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Lightning Appliance Service

Appliance Repair, Appliance Repair - Small, Tree Service

About us

We have the skills to repair your major home appliances. Lightning Appliance Service offers service to all Major Brand Appliances. For over 15 years, Lightning Appliance Service has served the area with a commitment to service and value to all customers. We appreciate your interest and look forward to earning your business. Our knowledgeable repair technicians will take time with you to explain the nature of any problem and provide valuable information needed for customers to make the best choice for repair or replacement of equipment. Our standard is excellence and our goal is complete customer satisfaction. There is no service charge with repair. Most of our repairs are completed within the same day of the appointment, which always places a smile on our customer's faces. We have over 5 Warehouses of inventory; we also have a courier service which can deliver parts to any of our technicians at No Additional cost. We also offer service within 2 hours. We accept Emergency Repairs at no extra cost for our customers. All you have to worry about is just calling us and we will handle the rest. Trust us and know that your appliances are in good care with our technicians. Just call today and schedule an appointment.

Business highlights

29 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

all major Appliance repair Whirlpool Maytag GE Frigidaire samsung LG Kitchenaid Kenmore Electrolux Jenn-Air Amana Hotpoint Bosch Viking Wolf Dacor Thermador DCS

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9250 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 250 reviews

Russell S.
06/2015
4.0
appliance repair
  + -1 more
They told us that it wasn't worth fixing. There was a $95 service charge because they didn't end up fixing anything. They were pleasant and honest. I don't think they could have done anything differently. They looked at it and explained what the problem was and why it probably wasn't worth fixing. That was fine. I think they were a little later than they said they were going to be. They were calling to let me know. Just one person came out. He was pleasant and competent.
Description of Work: We just used Tri-State Appliance to come and look at our washing machine.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$95

RM R.
06/2015
5.0
appliance repair
  + -1 more
My Magic Chef dish washer needed repair and I did not want a new machine. They worked with me, replacing the parts that needed to be replaced and even came by at the end for a final tweak. All in all I have a working dishwasher
Description of Work: Repair a magic Chef dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Giulianna R.
06/2015
5.0
appliance repair
  + -1 more
I was really impressed by the person answering the phone. Initially noted that an appointment was available for tomorrow morning, but when I asked if anything was open for today, she said she would check in with the technicians and get back to me. And she did . . . within 5 minutes. An appointment was scheduled for a 3 hour window late afternoon. She then called me back about an hour later and said an appointment had just opened up for an hour from when she called and if I wanted to take that slot instead. I did take it and the technician showed up at exactly the time she had noted. He was very professional and overall was really satisfied with the service. Note - there is a charge for coming out to inspect, which is then waived if a repair is actually completed, which was my case.
Description of Work: My fridge door was out of alignment. He took off the door, replaced a part and got it back to normal in no time at all.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

Tree O.
06/2015
5.0
appliance repair
  + -1 more
Keury the technician was professional and efficient. He discovered the clog in the filter had come from a sheepskin rug that I washed, along with a quarter. He gave me a suggestion that makes sense; take things like the rug to a laundromat and I won't have this issue again. He also was able to give me a $25.00 coupon for being on Angie's list! It was a very good experience.
Description of Work: My Whirlpool Affinity front-load washer was not draining. I watched some Youtube videos and decided it was the filter and pump but did not feel up to the challenge of pulling the thing apart. I called Tri-State and spoke to Denise who was able to send someone the next day. My diagnosis was correct and I did not have to get any new parts etc. just a service call to clean out the filter and pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Kristine D.
05/2015
5.0
appliance repair
  + -1 more
My freezer was completely defrosted and I was in panic mode. I searched on Angie's list and saw what a great reputation this company had so I called. The office manager was a delight and when I asked if someone could possibly come out the same day, she said she would try. We scheduled an appt for the next day but within the hour she called back and said someone would be there within the hour. The technician was pleasant, knowledgeable and professional. He explained the repairs and then cleaned up after himself. This was a fantastic experience and I plan to use them again in the event their services are needed.
Description of Work: They came the same day I called and replaced a relay wire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Lawrence L.
04/2015
5.0
appliance repair
  + -1 more
They were very efficient. They came when they said they would. Their pricing was reasonable. The parts were high, but they're probably all like that. They fixed it and I was happy with their service. I've used them before.
Description of Work: They repaired a heating element that wasn't working that had to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Julien A.
04/2015
5.0
appliance repair
  + -1 more
The professional repair person came on time, was very knowledgeable, made a diagnosis of the problem and ordered the part which was in stock. Two days later the part was installed repairing the problem. Other then a small delay with the return trip for the ordered part all went well the repair.
Description of Work: Repair the start button on a LG Washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$296

Mary G.
02/2015
5.0
appliance repair
  + -1 more
The service repairman arrived within the stated timeframe, and he quickly determined the source of the problem. The freezer drawer had not been closing securely because one side of the drawer was not set in the track properly. He quickly realigned the drawer, and the freezer is back in working order. In setting up the appointment, the operator to whom I spoke was very professional, and communicated clearly, answering my questions about the appointment, expected charges, etc.
Description of Work: Repaired Electrolux freezer drawer on French Door refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

