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Akin's Cleaning Service LLC

4.7(
168
)

House Cleaning, Floor Cleaning and Waxing, Carpet Cleaning

About us

Akin's Cleaning Services, is committed to excellence in every aspect of our business. We specialize in commercial and residential: * House Cleaning * Carpet Cleaning * Pressure Wash * Office cleaning * Post-construction Cleaning * Rental cleaning * Move in and out cleaning * Deep cleaning

Business highlights

Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Akin's Cleaning Services, is committed to excellence in every aspect of our business. We uphold a standard of integrity, bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability, is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7168 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
13%
3
2%
2
2%
1
5%
Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Write a review
Showing 1-25 of 168 reviews
Stephanie F.
12/2022
5.0
house cleaning
  + -1 more
Great I have nothing but good to say!
Description of Work: Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
Claude E.
12/2022
5.0
house cleaning
  + -1 more
Jenny and team do a very nice job. Always on time and thorough. Very nice and flexible scheduling. I am a repeat client and will continue to use Akin’s Cleaning Service. Yes, I would recommend and have to others which are also repeat clients of theirs.
Description of Work: Housecleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Connie B.
04/2021
5.0
house cleaning
  + -1 more
This was the first time I used Akins cleaning services. The women were very personable and professional. My home looked amazing when they finished. Far better than other companies I have used in the past. I will continue to use Akins moving forward. Connie B
Description of Work: Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
Ana H.
03/2021
5.0
house cleaning
  + -1 more
The ladies who came out did a great job! They were on time and worked on my house for almost 21/2 hours (3 cleaners). I highly recommend!
Description of Work: Home cleaning - deep clean
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debbie S.
08/2020
4.0
carpet cleaners, house cleaning, floor cleaning
  + 1 more
Good job on oven ,blinds and carpet. I asked for paint splatters on wood floors to be removed and I would pay extra .. Wasn't done so I spent 3 hours next day removing them. They said the couldn't remove all but I was able to. Little disappointed. They were very nice tho.
Description of Work: Deep cleaning so house could be put on market.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Kelisha A.
06/2020
5.0
house cleaning
  + -1 more
Akin's Cleaning Service Is phenomenal. They are professional, thorough, and fast! I would definitely hire them again.
Description of Work: Housecleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daeyl B.
05/2020
5.0
house cleaning
  + -1 more
I love their work and the attention to detail I have a smile each time they come because I know an excellent job will be done
Description of Work: Housecleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Sharon S.
04/2020
5.0
house cleaning
  + -1 more
Akins cleaners have cleaned my home several times, and they always do a great job. I highly recommend them!
Description of Work: Housecleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
amit A.
04/2020
5.0
house cleaning
  + -1 more
Very profession and reliable service. We have been very happy and have been using them for a while
Description of Work: House cleaning
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Sharon S.
04/2020
5.0
house cleaning
  + -1 more
They did a great job. I have used them many times.
Description of Work: Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
Jaclyn M.
03/2020
1.0
house cleaning
  + -1 more
They charged us $60 extra for our 200 sq ft over the limit of the coupon. They didn't clean the cabinets in the kitchen. We specifically requested all baseboards and they only cleaned the few we pointed out to describe what we wanted cleaned. It was move of a regular clean service instead of a Deep Clean which is what the coupon was for. Very disappointed.
Description of Work: House Cleaning
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$280
Response from Akin's Cleaning Service LLC
The [Member Name Removed] house had red dust everywhere. The baseboards were scrubbed twice. Some baseboards were stained with the red dust. This happens when the dust has been there for too long. The redness of the dust penetrated into the wood. If we were to scrub harder, the paint would have come off. The cabinets in the kitchen and all the bathrooms were wiped down. The blinds, window sills, and fans had a thick layer of the red dust mixed with greese. We mopped twice because of the red dust and stains. We also cleaned the oven, took down cobwebs, dusted and polished the furniture, wiped down all the doors, cleaned the glass windows and vacuumed. When we contacted them, they informed us that their house was not that dirty. When we arrived that was not the case.
