SafeTec Security

Contacted the Albany, GA office of SafeTec Security about installing a Broadview home security system on April 13. Josh Nielsen and the manager of the office came to my home the next day for the free security consultation. Mr. Nielsen was very professional, courteous, helpful and went out of his way to cut my costs, making a premium Broadview home security system affordable for me. Broadview originally scheduled the install on April 20, however Mr. Nielsen again went out of his way to expedite the process for me and had the installation rescheduled for April 17. Chris, the installer, who offered to work on his day off, arrived on time on the 17, he correctly estimated the install time at 3 hours. Mr. Nielsen was present for the entire installation. Chris performed a clean, professional install, and no damage was done to my home. He was very thorough in explaining how the system works, what to expect, and using the keypad controls. Overall my experience was better than expected, everyone that worked with me was very knowledgeable, professional and bent over backwards to provide an fantastic experience. I'm a customer for life and I've already recommended Mr. Nielsen to other members of my family.