Jeffrey Y.
01/2015
5.0
appliance repair
  + -1 more
Starting with calling the office and setting up an appointment until final completion it was an excellent experience. All was communicated clearly, appointments were kept promptly and I did receive a call prior to arrival as promised. Both repair people to arrive were focused, knowledgeable, polite and quick to complete the work.
Description of Work: Diagnosed problem with commercial dryer. Replaced broken parts and repaired unit overall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

June D.
01/2015
5.0
appliance repair
  + -1 more
Called for appointment. Scheduled appointment for next afternoon. Window of appointment was 3 hours. Said they would call 1 hour before letting me know technician was on way. They did call. Technician arrived promptly. Explained problem. Technician verified problem. Had replacement part on the truck. Installed new part. Was very neat and professional. Shortly thereafter, he was on his way.
Description of Work: Replaced evaporator fan in refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207

Mark M.
01/2015
3.0
appliance repair
  + -1 more
They didn't do anything. I called them up when it went on the fritz. I told them that I had ordered some parts because, I was going to fix it myself. I told them what I needed, I needed the shocks for the washing machine. I thought that they would show up with the shocks and they didn't. What was wrong was a wire that was loose. I ended up fixing it myself. Their diagnostic was a miss. They didn't bring the parts that I needed.
Description of Work: Tri-State Appliance Service checked my washing machine. They only did a diagnostic.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$65

JUSTIN G.
01/2015
5.0
appliance repair
  + -1 more
Very professional. Timely with return calls. On time for appt window. Called when tech was on the way. Awesome service overall.
Description of Work: Repair to Whirlpool dryer heating element.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Susan K.
01/2015
5.0
appliance repair
  + -1 more
Perfect from the beginning: I found the service on Angie's List Called and booked an appt with Denise. (lovely, professional) Within a couple of hours the technician was at my home diagnosing the problem; he returned to his office to pick-up the part and came back to install the new pump which seems to have solved the problem. Every step of the way these people were a pleasure: they were professional, honest and pleasant. the part
Description of Work: Diagnose weak pump Returned to office to pick-up new pump Returned to site to replace pump and test

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Jerome M.
01/2015
5.0
appliance repair
  + -1 more
The service technician did exactly what was required in a professional manner. The appropriate part was replaced in rapid fashion and the appliance was tested for operational efficiency before the Tech left our premises.
Description of Work: Replaced a heating element for our Dacor Double Wall Ovenelectric model that was originally installed in 1998. We had contacted 10 different business prior to finding Tri-State on Angie's List. None of the other Organizations either did not serve Queens in NYC or acquire required parts.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Judi G.
12/2014
5.0
appliance repair
  + -1 more
after they checked out the dryer they told me, that although they could fix it, it would be a short term fix and that I would be better off getting a new dryer. I appreciated their candor, and bought a new dryer, not from them.
Description of Work: checked out my dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Barbara W.
12/2014
5.0
appliance repair
  + -1 more
Based on the estimate, we decided to get a new oven.
Description of Work: Checked our oven and gave an estimate for a repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Anne H.
12/2014
5.0
appliance repair
  + -1 more
It was complicated. It seemed like he had fixed the oven when he was here but it wasn't working when I tried to use it later. My refrigerator didn't have a problem. It was actually my cat spilling water. The provider let me know that he wasn't an expert on the oven that I have. They came back several times for my refrigerator before I found out that it was my cat that was causing the water leakage. I will give him credit because he did notice that the refrigerator wasn't correctly hinged. Although it wasn't causing an immediate problem, it saved me problems down the road. I did really appreciate them coming back several times in attempt to follow through and didn't charge me for them.
Description of Work: I hired them to fix my oven. It was about six years old. They also fixed my refrigerator.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

Lily S.
12/2014
5.0
appliance repair
  + -1 more
It was a pleasure to work with Denise. She researched the availability of parts before sending out a man to make sure they were repairing all that would need to be repaired. This would have saved us the cost of the initial evaluation if the repair could not be done.The repair men were prompt, came when scheduled. The office called us twice to confirm their arrival time. They were extremely knowledgeable and professional about the job. The were very careful of the floor, of the rest of the stove. They worked clean and were careful to collect and take away all debris.I would definitely hire them again .
Description of Work: replaced viking stove door- broken hinges.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$520

