M&C Roofing Inc

Good service was provided in a timely manner

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Excellent. Started on January 26th and expected to take 2+ days. Arrived at house at 7;30 am and began removing old shingles. New shingles and associated materials arrived by 8:00 am. On site was a Project Manager who has the GAF Factory-Certified Master Elite Roofing Certification, a Foreman and one roofing crew. The temperature was in the low 40s and around 10:00 am it began to drizzle. The Project Manager proceeded to bring in a second roofing crew to expedite the work. Under very adverse weather conditions on a very steep roof, work continued until 7:00 pm when it became too dark to safely work on the roof. By this time the new roof was approximately 98% complete. The next morning, one crew returned to complete the roof and thoroughly clean up the worksite. I found the workmanship and work ethic by everyone on site very impressive.

It was a great job, and a very good experience.

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When they came and did the estimate, they seemed pretty professional. They did the job very quickly.

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On Monday, April 28, a two-man crew came out and my tenant let them in.  She offered to show them the leaks, but they declined to look at them.  She reports that they went up on the roof and worked for about half an hour.
The crew repaired some of the torn vent flashings, but missed one close to the chimney.  They also did not replace the missing shingles as promised in the Big Deal advertising.  Instead, where a shingle was missing, they cut a slot in the shingle below it, then cut the shingle above it and pushed the cut shingle into the slot.  This gave the appearance that the missing shingles had been replaced, but in fact they were not replaced, and the cover-up left the roof exposed to rain.  They also did not do a gutter cleaning as promised in the Big Deal advertising.  The also nailed toe-boards into existing shingles but failed to seal the nail hole when they removed the toe-board.  In other words, they did only part of what they had agreed to do, engaged in a fraudulent effort to cover up part of what they failed to do, and just failed to do another part of what they agreed to do.
On Tuesday morning, the tenant reported to me that considerably more rain had leaked through master bedroom ceiling that before M&C repaired the roof.  I contacted a roofer I had worked with before, and who had been busy around April 9.  He came out on Friday, May 2.   He charged me $225 to repair the torn vent flashing that M&C failed to fix, and stopped another leak in the vicinity of that vent flashing.  He also caulked the toe-board holes and the area around the missing-shingle coverup, although he did tell me that the shingles would have be replaced.  He could not believe that the roofing crew was so unprofessional as to fail to look at the leaks.  You have to see where the leaks are and go inside the attic to follow the water back to the point where it's coming through the roof.
The bedroom ceiling damaged by the leaks had to be replaced in its entirety at a cost of $948.
M&C's professionalism was completely inadequate from start to finish.  The quality of the work was pretty much of an unmitigated disaster.

These guys were great. We started with a roof repair and upkeep Angie's list coupon, but they were very careful to look at our whole roof (now 20+ years old!). They explained everything that would need fixing and then let us decide about going ahead with a new roof. Let us take all the time we needed to decide. They were flexible with the schedule. Then, got that new roof on in less than 3 days. Clean-up was fabulous and follow-up fine. I would recommend them to anyone! Really great crew all around.

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I'm in the process of probably taking them to court.  A couple of the boards they used was messed up. The work was not done correctly.  The whole chimney was rotten and the board needed to be replaced.  Everything had to be torn down to be completed. The roof as far as I could see was installed correctly.  He should have said he would come back and refund the money for the chimney.  He never offered.  I think it was poor customer service.  When they were trying to get the business everything was good.  Once everything was done it changed.

We have had trouble with leaks on a room addition for over 15 years. Several "patches" were done by 3 different roofers but M & C Roofing let us know that if we wanted another patch, he wouldn't do it. Basically we were told either we let them do it right or M & C wouldn't do it at all. Their quoted price was close to the same for more "patches" quotes and the owner's honesty was refreshing. He even had my husband climb on the roof to personally see what was wrong. None of the other 3 roofers we got estimates from did that! Work was done well, no hidden surprises due to the original inspection M & C did. Took 1 1/2 days to complete, clean up was excellent, and roof is finally fixed right!!!  They really know what they are doing and can be completely trusted to do an EXCELLENT job you can depend on!

M&C Roofing did a good job on our roof.  The arrived promptly, began work immediately, and were nice people.  The only reason that I didn't give them an A is because of two scheduling issues that were inconvenient.  Other than that we were satisfied with their service.

They did an excellent job.. my only problem was that they left no documentation of what they had done.  I had no way to reach them after they left.  There are absolutely no issues with the work, the price or the materials.  Excellent in all areas except communications.

