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Lightning Appliance Service

Appliance Repair, Appliance Repair - Small, Tree Service

About us

We have the skills to repair your major home appliances. Lightning Appliance Service offers service to all Major Brand Appliances. For over 15 years, Lightning Appliance Service has served the area with a commitment to service and value to all customers. We appreciate your interest and look forward to earning your business. Our knowledgeable repair technicians will take time with you to explain the nature of any problem and provide valuable information needed for customers to make the best choice for repair or replacement of equipment. Our standard is excellence and our goal is complete customer satisfaction. There is no service charge with repair. Most of our repairs are completed within the same day of the appointment, which always places a smile on our customer's faces. We have over 5 Warehouses of inventory; we also have a courier service which can deliver parts to any of our technicians at No Additional cost. We also offer service within 2 hours. We accept Emergency Repairs at no extra cost for our customers. All you have to worry about is just calling us and we will handle the rest. Trust us and know that your appliances are in good care with our technicians. Just call today and schedule an appointment.

Business highlights

29 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

all major Appliance repair Whirlpool Maytag GE Frigidaire samsung LG Kitchenaid Kenmore Electrolux Jenn-Air Amana Hotpoint Bosch Viking Wolf Dacor Thermador DCS

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9250 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 250 reviews

Mrs D.
10/2014
5.0
appliance repair
  + -1 more
Excellent service. Reliable, punctual, went the second mile to accommodate me.
Description of Work: Dryer repair and revent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ken K.
10/2014
5.0
appliance repair
  + -1 more
Called on Friday to make appointment for Saturday. The problem was a loud noise coming from the freezer. Tech arrive within the hour after the office called. He explained everything as he was doing the work. It took him @15 to complete the entire job. Very professional and helpful. Definitely would hire again I ws truly satisfied with all aspects of the job.
Description of Work: Fixed freezer fan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223

John M.
10/2014
5.0
appliance repair
  + -1 more
Outstanding in all aspects. Easy to schedule an appointment; phoned me one hour before arrival; prompt arrival; very professional service technicians; parts ordered took one day; repair finished the next day. All in all, they were in my home about 20 minutes! Highly recommend and would use them again without hesitation. Thanks Tri-State and Angie's List!!!
Description of Work: Fixed a broken door on my GE Monogram dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Betty N.
09/2014
5.0
appliance repair
  + -1 more
I called Tristate at about 8:00 am and was given an appointment for the same day! The dispatcher told me I would receive a call before the repairman's arrival; he would be wearing a yellow shirt with the company's logo and driving a yellow car. I got a call and the repairman came at about 10:00. He knew exactly what was wrong with the refrigerator and proceeded to fix it. He had to move the refrigerator out from between the cabinets and simultaneously protected the wooden floor. He worked quickly and deftly and completed the job in about 15 minutes. He cleaned the dust out from behind the refrigerator as well. He made sure the refrigerator was working; that all the drawers were back in place, and the water dispenser and ice-maker were working properly too. I was able to use a credit card and get an email receipt on the spot. I'm very satisfied and would call Tristate again.
Description of Work: My refrigerator stopped working. The repairman, Robert, fixed it quickly and expertly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

Chioke H.
09/2014
4.0
appliance repair
  + -1 more
Provider showed up on time and was professional throughout the two visits. I usually keep a close eye on people when they come to do repairs, and this time was no different. Was not as responsive at first when I asked to have whatever he was doing explained to me before he did it - but he loosened up after I assume he noticed that I wanted to be informed, that I wasn't asking questions to be annoying or nit-picking. There was a short in the oven igniter - apparently mice chewed through the wiring and it was resting against a metal part of the stove where it should have been covered with its plastic covering. Rather than looking inside the bottom of the oven, he plugged it in again that made my electric circuit breaker trip. When he checked the board, he told me that it wasn't working and that I needed to have someone fix it. He plugged in the appliance again at another outlet, and now all the other lights in that part of the house went off again. When he now checked the oven, he saw what the problem was - the exposed wire. After having fixed the igniter - we discovered that the plugging and unplugging caused the oven thermometer to break. So now, we tried turning on the oven - which worked, but it could not turn back off. He called the office and then informed me that I would also have to purchase a new thermometer - another $200 over what was originally quoted. He came the following day and replaced the thermometer so now the oven works fine, but I can't help but shake the feeling that if he was more thorough in his first inspection, I would not have to spend that additional $200 on the broken thermostat. Outside of this, I thought he was polite, efficient, direct, professional, punctual and cleaned up after himself (wiped off the stove etc). I will use them again if I have an issue with another appliance.
Description of Work: Fix my broken oven

