areas plus a gigantic closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Nikki W.
01/2015
5.0
carpet cleaners
  + -1 more
Employee was courteous and prompt. He informed me when he was on his way, which I always appreciate. He did a good job on the carpets- especially considering the low price. My address is out of their normal service range but they were happy to accommodate me anyway. My only complaint was the upsale at the end. I had pointed out several stains that he had to address and he said those would be an additional charge. That was fine, but when it came time to pay the additional fee, he wouldn't give me a price. He asked me what I thought it was worth and that made me uncomfortable. After going back and forth a bit, it was clear he wasn't giving me a number so I said $20 which he accepted. I have no idea if that was reasonable or not.
Description of Work: Cleaned carpets throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

John M.
01/2015
5.0
carpet cleaners, pressure washing
  + 0 more
unknown
Description of Work: Steam cleaned our carpets. Went well. Wished they'd warned us about not using the rooms for 24 hours, but we managed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Mitch P.
01/2015
1.0
carpet cleaners
  + -1 more
We ordered on the 20th of December and gave the provider times for first week in January. He called and left a message which we promptly returned but he never called again. Over a week went by until I finally called and left him a "do you want our business or not" message and he called back and we agreed to a time two days from our call. An hour and 15 minutes past our agreed time I left another message asking him if he had forgotten us. He called me back and decided to argue with me about our agreement. When a provider has a phone number on a web-site that is his cell-phone with a google reply rather than a company reply I should have understood that I'm dealing with a "one-man band" rather than a substantial business and cut ties then. Shame on me.
Description of Work: Should not take 4 weeks to get your carpets cleaned

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jeffrey N.
12/2014
5.0
carpet cleaners
  + -1 more
We recently had the whole house cleaned, but unfortunately our youngest child decided he didn't like the color (or smell) of his room and took it upon himself to not once, but twice, leave DNA on his carpet. We couldn't get the stains out ourselves so used this coupon to see what could be done. Brandon was quick to respond to the order despite the time of year, made arrangements hassle free and arrived as promised. The rooms were well cleaned and smelled great. He was even able to get the stains out of the previously stated room!!
Description of Work: Carpet cleaned two rooms and a small hallway for the AL coupon we purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Juliet R.
12/2014
3.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
Drug hoses trough my kitchen. Had to leave door open & garage door. Everything just too wet. Cleaned around most furniture instead of moving a lot of small stuff. Results once dry were just okay. Didn't clean up water around hardwood floors & rugs cleaned. Cleaned kitchen rug in garage ( which I said ok to cleaning outside ) but didn't clean floor area so underneath rug had a bunch of debris.
Description of Work: Clean carpets, rugs & couch

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$275

Bonnie S.
12/2014
4.0
carpet cleaners
  + -1 more
It was fine. They do not offer organic cleaning. They got the job done in about one hour. The worker was very pleasant and professional.
Description of Work: It was a deal for $69 for 3 rooms of carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$69

Response from Atlanta's Prestige Carpet Cleaners
We just want to take the time out to say thank you for giving us a review on the services we provided. Happy Holidays to you and you family.

Jon K.
12/2014
5.0
carpet cleaners
  + -1 more
He was here right on time and was very professional. Besides doing the job quickly he removed the couple of small spots we had. I will be using him again.
Description of Work: Cleaned carpet in all rooms plus the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Atlanta's Prestige Carpet Cleaners
Thank you so much for taking the time out and giving us a great rating for our services. Happy Holidays!

Margery S.
12/2014
5.0
carpet cleaners
  + -1 more
They were very accommodating to me changing the scheduled time twice - very courteous. While Brandon was a few minutes late he called me well ahead of time and advised me of the reason. The service was wonderful - he completely the job very quickly but thoroughly. Removed all the stains I had, asked me to look over each area to make sure I was happy with the service. Brandon was extremely polite and I will definitely use Atlanta's Prestige Carpet Cleaners again and have already recommended him to other family members.
Description of Work: Clean the carpet in the entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$189

Response from Atlanta's Prestige Carpet Cleaners
Thank you so much for taking the time out and giving us a great rating for our services. Happy Holidays!

Holly B.
11/2014
5.0
carpet cleaners
  + -1 more
The owner, Brandon, arrived on time and was very courteous. He went right to work and did a great job. He also used pet stain product and mold treatment on the carpet in the basement where our water heater had leaked. It's so refreshing to have a business come when they say and do what they say in a professional manner. Brandon is also an Army veteran and we love our vets. I would highly recommend his services. I waited a couple of days to write this review since stains sometime re-appear after the carpet dries, but, so far, everything looks great. He even got some very old stains up.
Description of Work: The provider cleaned our carpet in 8 rooms, plus two hallways and 2 staircases and a small area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Atlanta's Prestige Carpet Cleaners
Thank you so much for taking the time out and giving us a review. We look forward to servicing you in the future.

