Rick's Plumbing Services

Fast Friendly service

Rick and his crew did a great job. They showed up on time and worked hard until it was all done. I thought it would take longer, but with their excavation tools, they were done in one day which saved me money.

I called Ricks plumbing as referred from my home warranty company for a well diagnosis. My well pump went out. They came out immediately and verbalized the problem. I had the work done which consisted of pulling and replacing the well pump and motor. I paid them before they left the premises. In turn they were suppose to contact and follow up with my home warranty company with the diagnosis. They did NOT do so. I called and texted repeatedly to the owner and installer. My calls and texts were ignored and not returned. They failed to follow up with HSA. Two months go by and I called my home warranty myself to check in and now they say that they will not reimburse me for the claim because of time lapse and Ricks plumbing failing to contact them within a reasonable time (or even at all). So now I am out of pocket $2000 for a service that otherwise would have been covered under my repair policy. I would NOT recommend them to my worst enemy. Stay clear of Ricks plumbing. They will jump on the job quickly but will fail to see it through.