Description of Work: member states on a yearly contract equalling about $149.00 per month.
Rating Category
Rating out of 5
Yes, I recommend this pro
Craig P.
10/2013
1.0
lawn service
+ -1 more
I paid nearly $4000 for new sod, grading, and property cleanup in April 2012. After the first 60 days post sod installation the grass was dying out in several areas. I requested that Blayz remedy the situation and was told the grass needed more time to root and it was extremely ?slow growing grass? (Jamur Zoysia). The grass never rooted in sections and completely died out in numerous areas resulting in a patchy poor looking yard. I asked again in March 2013 (under the 1 year warranty coverage) for the grass to be replaced under the sod warranty I was given and was told nothing but excuses. There were several visits to the property which resulted in an attempt to remedy with fertilizer and sand to assist with rooting which did not remedy the situation. Despite being given a warranty for the sod, they would not honor it nor offer any new remedy for my dead grass other than being told its my problem. Blayz Turf Pro blamed the grass condition on ?poor drainage? and ?standing water? at my property despite paying Blayz $500 for grading to improve the drainage at the time of sod installation. As a licensed Professional Engineer in the state of Georgia, I specialize in stormwater design on all types of properties. Being told by a landscaper that there assessment of the spotty lawn was due to standing water and poor drainage resulting from their work does not concur with my professional licensed expertise. They claim to be a highly reputable company whom stands behind their work which couldn?t be further from the truth given my horrible customer experience and their shoddy work. With their inflated prices, I expected substantially better customer service. If you are looking for a landscaping contractor, do not hire Blayz Turf Pro. Blayz Turf Pro has qualified themselves to my forever ?Never Hire? contractor list. Bad bad bad customer service from a company their doesn?t honor their warranty, promises, or care about their customers.
Description of Work: Bad, Unreliable Lawn Contractor
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,000
Kathy Sue P.
08/2009
1.0
lawn service
+ -1 more
It was the worse customer service experience I have ever had with landscaping crews. Owner is Aaron.
Description of Work: My husband rranged for Blay'z Turf Pro to remove minimal amount of old mulch from front and back landscape tree/bush areas and place new pine straw. Arrived with 30 bundles of straw and began throwing it around landscape areas. Stopped the crew, and reminded them to remove minimal old red mulch before throwiing down new pine straw. The crew told me that was not in their instructions. I told them to stop what they were doing, then, because this is not what I wanted. The head of the crew told the crew to continue throwing pine straw and ignored my request. I then adamantly insisted that they leave if they were not going to do the job as we asked. The head of the crew refused to do so until I paid them the full. At this point they had placed approximately 10 bundles of straw. I agreed to pay them to get them, to get them off my property, but only after I insisted that they leave the rest of the pine straw bundles I paid for. They were hesitatnt to do so, argued a little, but wanted their money and finally unloaded the remaining bundles in the driveway, which we later had to place ourselves.
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Service Categories
Lawn and Yard Work
FAQ
Blay'Z Tuf Pro is currently rated 2.3 overall out of 5.
No, Blay'Z Tuf Pro does not offer free project estimates.
No, Blay'Z Tuf Pro does not offer eco-friendly accreditations.
No, Blay'Z Tuf Pro does not offer a senior discount.
No, Blay'Z Tuf Pro does not offer emergency services.
No, Blay'Z Tuf Pro does not offer warranties.
Blay'Z Tuf Pro offers the following services: Residential-commercial: additional landscape services, seasonal maintenance programs, fertilization, and weed control programs.