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$458

Lee D.
09/2014
3.0
appliance repair
  + -1 more
Does not service Bosch Washer, though description states all major brands
Description of Work: Phone response
Rating CategoryRating out of 5
Yes, I recommend this pro

NADINE O.
08/2014
5.0
appliance repair
  + -1 more
Thank you tri-state appliance! The service person came to fix our Frigidaire dishwasher that was leaking at the bottom. I was getting ready for the "it will cost more to repair than to get a new one" line but instead he assessed the problem and told us that we could fix it easily ourselves by ordering a few simple parts, in particular a new gasket. He also showed gave us all the relevant information for ordering it online from RepairClinic.com (which has great how-to videos on Youtube!). He also told us that we could him back if we had need for installing and any other problems. All in all, this was a good experience.
Description of Work: He came to fix our Frigidaire dishwasher that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

william G.
08/2014
5.0
appliance repair
  + -1 more
My four year old Frigidaire dishwasher stopped working. The technician from Tri State Appliance installed a new touch pad on the door, after troubleshooting many other potential causes for the problem. This "fix" did not last. The technician came back 2 additional times and tested everything and installed additional electronic parts Finally he found the issue. The machine had to be allowed to go through a long cycle then a short cycle to re-calibrate the internal computer. It has been over a month and the dishwasher is working fine. I commend the perseverance of the technician. He was punctual, polite and a pleasure to work with. I had been out looking for replacement dishwashers and could find nothing I liked, so I was glad to have my old machine repaired.
Description of Work: Repaired 4 year old dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$360

Elizabeth P.
07/2014
5.0
appliance repair
  + -1 more
Tri-State Appliance Service did a great job fixing our dishwasher! Our old dishwasher had dirty water pooling at the bottom after every wash cycle, so we complained to the landlord and he sent an local area repairman to diagnose and repair. The repairman said it would be cheaper to replace the dishwasher than diagnose the problem, so the landlord obliged. A few weeks later, the same repairman installed the new dishwasher and the water pooling problem disappeared...until about 2 months later. Then it came back just the same. We decided to hire a different repairman (through Angie's List) because we did not think the local area one actually knew what he was doing. Turns out we were right. Tri-State Appliance Service sent two repairmen on short notice and on a Saturday (so we didn't have to miss work) and diagnosed the problem quickly. As suspected, the local area repairman had not installed the dishwasher correctly, specifically the drain hose. Within a few hours, the Tri-State Appliance Service repairmen fixed the problem and gave us tips on how to keep the dishwasher working in smooth order. Tri-State Appliance Service was professional, courteous, efficient and most importantly, effective. We have not had a single instance of dirty water pooling in the dishwasher since they came by. They did an outstanding job and the money spent for their work was truly worth it.
Description of Work: Fixed our dishwasher, which had dirty water pooling at the bottom after every wash cycle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Celeste M.
07/2014
1.0
appliance repair
  + -1 more
They were charging too much to repair the refrigerator. He said the whole computer system will have to be fixed. He was great. He was a very nice service person. He was very nice. It was just the cost to fix it is ridiculous.
Description of Work: Tri-State gave me a quote to repair my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$500

Response from Lightning Appliance Service
Dear [member name removed] We here at Tri State Appliance feel sorry that you felt that the price was extremely high . The price was 450.00 dollars along with a coupon that could have brought the price down to $425.00. The reason the price was high is as the technician explained there was a mice infestation that chewed through all the wiring in the refrigerator along with a damaged control board . Our company was going to have to re wire the complete refrigerator and install the control board. The job and task at hand to have your refrigerator up and running the way it should have been was a major one. We here at Tri-state appliance service aim our best to have complete customer satisfaction. If you like discuss this further please feel free to contact us at 888-704-8374 .

