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Quality Works Management LLC

Roofing, General Remodeling, Homebuilders,

About us

Quality Works Management, LLC. is a design build firm located in McDonough, Ga. So remember if you really have a dream idea for your house please pick up the phone and call our office to schedule a dream build or a renovation consultation.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

RENOVATIONS AND ADDITONS, CUSTOM DESIGN BUILT HOMES, ROOFING, SIDING, WINDOWS, DECKS, PATIOS, INSURANCE DAMAGE, FLOODS, FIRE.

Services we don't offer

Please Inquire

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$100.00

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.914 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
7%
1
7%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-14 of 14 reviews

Beth H.
05/2013
2.0
remodeling
  + -1 more
Nice young man arrived promptly at appointed time. We talked about the work that needed to be done but he did not spend much time inspecting the actual work area that needed to be addressed. He promised a quote for the work within 3days but gave us a ball park estimate of 35 a 40k ... becuase this was in line with the other estimate we had we told him okay to send us the details. henever got back to us. I followed up three times over the following week. Each time he was surprised we had not gotten the estimate yet and promised to follow up on it. The fourth phone call simply went unanswered. So the trip out to the house was "free" but since I never got the estimate ... It wasn't even worth that as he wasted my time.
Description of Work: Came to house to do an estimate on repairs needed

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0

$40,000

SHARON K.
02/2013
5.0
roofing
  + -1 more
When a roof leak is reported, Quality Works is very quick to respond by covering with tarps until we schedule the roof replacement to be done. Craig, the owner, is great to work with. He explains what needs to be done, how long it will take and what type materials he will be using. His has a very hard working crew who are always courteous. They worked in pouring rain to finish the installation on a roof last month. They always leave the surrounding area in clean condition, After receiving quotes from other companies, we found Quality Works to be very competitive.
Description of Work: The work performed by Quality Works was at our condominium property. They have been replacing condo roofs for us over the last two years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Kurt L.
12/2012
5.0
remodeling
  + -1 more
There are three letters to describe this company, and they are WOW! Not only was the owner hands-on throughout the entire process, he ensured any subcontractors that he used, since he was our General Contractor, met his high standards. Because of the work he did for us, one person used him for erosion control and another to remodel their bathroom. I personnally think this company is fairly priced, has high standards, and places customer satisfaction as their main goal. Great Job!
Description of Work: As our General Contractor, Quality Works did three major projects for our house, they were erosion control, rebuilding the front porch, installing new iron railings, and some other minor work such as cleaning gutters, painting some trim, and restaining our back door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Marc V.
10/2012
5.0
remodeling, roofing, replacement windows
  + 1 more
Our home had roofing damage due to improper rain drainage. Jonathan Browning gave an honest estimate on repairing the problem areas and also fixed some framing around the front door window. His team from Quality Works spent Thursday and Friday fixing the roof and even came back on Saturday to finish and clean up. They were very contentious with their work and everything looks as good as new! I am impressed enough to invite Jonathan to come back and give me a quote on painting the trim on our home and pool house.
Description of Work: The roof was buckling due to improper drainage in a couple of areas underneath the eaves. The trim was also warping in the front of the house due to the same problem. They fixed everything perfectly, on time and on budget!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,080

Ruth L.
10/2012
5.0
carpet installation, countertops, electrician, hardwood floor, lighting, remodeling, home builders, marble & granite, interior painters
  + 7 more
I would give them an AAA++. We were very satisfied with them. All the subs they had working for them were excellent and timely. His word was his word and there was a great connection. We were able to talk about things. We are pleased with Angie's List also. I liked the attitude of the Craig Collins, who was the contractor for Quality Works and he would point out things to us that needed work. He was also very good about coming out to check on everyone. They knew what I wanted and what I expected.
Description of Work: Quality Works Management finished up a project for us on Friday. They put in granite counter-tops, backslash, they changed the knobs on the cabinets, they put up lights, they did hardwood floors in three rooms, they put carpeting upstairs, they painted. It was quite a project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,000

Corrigan I.
10/2012
5.0
closet systems, countertops, picture framing, insulation, plumbing, remodeling, replacement windows, home remodeling, sunrooms
  + 7 more
They were very easy to work with. They really took into consideration our requirements and needs. Their engineering staff worked with the challenges we had in adding on to our home. We are extremely happy with the final product.
Description of Work: They expanded our kitchen. They installed a bay window in our kitchen area too. We added a new master bedroom with closets. We also added a sunroom to our house. They also added an alcove over the entrance to our garage. Because of the great work done in our new sunroom I chose not to have them renovate my man room upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50,000

Anthony I.
07/2012
1.0
picture framing, remodeling, roofing
  + 1 more
The issue arose when the rep explained that he needed his boss to come out to give us a better estimate as he was a better resource and ultimately would be the one doing the work. I left 2 messages for the rep to no avail and finally got a response call when I called the main office number. He gave me a lack luster excuse claiming that he was waiting for a opening in his and his boss's schedule on the weekend before he called me back (no excuse for not returning 2 of my calls). Because my mother was eager to get a price and work started I rearranged my schedule and drove during the weekday from Alpharetta to McDonough to meet them at 6:PM. I called the previous night to confirm (no answer) I got there at 6:30PM and called to confirm (no answer) I finally got a CB at 7:30 PM for a 6:30 appointment claiming he could not get a hold of his boss and did not know when he would be able to. We never got an estimate nor the common courtesy of a return call on time. Not to mention they stood us up. Maybe the job was not on a large enough scale but in any business if you do not have an interest you tell the prospect just that. Tremendous waste of time. If this is how they are before a job is started I can imagine how they are on the job. Would not recommend this company.
Description of Work: No services were performed. A representative for the company came by and gave my mother (the owner of the home) a "rough estimate of 5K to remodel a bad job down on a indoor porch extension.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Quality Works Management LLC
Member I am truly sorry that our rep did not perform his job correctly. We at Quality Works do understand that you went out of your way to meet with our rep with no luck. For all your trouble with the cost of Fuel we would like to offer you a $100 Quik Trip gift card. We realize this does not make up for our reps behavior, but I hope it will help with the high cost of gas to drive from Alpaharetta to McDonough. Again we are Truly Sorry for the way this rep handled your project. We strive on Customer CARE. Sincerely, Craig Collins

Lawrence H.
05/2012
5.0
roofing, home builders
  + 0 more
overall good work, I'd recommend to anyone needing roof repair and or replacement
Description of Work: Excellent service, prompt and professional, cleaned up all debris,

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Corrigan I.
04/2012
5.0
replacement windows, home builders, skylights, sunrooms
  + 2 more
.
Description of Work: The Quality Works staff came to my home to consult with my wife and I regarding upgrading our home to include adding a new master bedroom, sunroom, expanding the kitchen window and updating the manroom to include skylights and moving a wall. After a few days we were provided drawings showing the changes we had discussed. The permit was obtained and

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$40,000

Dan L.
04/2012
5.0
ceramic tile, countertops, remodeling, roofing, marble & granite, home remodeling, hardscaping, basement remodeling
  + 6 more
The remodel went very well. Craig and his crew are fantastic and very accomodating. Customer service is #1 with them and we would highly recommend them to anyone. You absolutely would not go wrong hiring them to do any work.
Description of Work: We met with Craig prior to closing on our home and discussed what our vision of the remodel would be. Craig presented several ideas to us that was exactly what we have envisioned and even beyond. We presented him with some particular challenges that needed to be met an example being the installation of two doggie doors, one on the main level which had to be installed through an exterior wall and had to have a platform added onto the upper deck and secured from below for the dogs to exit onto and the second door was installed on the terrace level out to the pool area. His crew did a fantastic handling that job. The entire house was repainted after repairing virtually all ceilings where the tape had come lose. The fireplace mantel in the great room was completely redesigned by Craig to extend to the top of the high windows and was wired for the flat screen TV with surround sound. The kitchen counters were removed and replaced with granite and Craig designed a coordinating tile backsplash that is beautiful. He also replaced all the tile in the masterbath and redesigned the shower. By the time the remodel was complete, Craig and his crew had also installed a new fountain outside the front door and re-landscaped the entrance area to make it much more attractive. It is beautiful and we get many compliments on what was done. This job took several months to complete and we were then and continue to be very happy with their work. We are in the process of starting plans with Quality Works to updating four bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Mark W.
04/2012
5.0
gutter repair, roofing, siding
  + 1 more
Johnathan Brown, the contractor, came out with the adjuster and handled my claim very well and ensured that I got what was best for me and my home. Johnathan has stayed in constant contact to ensure the smooth process of getting my repairs completed.
Description of Work: I hired this company to replace my damaged roof, siding, and gutters from a recent hail storm and they were very professional and very detailed.I worked with Johnathan Brown as my contractor and he was very detailed and handled everything extremely well. I would definitely recommend this company to someone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Tammy W.
03/2012
5.0
roofing
  + -1 more
Quality Works provides great customer service from the moment of initial contact until the job was complete. The technicians are very knowledge and answered our questions. Craig the owner is available 24-7 for concerns. Quality Works provides service at a very reasonable rate. Our experience with Quality Works was exceptional and we would highly recommend. With the word "quality" in the name you expect great products, exceptional customer service, and reasonable prices - QUALITY Works Management, LLC provided that and so much more!
Description of Work: Repair roof leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Narem R.
03/2012
5.0
ceramic tile, roofing, septic tank, siding, hardscaping
  + 3 more
This is the fourth job I've given to Quality Works and I highly recommend them without hesitation as a top quality roofer and remodeling company you can depend on when you need them. Mr. Craig Collins the owner is amazing, nicest roofer/contractor and as a person! His approach to finding problems is second to none. He's not there to "sell you a complete roof replacement", and make a quick buck. Rather, he truly believes in quality and does the work to our complete satisfaction. He will be my roofer and contractor as long as I own a home and I will definitely be referring Quality Works to all my friends and family. Thanks so much Quality Works. On time, meticulous, professional, and outstanding cleanup after work is complete with minimal disruption to the occupants. Thanks again Craig always outstanding. Can't say enough about these guys, all the work the company did for us is amazing.
Description of Work: Replacement of roof, siding, kitchen tiles, landscaping, and septic tank repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Fred M.
10/2010
5.0
gutter repair, handyman service, remodeling, roofing
  + 2 more
Considering all the work that was done, I would say it went very smoothly. I had a roof leak in the master bath and damaged gutters from a recent storm. Kim met the insurance adjuster at my home and did a very thorough examination of the damage. The adjuster agreed with Kim's assessment replacing the roof, repairing the bathroom ceiling, and replacing the damaged gutters. Kim's company handled everything and the entire job from start to finish was done in one week.
Description of Work: .Repair ceiling leak, replace roof and gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$9,300

Response from Quality Works Management LLC
Thank you for your comments. We really appreciate your kindness and wish you the best in the years to come. And THANK YOU FOR YOUR BUSINESS.

    Contact information

    514 Waterfront Dr, Mcdonough, GA 30253

    www.qualityworksmanagement.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 3:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    General Remodeling,
    Homebuilders,
    Windows,
    Countertops and Backsplashes,
    Pavers and Hardscaping,
    Sunrooms and Patio Enclosures,
    Kitchen and Bath Remodeling,
    Marble and Granite,
    Siding,
    Gutters,
    Framing

    FAQ

    Quality Works Management LLC is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 3:00 PM

    Quality Works Management LLC accepts the following forms of payment: Check,Financing Available,MasterCard,PayPal,Visa
    Yes, Quality Works Management LLC offers free project estimates.
    No, Quality Works Management LLC does not offer eco-friendly accreditations.
    No, Quality Works Management LLC does not offer a senior discount.
    Yes, Quality Works Management LLC offers emergency services.
    Yes, Quality Works Management LLC offers warranties.
    Quality Works Management LLC offers the following services: RENOVATIONS AND ADDITONS, CUSTOM DESIGN BUILT HOMES, ROOFING, SIDING, WINDOWS, DECKS, PATIOS, INSURANCE DAMAGE, FLOODS, FIRE.
    Please Inquire

    Contact information

    514 Waterfront Dr, Mcdonough, GA 30253

    www.qualityworksmanagement.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 3:00 PM