Theresa C.
12/2014
5.0
appliance repair
  + -1 more
They replaced the oven bake igniter in my oven. I qualified for a discount as an Angie's List discount. They were fantastic both Keury and Robert did wonderful and I cannot say enough great things about them. They were well mannered professional and polite and I would recommend them to anyone.
Description of Work: Over repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Jan V.
11/2014
5.0
appliance repair
  + -1 more
Two days before Thanksgiving because of a do it yourself project gone awry, we had a working oven with no door (troubling to Turkey lovers in the family) I called Tri State on a Tuesday morning and was able to schedule an appointment for the same day. Their technicians arrived a few minutes before the appointed time that afternoon. I inadvertently kept them waiting for a few minutes but there was happily no sign of annoyance. Rather, they were friendly, very pleasant, answered all my questions and got the job done well in a timely manner. They were also less expensive then another local appliance repair service I'd called. This represented one of the best service experiences we've ever had.
Description of Work: A do-it-yourself repair job on our Viking built in oven ran into trouble when we couldn't re-attach the oven door. We called Tri-State and they re-attached the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joseph G.
11/2014
5.0
appliance repair
  + -1 more
I am very happy with how this went, the guys from Tri-State showed up when they said they would, and were very professional. They diagnosed my problem right away, ordered a replacement part, and completed the repair first thing the following morning. I would use them again and i would recommend their services to others.
Description of Work: Replaced broken motor in dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$419

John M.
11/2014
5.0
appliance repair
  + -1 more
I called on 11/10 and they scheduled an appointment the next day between 12 and 3. I gave them the make and model number of the stove. They called about 10 AM and said they could be there earlier if I wanted. The technican checked with a volt meter and advised me that the igniter was defective. I was fairly sure when I called that this was the problem. He advised how much the repair would cost, got my OK and did the job in about 30 minutes. He had the part on the truck. Everyone I dealt with , both on the phone and in my home, were very courteous and professional. They accepted the $25.00 off Angie's List coupon with no problem.
Description of Work: Replaced the element that lights the gas oven.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Ira S.
11/2014
5.0
appliance repair
  + -1 more
I used Tri-State a few years ago to fix my refrigerator and found them to be top notch in every way. I called them a few weeks ago to take a look at my dishwasher. Once again , all good. These guys are good, and you can trust them. Use them. There are so many bad home service people out there, these guys are a pleasure. Ira Seigal
Description of Work: I have a broken dishwasher . They looked at it, and it was not worth fixing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Brooke L.
11/2014
5.0
appliance repair
  + -1 more
Robert was polite, well-trained, professional and tidy. He worked quietly on the dryer--disassembling nearly the entire thing in a cramped space in order to get an ingested sock out of the fan unit. He finished on time and clean up the area nicely. I would not hesitate to recommend him or Tri-State to my friends and neighbors.
Description of Work: Robert from Tri-State Appliance came the same day as my call. He was prompt (even a little early) and a life-saver by working on our broken dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

William M.
10/2014
5.0
appliance repair
  + -1 more
When I first called tri state I was not sure if they would be able to help me, for the machines (both washer and dryer), are in a very tight spot, and in order to get to the washing machine ,you would have to pull the dryer out first. I was informed that there would be no problem with that, only if the have to disconnect the dryer, there would be a additional charge. I was OK with that and truly understood. I set up the appointment for 10-24-14, for 9 to 12PM. On that day , I received a call from the office informing me that the man was on his way to the house, and would be there within the hour. (this is great service alone, for not many company's do this). When the gentleman arrived to my house he was very pleasant and easy to do business with. I explained my problem to him, and he went to work right away. I left him alone, for I knew he needed to concentrate on his work for he was doing a diagnostics on the machine, and had to give it 100% of his attention. After about 30 minutes , he called me down to give me the news of what was wrong, and the price. He told me it was up to me to fix it or go buy a new machine I opt for the repair. I was than informed that the part needed to be ordered, and will be in on Monday the 27th.I set up the appointment for the 28th for him to come. The morning of the 28th, at 9 AM I received my call to inform me the man was on his way to my house and will be there within the hour. He showed up on-time and went right to work to install the part. He stayed to test the machine over and over again, and another problem came up with one of the knobs, but he fixed it right away. I am very pleased with tri state, and will use them again if need be. OH--P.S. I got a $25.00 discount because of Angie's list.
Description of Work: My washing machine stopped spinning and had no clue to why. When the guy show up-he did a diagnostic test on the machine and found the main computer board(mother board as he called it), which basically operates the machine, needed to be changed. The machine is about 8 years old, and is the top of the line G E model. I knew the cost was a little high, but felt the machine was a good one, and decided to invest in it, for it was the first time I ever had a problem with it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Contact information

1000 Airline Rd, Mcdonough, GA 30252


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Tree Service

FAQ

Lightning Appliance Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 1:00 PM

Lightning Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Lightning Appliance Service does not offer free project estimates.
No, Lightning Appliance Service does not offer eco-friendly accreditations.
Yes, Lightning Appliance Service offers a 10% senior discount.
Yes, Lightning Appliance Service offers emergency services.
Yes, Lightning Appliance Service offers warranties.
Lightning Appliance Service offers the following services: all major Appliance repair Whirlpool Maytag GE Frigidaire samsung LG Kitchenaid Kenmore Electrolux Jenn-Air Amana Hotpoint Bosch Viking Wolf Dacor Thermador DCS

Contact information

1000 Airline Rd, Mcdonough, GA 30252


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 1:00 PM