Andrew C.
07/2014
5.0
appliance repair
  + -1 more
Have an LG dishwasher that we use infrequently. A week ago, I did decide to use it and noticed that water was leaking out of the unit. Stuck a pan underneath and waited for the cycle to complete. When complete the bottom of the unit was pooled with water. Did some research and read that our particular unit has a self cleaning filter that was not user maintained. Ok, must be the drain hose that's clogged. Called one place and they did not service LG appliances. Called Tri-State and they were awesome. Scheduled a visit for the next day. The technician came, diagnosed, and figured it out within 20 minutes. Apparently, the person who initially installed the dishwasher used a iron fitting that rusted out because it's not supposed to be used with water (normally you would use stainless steel, copper, or brass. Anyway, he undid the drain hose and chunks of rusted metal fell into the bucket. Cleaned it out and reattached the hose without fitting (apparently, it wasn't even needed) and tested it. All good. I will recommend Tri-State to all. From the initial phone call to the end of the repair, everyone was courteous and professional.
Description of Work: Diagnose and repair dishwasher that did not drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sonja A.
07/2014
5.0
appliance repair
  + -1 more
It went well. He was on time and completed it within 15 minutes. I have an extremely argumentative tenant and he was very patient.
Description of Work: He replaced an ignition switch on the oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Gloria B.
06/2014
5.0
appliance repair
  + -1 more
From the get-go, their website was great, easy to use quickly. Also, from the the first phone call, the contact listed on their website, Denise Sosa, was efficient and reassuring. She scheduled the appointment to accomodate my avaialble hours within two days and explained everything: the basic cost for them to come, and no other charge unless an actual repair was required, then it depended on the repair if any and the time-frame.. She also called me on the day of the appointment to let me know they (can't recall repair man's name at this moment) would be at my apartment within the hour. The repair man was punctual, polite, professional and knew his business. He removed the jammed filter and showed me how I might avoid such a jam in the future. Once installed, the new filter (which I provided) started working instantly. And though neither the filter nor its housing were broken, it was worth the $95 to me to a) see that I was right not to try to force the filter out, or I would have had a much bigger costlier problem and b) know how I can avoid such a problem in the future. The service man was here all of ten minutes, at the most. Tri-State is on my list of permanent got-to appliance repair services. I won't hesitate to contact them again should I need this kind of service.
Description of Work: Removed jammed water filter from its housing in Jennair fridge so I could start getting water and ice again. He also showed me how to remove old filter myself without risk of breaking it (using techniques not included in user manual instructions).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

nadia J.
06/2014
5.0
appliance repair
  + -1 more
The repairman was on time and really knowledgeable. They arrived when they said they would I could pay by card! which was so convenient and I was satisfied.. The disasher was working again and no complaints so far. i am keeping their magnae on my fridge and will only call them again with any appliance repair.
Description of Work: he checked the dishwasher and made sure it wasnt clogged.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Brenda S.
06/2014
5.0
appliance repair
  + -1 more
I called several providers and they were the only one to respond immediately and schedule an appt for the next day. The serviceman was on time, courteous and knowledgeable.
Description of Work: Assess problem with my refrigerator and freezer which were too warm. He cleaned the coils in back of fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42

Elena A.
06/2014
5.0
appliance repair
  + -1 more
Two Tri-State men showed up. They were great! They were punctual, professional, courteous and reminded me of doctors in the way they looked and listened in order to properly diagnose and address the problem. Tri-State came, initially, to check my leaky washing machine, determined it was a plumbing problem, then, at my on-the-spot request, also looked, at my old stove, are researching to see if they can find a replacement element for the oven, which no longer holds proper heat?I now know why?and listened to my fridge, to make sure the noise it makes doesn't mean it's about to explode or expire. I heartily recommend Tri-State Repair! If there were a grade higher than "A," they'd get it.
Description of Work: Tri-State came, initially, to check my leaky washing machine, and determined that it was a plumbing problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

John P K.
06/2014
5.0
appliance repair
  + -1 more
Excellent. Arrived on time (there's an "A" right there.) Diagnosed problem and repaired the motor in a few minutes.
Description of Work: Repaired refrigerator that no longer made ice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Scott H.
05/2014
5.0
appliance repair
  + -1 more
These are the only guys I will allow to work on my appliances. They are courteous and professional. They will only fix what needs to be fixed and will be honest about any issues they find. You won't have to worry about being taken advantage if or billing you for repairs that don't need to be completed.
Description of Work: Repaired washer and dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Javier A.
05/2014
5.0
appliance repair
  + -1 more
I called another repair company on Saturday. They said the would call me back on Monday to schedule a repair. I then contacted Tri-State. Two hours later they were at my parents house and gave me an estimate. I OK'd the repair. They didnt charge service fee for coming out. We were very satisfied with results. Highly recommend!! I dont know what a normal repair goes for but it was about $160 plus tax. Not sure if thats high. Very satisfied
Description of Work: Oven was not working. Tech came an repaired it and we have a one year warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Peter P.
04/2014
5.0
appliance repair
  + -1 more
Discovered the freezer contents had totally defrosted. I tried setting the thermostat colder but this didn't help. I called Tri-State Appliance Service after reading reviews, which were very favorable. I scheduled an appointment for the evening of the same day and was told I would get a confirmation call about an hour before the service person would arrive. True to their word, I was called before the scheduled time to see if I had arrived from work. I said I was home and the operator said the service person was already on the scene and would be right there! A nice surprise, an early arrival. In fact, Keury was waiting for me! Keury had the fridge moved, opened and the problem diagnosed in less than 10 minutes. He HAD replacement parts (relays) and installed them to see if the compressor would come on. If it wouldn't, the job would be an expensive one, but it turned out the relays had failed. He then told me the cost, and I agreed to pay it. Keury then cleaned the refrigerator in the area of the compressor and even cleaned the floor. Fast, efficient, knowledgeable, professional and personable. Parts warrantied for 1 year.. A very positive repair experience!
Description of Work: Repair of refrigerator that wasn't cooling in either the freezer or the fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

charles W.
04/2014
5.0
appliance repair
  + -1 more
It went great. Dryer conked out Sunday. Called Tri-State at 8 AM Monday and repairman (Keury) was there by 10. Once he inspected the dryer he had to go back to the factory to make sure the part was in stock. He returned by 12:00 and the repairs were completed by 1:30 Keury was pleasant and explained everything he was doing. He also vacuumed out all the accumulated lint. As a bonus we found $4.35 in change in the bottom of the dryer along with two MTA Tokens and a token to Fun Zone which had to be at least 15 years old!
Description of Work: Replaced a dryer motor, the rollers and the band.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Doris B.
03/2014
5.0
appliance repair
  + -1 more
I am delighted to add myself to the list of Keury fans! My washing machine was not draining or spinning, and I suspected that I'd have to replace it. I called Tri-State on Thursday, and Keury showed up right on time on Friday morning. He fixed the problem-- a clogged drain-- in 20 minutes, and the machine now actually works better than it has in a long time! Keury could easily have sold me a new pump, and I would have been willing to pay for it to have a working washer, but instead he advised me to wait and see if the cleaned drain solved the problem first, which I really appreciated. As promised, the $95 service charge was removed from the cost of the repair, and Keury happily accepted my Angie's List coupon as well. All in all, it was the perfect appliance-repair experience!
Description of Work: Fixed a washing machine that was neither draining nor spinning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Judith F.
03/2014
5.0
appliance repair
  + -1 more
It went very well. On-time, competent, pleasant serviceman. He also looked at my Bosch dishwasher which was not working and diagnosed the problem as the same as the Bosch repairman had stated. Tri-State would have had my business for that, too, but Bosch offered to provide the parts free. Altogether it was a good experience. I have already recommended Tri-State to friends.
Description of Work: My oven igniter stopped working and Frigidaire gave me the part number which I gave to Tri-State. I had an appointment on Friday, the next day. The serviceman was not well and I received an early call canceling due to illness and was rescheduled on Monday. Tri-State’s repairman showed up on time with the correct part and replaced the stove ignite quickly. Very quick service which I have not had from other companies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$357

Sara Judith G.
03/2014
5.0
appliance repair
  + -1 more
He was courteous, clean, prompt, and professional. I've used him once before and it was terrific. Both times I have used him he has shown up on the same day that I called. I definitely recommend him! He completely cleaned and changed the vent pipe as well as the dryer itself.
Description of Work: I had them out to repair my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

fernand A.
03/2014
5.0
appliance repair
  + -1 more
great. quick diagnosis. had parts on hand. repaired and did maintenance cleaning. polite and prompt.
Description of Work: repair dryer and check dish washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1000 Airline Rd, Mcdonough, GA 30252


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Tree Service

FAQ

Lightning Appliance Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 1:00 PM

Lightning Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Lightning Appliance Service does not offer free project estimates.
No, Lightning Appliance Service does not offer eco-friendly accreditations.
Yes, Lightning Appliance Service offers a 10% senior discount.
Yes, Lightning Appliance Service offers emergency services.
Yes, Lightning Appliance Service offers warranties.
Lightning Appliance Service offers the following services: all major Appliance repair Whirlpool Maytag GE Frigidaire samsung LG Kitchenaid Kenmore Electrolux Jenn-Air Amana Hotpoint Bosch Viking Wolf Dacor Thermador DCS

Contact information

1000 Airline Rd, Mcdonough, GA 30252


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 1:00 PM