Carol S.
11/2014
5.0
carpet cleaners
  + -1 more
The owner of this business arrived promptly and got right to work. He did an excellent job and left my carpets looking brighter and cleaner than they have since I moved into this house. He is an Army vet, having served in Afghanistan, and I could see his Army training in the way he performed the job, plus he was just a very nice person. Thanks so much for the good work!
Description of Work: Cleaned carpet in three bedrooms and stairs and left them looking like new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Atlanta's Prestige Carpet Cleaners
Thank you so much for taking the time out and giving us a review. We look forward to servicing you in the future.

GAIL A.
11/2014
4.0
carpet cleaners
  + -1 more
They do not have enough reviews. I am going with another company.
Description of Work: $149 for Whole House Carpet Cleaning
Rating CategoryRating out of 5
$149

Response from Atlanta's Prestige Carpet Cleaners
We wish you have given us a chance to show you how good we are. Wish you and your family a Happy Holiday season.

Candace Y.
10/2014
1.0
carpet cleaners
  + -1 more
He said "You are 18 miles out of my area but I guess I could do it." Like I was putting him out. He could not spell at all. I had to spell every word for him. It was so bad I almost asked if he was intoxicated! Just trying to speak to him was very frustrating!
Description of Work: $149 for Whole House Carpet Cleaning
Rating CategoryRating out of 5
$149

Response from Atlanta's Prestige Carpet Cleaners
Sorry for the confusion. When we spoke you were in a rush and had bad reception. I will do the job at no cost to introduce myself and my business to you. Have a great Sunday and Happy Holidays from Atlanta Prestige Carpet Cleaners.

MICHAEL R.
10/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
it was great he showed up 2 hours early
Description of Work: cleaned my carpets in my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Atlanta's Prestige Carpet Cleaners
Thank you so much for your review. Glad we were able to help.

Ryan D.
09/2014
5.0
carpet cleaners, pressure washing
  + 0 more
He just started his company a year ago and was in the military for 10 years. He was very professional. All his employees wore uniforms. He didn't try to pressure me to do extra jobs. He carried himself very well with him and his partner. I scheduled the appointment on his website. He contacted me very quickly. He was very quick and on time. He actually came early. He did a great job getting the stains out of my carpet. I would definitely recommend him to anyone.
Description of Work: He cleaned my carpet for 4 rooms and pressure washed the driveway and walkway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Atlanta's Prestige Carpet Cleaners
Hey [member name removed], thanks for your support. Getting your carpets cleaned has been our pleasure. Feel free to let us know when you need us to service your carpets again.

Janiece M.
09/2014
5.0
carpet cleaners
  + -1 more
It went VERY WELL. They were professional upon arrival to their departure. These guys were on time. They were very courteous of my home and did a great job cleaning my carpets. Most of all they stuck by their price and did not try to get extra out of me for no reason. I Recommend this company to anyone.
Description of Work: The provider Steam Cleaned and Deodorized 4 of my Bedrooms, my Hallway, Stair Case and the Living Room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Atlanta's Prestige Carpet Cleaners
Thank you so much for the review. The pleasure was ours.
    • 1(current)
    • 2

Contact information

4771 Britt Rd G4 931591, Norcross, GA 30003

www.prestigecarpetcleaners.com

Service hours

Sunday:
6:00 AM - 10:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Pressure Washing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Window Cleaning,
Water & Smoke Damage

FAQ

Atlanta's Prestige Carpet Cleaners is currently rated 4.4 overall out of 5.

Sunday: 6:00 AM - 10:00 PM

Monday: 6:00 AM - 10:00 PM

Tuesday: 6:00 AM - 10:00 PM

Wednesday: 6:00 AM - 10:00 PM

Thursday: 6:00 AM - 10:00 PM

Friday: 6:00 AM - 10:00 PM

Saturday: 6:00 AM - 10:00 PM

Atlanta's Prestige Carpet Cleaners accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Atlanta's Prestige Carpet Cleaners offers free project estimates.
Yes, Atlanta's Prestige Carpet Cleaners offers eco-friendly accreditations.
No, Atlanta's Prestige Carpet Cleaners does not offer a senior discount.
Yes, Atlanta's Prestige Carpet Cleaners offers emergency services.
No, Atlanta's Prestige Carpet Cleaners does not offer warranties.
Atlanta's Prestige Carpet Cleaners offers the following services: Carpet Steam Cleaning, Upholstery Cleaning, Rug Cleaning, Tile & Grout Cleaning & Mattress Cleaning

Contact information

4771 Britt Rd G4 931591, Norcross, GA 30003

www.prestigecarpetcleaners.com

Service hours

Sunday:
6:00 AM - 10:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM