Lightning Appliance Service

Description of Work: I had work done by Tri-State Appliance; the work was done, but when I asked them to help document it (it was due to damage done to a dryer by a tenant), they were less than helpful. I was disappointed in their inability to help me. They got their money and that was it.

Description of Work: Keury(sp?) arrived promptly and worked for an hour to repair my freezer because the ice-maker wasn't making ice. He quickly determined that it was due to a defective water line in the back of the unit, which he quickly replaced. | |When I also told him as part of that visit that, in recent years, when it DID work, the ice-maker would make ice in only about 1/2 of the cells(?), he then worked to fix that. He was continually engaging as he answered my questions at every turn. | |I still need to confirm that every cell now works but, if one doesn't, he said his work is warranteed so that he, or a colleague, would come back and revisit this upon my request. | |I was also very impressed that, unlike some other companies (i.e., Sears), Tri-State was more than happy to arrange a visit in the evening (i.e., 6:00pm) so that I'd be able to be there when I wasn't at work. As I said, he arrived promptly at the agreed-upon time...no muss, no fuss.

Description of Work: Replaced a heat element. |They were great. I called and was given an appt. for the next day. On the day of the appt. they called and asked if they could come early which was great. The serviceman was professional and fixed the problem right away.

Description of Work: Identified and fixed problem. And improved connection

Description of Work: .

Description of Work: I had a broken ice maker. I called, set up appointment which was very easy. The repairman came, diagnosed the problem and repaired the ice maker right away. It was painless and reasonable.

Description of Work: He correctly diagnosed the problem, cleaned the compressor and replaced the freezer defroster. The defroster part was not available and he returned the next day to complete the repair. We were very pleased to find contrary to another repair service, the compressor did not need to be replaced.

Description of Work: Fixed my beloved refrigerater. Someone else would've toldme to buy a new one.I don't remember howmuch he charged me,but it wasn't expensive at all for the work. He came back three times but only charged me for the original appointment.

Description of Work: Diagnose dryer issue make suggestions and repair

Description of Work: Fixed leak in refrigerator by unclogging freezer duct. Cleaned dust from behind refrigerator and from floor underneath. Repairman was pleasant and thorough. He reduced price to equal amount with coupon included.

Description of Work: They came for a service call, evaluated our washing machine. Offered to repair it, advised against doing so. Initially I opted for repair; then I changed my mind. They were able to return the part they had ordered in the meantime, no charge, and they charged me only for the service call. Would absolutely use again. Very courteous.

Description of Work: replaced Evaporator in subZero

Description of Work: repaired stove

Description of Work: fixed washing machine when Sears wanted us to wait two weeks for service. Tri-state came same day and fiexed machine. they had the part needed on the truck. Great!

Description of Work: Repaired a burnt out part of our cloths dryer. Called in the AM & service rep was there early afternoon. He explained what was wrong w/dryer & told me what needed to be fixed, he had part & could do it in about 1/2 hr. | |I would recommend & use again.

Description of Work: Relaxed fan in freezer

Description of Work: Technician was professional, punctual and very polite. He repaired the refrigerator fan quickly and without any difficulty. He diagnosed the problem quickly and had the part with him when he arrived.

Description of Work: replace ignition switch on a Viking wall oven.

Description of Work: Fixed washer.