TTP Pro Cleaning offers various types of cleaning services that fit our client needs from buffing to waxing. Every client is different that is why we offer custom plans to fit your need!
Business highlights
11 years of trusted experience
Emergency Services Offered
Services we offer
Offer General Cleaning, Deep Cleaning, weekly, Bi-weekly, Monthly, or even One time cleanings that you made need after a special event or party!
I submitted a request for quote online about a month ago. Because I never received a response, I called the number listed and talked directly with Ms. Robinson, who scheduled an appointment for the very next Saturday. Although she was late arriving, it wasn't an inconvenience for me. She and her son took about five hours to do the work, which was haphazard at best. Some windows were done perfectly, some were cleaned on the inside, but not the outside. When the sun shined through some of the windows, I could see streaks, or water marks. Some of the wooden blinds were cleaned only at eye level. The lower slats were not touched. Also, she accidentally broke the mechanism on one of the windows. After trying for a great deal of time to unsuccessfully fix it, she told me that she would talk to one of her uncles who supposedly does window contracting and ask if he could stop by and fix this window. She called Sunday to say they would be here Monday to fix the window. They never showed up, and she didn't call to reschedule. I have not heard from her again. Because of the shoddy work, and the inconvenience the broken window has caused me, I will be taking her name off my list of preferred service providers.
Description of Work: Cleaned approximately 30 residential windows and blinds inside and out.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$200
Response from TTP Professional Cleaning LLC
Hi (member name removed) I deeply apologize that you were not satisfied with your services that you received. Upon completion of services you seemed extremely satisfied with the services and stated that you would like to have them done quarterly, you even gave a tip, which was greatly appreciated! TTP does not typically clean exterior windows, this may be the reason it seemed haphazard at best. Your windows folds in, after doing some research I found out that it is very common for this particular window to come off track, which is what happened in your case. I offered to have my insurance company to fix this for you, and you clearly stated not to worry about it. I was determined to fix this problem for you, even with your help, that's why I was there 5 hours. After unsuccessfully resolving the issue I suggested that I could have my uncle, who is a contractor to come out the following Monday and fix the problem. When I spoke with him he told me that he was booked Monday and could come out Tuesday. I call your home and didn't receive and answer so I left a voicemail and left a contact number for you to call back so we could get this taken care of.... I never heard anything else. Again sorry for any inconveniences.
Melody S.
03/2014
5.0
blind cleaning, carpet cleaners, house cleaning, window cleaning, air duct cleaning, pressure washing, ceiling fans, buffing & polishing, floor cleaning
+ 7 more
Ttp does a wonderful job I'm actually amazed at how they when the extra step to get the job done! For such a reasonable price by the way. Great job guys!
Description of Work: Janitorial
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from TTP Professional Cleaning LLC
Thanks for your support!
Tanisha R.
03/2014
5.0
carpet cleaners
+ -1 more
The service I received was SPECTACULAR and for an AFFORDABLE PRICE! My family could not believe our eyes! I will recommend this company to anyone!
Description of Work: TTP Professional Cleaning cleaned my entire home!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Window Cleaning,
Blind Cleaning,
Floor Cleaning and Waxing,
Buffing and Polishing,
Ceiling Fans,
Pressure Washing,
Air Duct Cleaning,
House Cleaning
FAQ
TTP Professional Cleaning LLC is currently rated 4.3 overall out of 5.
TTP Professional Cleaning LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, TTP Professional Cleaning LLC offers free project estimates.
Yes, TTP Professional Cleaning LLC offers eco-friendly accreditations.
No, TTP Professional Cleaning LLC does not offer a senior discount.
Yes, TTP Professional Cleaning LLC offers emergency services.
No, TTP Professional Cleaning LLC does not offer warranties.
TTP Professional Cleaning LLC offers the following services: Offer General Cleaning, Deep Cleaning, weekly, Bi-weekly, Monthly, or even One time cleanings that you made need after a special event or party!