I had originally called to get a price on replacing the vent boots on a foreclosed home i was trying to purchase.  Marcus met me there and although he was running slightly late he did call and let me know.  No big deal to me.  If your service provider isn't busy there may be a reason in my mind!  Anyway,  He quickly climbed up on the roof and hit me with some devastating news that I needed a complete new roof.  This destroyed me.  Trying to protect my best interest I asked for a quick quote on a replacement cost.  He honored my request although he repeatedly informed me that he hated to do a rough guesstimate but understood my position.  i had to have some kind of idea to go back to the seller with $$ wise and it had to be about an hour from when we met.
 Fast forward to the seller rejecting my offer but then we agreed on a lower price and I owned the home.  I then decided to get my usual 2 more estimates on the repairs to the roof vents.  I have heard repeatedly how roofers are some of the most dishonest folks in the business. Both of the other companies told me that I needed a new roof as well so I began getting prices.
Marcus then got down to business and was able to give me a detailed price quote that wound up being lower than the other 2.  He also was able to offer interest free financing for a year with no payments which certainly helped with the cash flow.  His
advice as to what color was very helpful.  I really wanted a wood color and he informed me that it would look phenomenal for about 5 years then due to the large amount of hardwoods on my lot they would begin staining it.  This sad but true fact was confirmed.  
Only problem was now getting it installed.  He was willing to work Thanksgiving week if necessary.  He knew I was trying to celebrate Christmas in the house and was more than willing to do his part.  Unfortunately Mother Nature was very uncooperative with us.The only delay in getting it installed as promised was waiting for a few days break in the weather.  This is certainly understandable.  Once the break came they showed up with a large crew and got right to it.  They protected my landscaping and brand new HVAC compressors.  They worked well into dusk and were very fast and efficient.  To date I have found I think 3 nails leftover that they missed.  
I read the other reviews on here and found Marcus easy to get a hold of and courteous and friendly as well as trustworthy and honest.  By the time it was all said and done I felt like i had purchased a roof from a friend.  To those looking at the price paid and saying WOW that's high!  My roof is very large with a steep pitch and lots of dormer windows.  2 stories in the front and 3 in the back.  Lots of gutters as well. He did offer me the option of going over the old roof and took the time to explain the pros and cons of that.  
He is rated as a Master Elite roofer by GAF.  http://www.gaf.com/Roofing/Residential/Contractors/Profile/ME16958

The process went very well. Marcus came out to check the roof and I told him about the leak. His crew came the same day and completed the job quickly. It has rained since their work was performed and there is not a drop of water getting in. I am very satisfied with this provider.

Called M & C Roofing to see if someone could come out an give me an estimate to correct a major leak at my front porch. I was given a day and time agreeable for both of us. Marcus Clay showed up on time on the appt. date and inspected my roof. While up on the roof he took pictures of what was causing the problem and other areas that need to be corrected. Several of the problems were due to the builder not installing it correctly when the house was built. He gave me an estimate to correct all problem areas of the roof along with the water damaged plywood.  I agreed to the price and work described and Marcus said he would fax me a detailed estimate for my signature which he did the next day. The work was scheduled and completed on the day promised. The roof was water tested and a guarantee was given. Pictures where taken by David as he was making the repairs and also upon completion of the work. The pictures were emailed to me for my records. The work was completed and everything cleaned up in a timely manner.
I was very pleased by the professionalism and the quality of work performed by M & C Roofing and I will use and recommend them in the future. 
  

From the time I filed my insurance claim until we actually had the work performed, I interviewed about 8-10 potential contractors over the course of a few months while waiting to resolve matters with the insurance company and get on someone's calendar. We had a very wet summer and many of the contractors I called were too busy to meet with me or failed to keep their appointments. Although they were also back-logged at the time longer than I initially wanted to wait, it turned out waiting was the best choice I could have ever made. Marcus, foreman David, Katie in the office as well as the entire roofing crew KNOW what they are doing when it comes to a entire roof replacement. Not only that, but they LISTEN to the customer's wants, needs and expectations for the job and go out of their way to meet or exceed these expectations. Unlike some pushy salesmen, Marcus was a true professional and patient with our many questions by taking time to answer all of them and ensure we were satisfied with the plans and contract. Ultimately, we are quite pleased with the finished product and so glad with our decision to use M&C Roofing. Good price, great service and excellent material & labor warranties. Job well done!

They came out and fixed part of my roof. There were two guys who came out to do this. There was a nail missing where the new roof had been installed. They helped fixed a leak that was leaking into my home and was messing up my inside walls. Since they fixed the leak I have not had any issues since they have come out.

We had several leaks in our roof when we called M&C roofing. Marcus came out, went on the roof and in the attic, and gave us an estimate.  He was very nice and professional.  Two days later his crew came out and repaired the leaks and we have had NO leaks since.  They did a great job and we are very satisfied with their work.  If you need roofing repairs  we would recommend you use them.

Provided most accurate of three roof estimates.

Our experience with them was excellent.  They were timely and got it professional.  The quality is great.  I have only positive things to say about them.  The cost was paid by insurance.