Anthony M.
03/2020
1.0
floor cleaning
  + -1 more
Did not show. Sent text 15 minutes prior to appointment saying that they had schedule error. My appointment made over a week prior. Missed work to get this service done! Won’t answer phone to discuss. Beware
Description of Work: Housecleaning
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Akin's Cleaning Service LLC
Mr. [Member Name Removed] claimed a coupon that includes: mopping, vacuuming, dusting, cleaning the kitchen, cleaning the bathrooms, removal of trash. Mr. [Member Name Removed] asked for extra services that the coupon did not include: like swiping the porch, cleaning two ovens, and cleaning the fridge. When Mr. [Member Name Removed] mentioned this, I informed him that it would be an extra fee because that was not included on the coupon he claimed. When he heard that it would be an additional cost, he started yelling saying that I was "placing twists". We tried explaining to him that the extra tasks were not on the coupon. He wanted us to do additional tasks without the fees. We talked on Tuesday March 2nd and set the appointment for March 14th. He did not make the appointment about a week ago. I remembered that Mr. [Member Name Removed] mixed up the appointment for March 7th. This is was the scheduling error. We informed him twenty-four hours prior to the appointment not fifteen minutes.
Anthony M.
03/2020
1.0
house cleaning
  + -1 more
Supposed to have did full house cleaning
Description of Work: After taking off from work to get this done, they sent a text a half hour before they were to arrive and said they had a scheduling error. This appointment was made over a week ago. They never showed up and when I called after the text, the wouldn’t answer.
Rating CategoryRating out of 5
Response from Akin's Cleaning Service LLC
Mr. [Member Name Removed] claimed a coupon that includes: mopping, vacuuming, dusting, cleaning the kitchen, cleaning the bathrooms, removal of trash. Mr. [Member Name Removed] asked for extra services that the coupon did not include: like swiping the porch, cleaning two ovens, and cleaning the fridge. When Mr. [Member Name Removed] mentioned this, I informed him that it would be an extra fee because that was not included on the coupon he claimed. When he heard that it would be an additional cost, he started yelling saying that I was "placing twists". We tried explaining to him that the extra tasks were not on the coupon. He wanted us to do additional tasks without the fees. We talked on Tuesday March 2nd and set the appointment for March 14th. He did not make the appointment about a week ago. I remembered that Mr. [Member Name Removed] mixed up the appointment for March 7th. This is was the scheduling error. We informed him twenty-four hours prior to the appointment not fifteen minutes.
Claude E.
01/2020
5.0
house cleaning
  + -1 more
Update on a previous review in 2018. We're coming up on 2 years of using their services and remain extremely satisfied with the level of throughness, timeliness, and flexibility with the services provided. We have a multi-story home with most activity on 2 of the 3 levels. Their team arrives on schedule every time fully prepared to clean our home. No issues with providing additional attention in areas when requested. I have and will continue to recommend them to others.
Description of Work: Monthly House Cleaning Service
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Akin's Cleaning Service LLC
Thank you for your positive review. Akin's Cleaning hopes to continue serving you and your family.
Ivan G.
07/2019
5.0
carpet cleaners, house cleaning
  + 0 more
The cleaning crew was great. I am really happy with the results. The bathrooms looks spotless like I never used them. The carpet looks like new. They managed to remove the stains my children made. I highly recommend them. I hired them to clean my new house.
Description of Work: I needed a move out cleaning and carpet cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
TIFFANY S.
04/2019
2.0
house cleaning
  + -1 more
I reached out to them four times and left voicemails and texts.
Description of Work: This is the third time I've received a no call, no show.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
Response from Akin's Cleaning Service LLC
Hi [Member Name Removed], if I remember correctly you had accepted an offer from us a year ago, I do not recall receiving any calls or texts from your number. I highly apologize if I missed your call, it is possible that I did miss the call and again I sincerely apologize. I'd like to give you my personal phone number to come to an agreement. The best number to reach me at is 678-541-1232. You can also email me at maria(at)akinscleaningservices.com Thank you and again, I am so sorry if I missed your call/text. I'd like an opportunity to redeem myself and Akin's Cleaning Service LLC. It was never my intention for you to feel like you were not important to us, every customer is a priority. Maria
