Sheltering Oak Inc

Within 6 months a 12ft x 12ft section sunk. Rear drpped approximately 4 inches. Fence double gate was not built properly and dropped and will not close as it should. Several other major issues unresolved. Contacted by phone twice, no answer either time. Left message, No response. Sent registered letter, again no response.

They do quality work.

The promise: The job was supposed to take 5 weeks, it took 27 weeks. The Workmanship: The weather was rainy but the windows didn't get ordered until last minute so the job sat completely stopped for 3 weeks even though the framing could have continued. The screens did not get ordered with the windows so when they arrived they didn't fit no one told me they probably thought I wouldn't check and see that they were just leaning in the openings, when I touched one it fell forward and hit the window so I made them order all new screens that fit. After the stucco, insulation, drywall and finally the trim I noticed none of the windows lined up some higher some lower not one done right now what can they do??? (Custom Anderson windows an enire wall of windows and side windows 13 big windows). When I talked to the owner he said the framer could pull the frame of the window apart to try to fix them I didn't want my newly built windows compromised so since I didn't let him make a bigger mess he would not give a discount or a decent solution of any type so I have to live with it. The retaining block work around the new concrete steps to the patio and sunroom was absolutely hidious and had to be removed. I could write a book with all the issues but the windows are the biggest telling part of this story. The subcontractor that did the stucco, painting, HVAC, did a good job but I don't know their company names. It's the guy that does everything, framing...etc. beware. Don't hire this company

Sheltering Oaks is a very customer friendly company. They have a lot of integrity. They show up when expected, communicate, and met all expectations including quality work. They also went the extra mile to find the brick I wanted.