Linda A.
04/2019
5.0
house cleaning
  + -1 more
Maria and her crew exceed my expectations. I recommend them highly. They are dependable, punctual, pleasant and thoroughly professional.
Description of Work: House cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Akin's Cleaning Service LLC
Thank you [Member Name Removed], we appreciate it.
Roy R.
03/2019
5.0
house cleaning
  + -1 more
It went well. We had one problem that the next time they came back they addressed. Very pleasant to work with.
Description of Work: housecleaning
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Olivia G.
03/2019
5.0
house cleaning, floor cleaning
  + 0 more
I needed help cleaning my house. I don't have enough time to give my house a proper cleaning. They came in and did a wonderful job! They were able to remove the stains on my carpet. I highly recommend them to anyone who wants a professional cleaning team.
Description of Work: Deep Clean
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rosa C.
03/2019
5.0
house cleaning
  + -1 more
It was great professional came on time great price for the accomplish job wich was exceptional.
Description of Work: Home cleaning services
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Akin's Cleaning Service LLC
Thank so much Mrs. [Member Name Removed]. We are glad you liked our services.
Karl K.
03/2019
5.0
house cleaning
  + -1 more
The first interaction I left several voicemails and no response. Then I learned communications best by email or text and from there Akins crews have been excellent for the last six months or so. Punctual AND FLEXIBLE, which many cleaners are not. Countertops shine, beds are tightly made, floors cleaned, they do excellent work.
Description of Work: biweekly house cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$130
America P.
03/2019
5.0
house cleaning
  + -1 more
The carpet was spotless! They were really kind. AMAZING
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Akin's Cleaning Service LLC
Our staff always gives 100% effort. We hope that you can continue hiring us for carpet cleaning.
Dinah B.
02/2019
5.0
house cleaning
  + -1 more
Akin's Cleaning Service did a fantastic job on my house. They were very thorough as well as very nice people. They provide a great service. I asked them to come back over and over and there were some trouble spots in my bathroom, like the shower soap scum that had accumulated over the years were completely removed. I am so happy to have them help me keep the house looking good.
Description of Work: Had an initial housecleaning and asked back for more
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
GARY J.
02/2019
5.0
house cleaning
  + -1 more
They are efficient and hardworking, I won't let anyone else in my house ever again, they are great! Everything is always perfect when they are finished. I don't know why I waited three years to review, they have been taking care of me that long!
Description of Work: House cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Akin's Cleaning Service LLC
Thank you Mr. [Member Name Removed] for your trust. It is always a pleasure working for you.
Belita T.
02/2019
4.0
house cleaning
  + -1 more
Good cleaning service. Used them for a year. Always fast and flexible with the times.
Description of Work: Recurring housecleaning
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150

Contact information

5303 Audubon Pl, Norcross, GA 30093

http://www.akinscleaningservices.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded
Insured
Licensed*

Trade License Number
2020193177
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning

FAQ

Akin's Cleaning Service LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Akin's Cleaning Service LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Akin's Cleaning Service LLC offers free project estimates.
Yes, Akin's Cleaning Service LLC offers eco-friendly accreditations.
Yes, Akin's Cleaning Service LLC offers a 20% senior discount.
Yes, Akin's Cleaning Service LLC offers emergency services.
Yes, Akin's Cleaning Service LLC offers warranties.
Akin's Cleaning Service LLC offers the following services: Akin's Cleaning Services, is committed to excellence in every aspect of our business. We uphold a standard of integrity, bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability, is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

Contact information

5303 Audubon Pl, Norcross, GA 30093

http://www.akinscleaningservices.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM